You will get experienced VA accommodation & hospitality (AirBnb, booking.com, VRBO, etc)

Lisa S.Status: Offline
Lisa S.

Let a pro handle the details

Buy Customer Support services from Lisa, priced and ready to go.
Lisa S.Status: Offline
Lisa S.

Let a pro handle the details

Buy Customer Support services from Lisa, priced and ready to go.

Project details

Are you a busy AirBnb owner and need a hand? I'm here for you! I'm an experienced villa manager for one of AirBnb villas in Bali and already earn 8x Superhost in 2 different villas.

What I can do for you:
_ Replying to accommodation inquiries on AirBnb, emails or other platforms.
_ Re-check reservations to make sure there will be no overbooking over different platforms.
_ Listing new villas and managing current villa listings
_ Take notes of all operational expenses
_ Monthly & Yearly Sales, Profit & Loss and Expenses Report

Why you should hire me?
_ Experienced AirBnb Villa Manager for more than 5 years with 8x Superhost title
_ Will save a lot of time and headache to manage your AirBnb business
_ You can focus on expanding your property business or any other business you are currently looking into

Please contact me for further informations
Purpose
Personal
Industry
Real Estate
Language
English

What's included $350

These options are included with the project scope.

$350
  • Delivery Time 30 days
  • Number of Hours of Work 80
    • Social Media Replies
    • Email Support
    • Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$10
Summary Report (+ 1 Day)
+$25
Lisa S.Status: Offline

About Lisa

Lisa S.Status: Offline
Graphic Design, Web Design, Virtual Assistant eBay, Shopify, AirBnb
Denpasar, Indonesia - 4:26 am local time
More than 15 years experience as Virtual Assistant & Web Admin. My experience as web admin is follow up online sales, online customer support, email correspondence, with additional experiences on Canva, Graphic Design (Photoshop), menu costing, nutritional info label maker, villa management, web design, online store design, eBay, shopify and wordpress setup.

In menu costing, I have done menu costing for a few clients already. Menu costing is rarely done by most of startup business, that is why it will be hard for them to make a profitable business, because many of them didn't know the real cost of each product they sold. To be able to do menu costing, I need to know the recipes & ingredient prices. From doing menu costing, I'll be able to suggest retail prices for each products.

As well as the nutritional info label maker, I will need to know recipe with measurement to be able to build the nutritional info label.

In villa management, I was experienced AirBnb hosts with 6x Superhost Title, and I have experienced in dealing with hotel B2B system such as Traveloka, and Booking.com. If you are a villa owner that don't have time to manage your villa, leave it to me, I will handle both marketing and operational of the villa.

My working experience as web admin following up with the online sales / my daily tasks is as below :
_ download sales information details every 09.00 am (Bali time) from our website and our eBay store
_ put the informations into a formatted spreadsheet / excel sheet so our warehouse staff can upload it into the warehouse & shipping system which is integrated with UPS system, to issue shipping label

As well as the online customer support, my daily activities as below :
_ replying every customer emails and those emails must be replied within 1 business day
_ follow up the requests / issues if required, such as : checking the shipping with UPS, check with the warehouse about any related item issue, contact product development staff if customers asking about dimensions and such, and so on.

While as for the web design stuff, I was having my own travel business with my husband, and I didn't hire any web developer. Instead, I was learning wordpress, yola.com and shopify from scratch so I can develop my own good looking website - with online booking platform integrated.

In the self learning process, I was also learning about the booking engine that I can use on wordpress, so that time I was try Checkfront and has been used it for around 3 months, so I was having some experience with it. Because Checkfront was too expensive for our limited marketing budget, I was switch it to yola.com where they have their own booking engine platform integrated and better price.

I also learn to use shopify, because I want to know if it probably cheaper than yola.com, and it turns out to be little bit cheaper than yola.com. After some time, yola.com was dropping down their prices so I switch our company website back to yola.com until now.

This self learning process also continues with Google Ads and Facebook & Instagram Ads. I didn't see myself as an expert in SEO or such, but at least I was tried my best to make our company ads as efficient as possible with limited budget, so I was sometimes contact Google Ads customer support and they have teach me some insights and give me some tips, to make my Google Ads more efficient, so anyway, I have some experience about Google Ads, but I didn't describe myself as an expert. As well as Facebook and Instagram Ads, but same as Google Ads, I didn't see myself as an expert, but I have some experience with it.

As a part of the web designing, I was also do the designing part - related to the web design, such as logo design, business card design, brochure design, photo editing as well as how our company look like in Google search and anything related to that. I also have some experience in catalog design because I was previously working in other silver jewelery company as graphic design.

Inventory Management is one of my previous working experience as well. As personal assistant to the company owner in one of the wine distributor in Bali, the owner ask me to updated our weekly inventory because it's very important to him to know which wine from which company should he ordered, since all our products are imported from Latin America.

Steps for completing your project

After purchasing the project, send requirements so Lisa can start the project.

Delivery time starts when Lisa receives requirements from you.

Lisa works on your project following the steps below.

Revisions may occur after the delivery date.

Monthly Hiring AirBnb VA

Once I send the monthly reports, you can pay me on Upwork.

Review the work, release payment, and leave feedback to Lisa.