You will get Expert Customer Support: 24/7 Email, Chat & Phone Assistance- Boost Loyalty
Project details
I'm thrilled to introduce myself as a highly skilled and dedicated customer service agent, passionate about delivering exceptional service that set your organization apart. My goal is to leave your client with a lasting 'wow' impression, fostering unbreakable loyalty and driving long-term success.
In summary, my unique blend of personalized support, quick response times, empathetic communication, technical expertise, proactive problem-solving, continuous improvement and flexibility distinguishes me as a customer service support in over 8 years of active service with 100% customer satisfaction which as added more friend from both internal and external customers.
I look forward to working with you!
In summary, my unique blend of personalized support, quick response times, empathetic communication, technical expertise, proactive problem-solving, continuous improvement and flexibility distinguishes me as a customer service support in over 8 years of active service with 100% customer satisfaction which as added more friend from both internal and external customers.
I look forward to working with you!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$10
|
Advanced
$15
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 5 | 8 | 8 |
Scriptwriting | - | ||
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | - | ||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
Scriptwriting
+$2
Summary Report
+$2
Social Media Replies
+$2
Email Support
+$2
Live Chat Support
+$2About Lawrence
Virtual Assistant Representative
Ibadan, Nigeria - 5:21 pm local time
I am a dedicated Bilingual (English, Yoruba) Customer Experience Specialist committed to maintaining professional relationships to increase profitability and drive business results thanks to 9 years of work experience in all, including of 5 years of freelance, remote work.
I'd like to share many strengths but the one that comes to my mind first is the dedication to work. This shows in my ability to adapt to new challenges, such as changes in assignment, changes in team of direct reports and new projects or initiatives that are sent my way. I have a desire to grow and continuously improve, which results in a willingness to learn at any time. I very quickly become an expert in new projects and initiatives.
As a trainer, mentor and coach, I excel at determining how my direct reports think and learn, and use their individual strengths to find creative ways to develop necessary skill sets in them. My high standards and attention to detail are passed along to teams and my dedication ensures those standards do not slip.
My passion for work, sense of dedication and responsibility, and my skills as a coach make me an ideal fit for any role ~ thanks for taking the time to read all the way down here!
AREAS OF EXPERTISE
* Excellent skills in Siebel CRM, Avaya and Finacle.
* Excellent skills in HTML, CSS and JavaScript.
* Experience working with React.Js
* Familiarity with Next.js and Node.JS
* Strong knowledge of database systems (e.g. MySQL, MongoDB).
* Appreciation for website performance and Optimisation.
* Strong experience with REST APls.
Steps for completing your project
After purchasing the project, send requirements so Lawrence can start the project.
Delivery time starts when Lawrence receives requirements from you.
Lawrence works on your project following the steps below.
Revisions may occur after the delivery date.
Review client information
The first thing i'll do is to familiarize myself with client's account details, understand their needs, preference and history.
Respond to customer inquiries
Secondly, i'll address customer concerns, provide accurate information ans solutions.