You will get Expert Customer Service Representative and Support Agent
Top Rated
Project details
Looking for a Customer Service Representative, Support Agent, Call Center Services, Virtual Assistant, or Appointment Setter? Lets get started!
Services Offered:
Appointment Setting
Social Media Customer Support
Email and Ticket Response
Inbound & Outbound Calling
24/7 Chat Support
Customer Relationship Building
Customer Retention
Standby Receptionist Services
Operations Support:
SAAS products, IPTV, Courier delivery, Utilities, and Healthcare services.
E-commerce Support:
Amazon & Shopify customer service
fulfillment, refunds, chargebacks, disputes, tracking, and subscription management.
Why Choose Me?
Premium Service & Quality: Ensuring satisfaction with top-notch customer service.
Dedicated Agent(s): A dedicated agent for your tasks, with the option to scale support as needed.
Scalable Support: Additional agents for growing needs
Supported Platforms:
Shopify Stores
Amazon Stores
Etsy
eBay
WooCommerce
SAAS products
Tools I have Used:
Zendesk
Slack
Kustomer
Meta Business Suite
Tidio
Freshdesk
Re-Amaze
Opsgenie
HelpDesk
Dialpad
Linear
Dropshipping (Dropified, DSER, Honestfulfilment)
Lets elevate your customer support! Contact me to discuss how I can assist your business.
Services Offered:
Appointment Setting
Social Media Customer Support
Email and Ticket Response
Inbound & Outbound Calling
24/7 Chat Support
Customer Relationship Building
Customer Retention
Standby Receptionist Services
Operations Support:
SAAS products, IPTV, Courier delivery, Utilities, and Healthcare services.
E-commerce Support:
Amazon & Shopify customer service
fulfillment, refunds, chargebacks, disputes, tracking, and subscription management.
Why Choose Me?
Premium Service & Quality: Ensuring satisfaction with top-notch customer service.
Dedicated Agent(s): A dedicated agent for your tasks, with the option to scale support as needed.
Scalable Support: Additional agents for growing needs
Supported Platforms:
Shopify Stores
Amazon Stores
Etsy
eBay
WooCommerce
SAAS products
Tools I have Used:
Zendesk
Slack
Kustomer
Meta Business Suite
Tidio
Freshdesk
Re-Amaze
Opsgenie
HelpDesk
Dialpad
Linear
Dropshipping (Dropified, DSER, Honestfulfilment)
Lets elevate your customer support! Contact me to discuss how I can assist your business.
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included $6
These options are included with the project scope.
$6
- Delivery Time 1 day
- Number of Revisions 0
Frequently asked questions
10 reviews
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Malena L.
Aug 21, 2026
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Liezl C.
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Oneeb has been a key asset to our team. He is a true multitasker who handled different kinds of tasks from LinkedIn outreach and cold calling to meticulous data entry.
As soon as information was provided to him, he was able to be onboarded quickly and began delivering results immediately. Thank you Oneeb for being super flexible, adaptable to changing priorities and for being highly reliable. Highly recommend!
As soon as information was provided to him, he was able to be onboarded quickly and began delivering results immediately. Thank you Oneeb for being super flexible, adaptable to changing priorities and for being highly reliable. Highly recommend!
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Chris M.
Apr 3, 2026
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Jameson G.
Mar 6, 2026
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Oneeb was wonderful to work with and I would recomend him to anyone looking for a confident and comitted cold caller. I hope we get to work together again in the future!
About Oneeb
Sales Operations Manager | Team Lead | SDR & Appointment Setter
100%
Job Success
Rawalpindi, Pakistan - 6:28 am local time
📈With 13+ YEARS of experience in Sales Operations, Appointment Setting, SDR, Cold Calling, Telemarketing, Customer Support, and Team Leadership. I've helped B2B and B2C companies grow across SaaS, VoIP/Telecom, Real Estate, Solar, Insurance, E-commerce, Home Services, and Marketing Agencies.
🎯Whether you need hands-on appointment setting, inbound customer support, or a manager to lead and scale your sales and support team, I bring both STRATEGY and EXECUTION.
💡Where I Add Value:
✅ Sales Operations & Team Management
✅ Team Leadership, Coaching & QA
✅ Appointment Setting & Meeting Booking (MQL to SQL)
✅ SDR & Business Development
✅ Cold Calling & Telemarketing
✅ Customer Support & Client Retention
✅ Inbound Support — Phone, Email & Live Chat
✅ Lead Generation & LinkedIn Outreach
✅ CRM Management & Process Optimization
✅ VoIP & Telecom Operations
🛠️Tools: GoHighLevel, Salesforce, HubSpot, Zoho CRM, Pipedrive, Shopify, ViciDial, Mojo Dialer, Dialpad, 3CX, Zendesk, Intercom, Slack, Google Workspace & more.
I focus on clear communication, fast ramp-up, and measurable results.
📩 Message me — let's talk about your goals and how I can help you hit them.
Steps for completing your project
After purchasing the project, send requirements so Oneeb can start the project.
Delivery time starts when Oneeb receives requirements from you.
Oneeb works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Your Business Needs
Conduct an initial discussion to learn about your business, target audience, and specific customer service requirements.
Set Up Communication Channels
Integrate and configure tools like Zendesk, Gorgias, or any platform you use for seamless support.