You will get Expert Customer Service Representative and Support Agent
Top Rated
Project details
Looking for a Customer Service Representative, Support Agent, Call Center Services, Virtual Assistant, or Appointment Setter? Lets get started!
Services Offered:
Appointment Setting
Social Media Customer Support
Email and Ticket Response
Inbound & Outbound Calling
24/7 Chat Support
Customer Relationship Building
Customer Retention
Standby Receptionist Services
Operations Support:
SAAS products, IPTV, Courier delivery, Utilities, and Healthcare services.
E-commerce Support:
Amazon & Shopify customer service
fulfillment, refunds, chargebacks, disputes, tracking, and subscription management.
Why Choose Me?
Premium Service & Quality: Ensuring satisfaction with top-notch customer service.
Dedicated Agent(s): A dedicated agent for your tasks, with the option to scale support as needed.
Scalable Support: Additional agents for growing needs
Supported Platforms:
Shopify Stores
Amazon Stores
Etsy
eBay
WooCommerce
SAAS products
Tools I have Used:
Zendesk
Slack
Kustomer
Meta Business Suite
Tidio
Freshdesk
Re-Amaze
Opsgenie
HelpDesk
Dialpad
Linear
Dropshipping (Dropified, DSER, Honestfulfilment)
Lets elevate your customer support! Contact me to discuss how I can assist your business.
Services Offered:
Appointment Setting
Social Media Customer Support
Email and Ticket Response
Inbound & Outbound Calling
24/7 Chat Support
Customer Relationship Building
Customer Retention
Standby Receptionist Services
Operations Support:
SAAS products, IPTV, Courier delivery, Utilities, and Healthcare services.
E-commerce Support:
Amazon & Shopify customer service
fulfillment, refunds, chargebacks, disputes, tracking, and subscription management.
Why Choose Me?
Premium Service & Quality: Ensuring satisfaction with top-notch customer service.
Dedicated Agent(s): A dedicated agent for your tasks, with the option to scale support as needed.
Scalable Support: Additional agents for growing needs
Supported Platforms:
Shopify Stores
Amazon Stores
Etsy
eBay
WooCommerce
SAAS products
Tools I have Used:
Zendesk
Slack
Kustomer
Meta Business Suite
Tidio
Freshdesk
Re-Amaze
Opsgenie
HelpDesk
Dialpad
Linear
Dropshipping (Dropified, DSER, Honestfulfilment)
Lets elevate your customer support! Contact me to discuss how I can assist your business.
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included $6
These options are included with the project scope.
$6
- Delivery Time 1 day
- Number of Revisions 0
Frequently asked questions
8 reviews
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(1)
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This project doesn't have any reviews.
LC
Liezl C.
Apr 8, 2026
Cold Caller / Appointment Setter - Luxury Personal Assistant Service (Remote)
Oneeb has been a key asset to our team. He is a true multitasker who handled different kinds of tasks from LinkedIn outreach and cold calling to meticulous data entry.
As soon as information was provided to him, he was able to be onboarded quickly and began delivering results immediately. Thank you Oneeb for being super flexible, adaptable to changing priorities and for being highly reliable. Highly recommend!
As soon as information was provided to him, he was able to be onboarded quickly and began delivering results immediately. Thank you Oneeb for being super flexible, adaptable to changing priorities and for being highly reliable. Highly recommend!
CM
Chris M.
Apr 3, 2026
Virtual Assistant for ATM Placement Research
JG
Jameson G.
Mar 6, 2026
Cold Caller for Vending Machine Placement Opportunities
Oneeb was wonderful to work with and I would recomend him to anyone looking for a confident and comitted cold caller. I hope we get to work together again in the future!
TI
Tariq I.
Dec 8, 2025
Cold Caller Needed to Set Appointments for Sales Team
LC
Liezl C.
Oct 28, 2025
Cold Caller / Appointment Setter - Luxury Personal Assistant Service (Remote)
About Oneeb
Appointment Setter | SDR | Telemarketing | Customer Success
100%
Job Success
Rawalpindi, Pakistan - 4:50 am local time
Need a reliable professional to generate qualified leads, book more appointments, and keep your sales pipeline moving? You're in the right place.
👋 Hi, I'm Oneeb Farooqui!
With 12+ years of experience in appointment setting, SDR, cold calling, lead generation, customer support, CRM management, and telecommunications operations, I've helped B2B & B2C businesses grow across SaaS • Real Estate • Solar • Insurance • E-commerce • Telecommunications • Marketing Agencies • Home Services.
🎯 Services
✅ Appointment Setting (MQL → SQL)
✅ Cold Calling & Outbound Sales
✅ Lead Generation & Prospect Qualification
✅ Customer Service (Phone • Email • Live Chat)
✅ Customer Success & Account Management
✅ Telecommunications & VoIP Operations
✅ LinkedIn Outreach & Prospecting
✅ CRM Management & Pipeline Tracking
🛠️ CRM & Sales Tools
GoHighLevel (GHL) • Salesforce • HubSpot • Zoho CRM • Shopify • WooCommerce • Dialpad • Vicidial • Mojo Dialer
📩 Let's Connect!
Whether you need an Appointment Setter, SDR, Cold Caller, Customer Support Specialist, or Telecommunications Operations Professional, I'm ready to help your business grow.
Steps for completing your project
After purchasing the project, send requirements so Oneeb can start the project.
Delivery time starts when Oneeb receives requirements from you.
Oneeb works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Your Business Needs
Conduct an initial discussion to learn about your business, target audience, and specific customer service requirements.
Set Up Communication Channels
Integrate and configure tools like Zendesk, Gorgias, or any platform you use for seamless support.