You will get Expert Customer Support: Email, Live Chat & Ticketing Assistance
Top Rated
Project details
I can provide part-time customer support from Monday to Friday, and full-time on Saturday and Sunday, for up to 60 hours per week. I handle live chat, email support, ticketing systems, and social media comment and inbox support. My English and typing skills are excellent, and I can work in your preferred time zone. With extensive experience across major platforms like Shopify, Zendesk, HelpScout, WordPress, Asana, Slack, and more, I require minimal instruction or training to get started efficiently.
Purpose
BusinessIndustry
Ecommerce, Education, Real Estate, Retail & Wholesale, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$45
|
Standard
$120
|
Advanced
$180
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 7 days |
Number of Hours of Work | 15 | 40 | 60 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3
18 reviews
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This project doesn't have any reviews.
MW
Millicent W.
May 15, 2026
File Creating / Naming
Bisma is the best! She has so many skills and really takes charge of a task. She did a great job!
DM
Dmitry M.
Mar 9, 2026
Property Data Collection Specialist - Building Photos
Great job as always. Thanks Bisma!
TF
Tom F.
Feb 18, 2026
Customer Support Email Specialist
DM
Dmitry M.
Feb 10, 2026
Property Data Collection Specialist - Building Characteristics - 100 location trial
DW
David W.
Oct 30, 2025
Photo Editing Work
About Bisma
Customer Support, Data Entry, Designer, Fast Typing, Fluent English
100%
Job Success
Lahore, Pakistan - 4:39 am local time
I’m available 60+ hours a week, across all time zones, including U.S. business hours, providing reliable and efficient support 7 days a week.
What I Offer:
💬 Customer Support:
Skilled in handling customer queries via email, live chat, and ticketing systems (Zendesk, Freshdesk, Intercom, ZohoDesk).
Experienced in managing orders, refunds, tracking, and issue resolution with a strong focus on customer satisfaction.
🖥 Data Entry & Research:
Accurate and fast in large-scale data entry, extraction, and research tasks.
Proficient with Google Sheets, Docs, Slack, and Microsoft Office for smooth data management.
🛒 E-commerce & Online Marketplaces:
Experienced with Shopify, WordPress, WooCommerce, and dropshipping platforms.
Skilled in product uploads, order management, refunds, and tracking across Amazon, eBay, Etsy, and AliExpress.
🎨 Graphic & Product Design:
Proficient in Adobe Photoshop, Illustrator, CorelDRAW, and Canva.
Able to create logos, product designs, UX/UI layouts, branding materials, and social media content.
Tools & Platforms I Use:
Design: Adobe Illustrator, Photoshop, CorelDRAW, Canva
Customer Support: Zendesk, Freshdesk, Intercom, ZohoDesk, Desk
E-commerce: Shopify, WordPress, WooCommerce, Amazon, eBay, AliExpress
Productivity: Google Docs & Sheets, Slack, SurveyMonkey, Microsoft Office
Why Choose Me:
10+ Years of Diverse Experience: I handle everything from admin support and order management to design and customer service.
E-commerce Expertise: Efficiently manage stores, product listings, and customer interactions.
Customer-Focused: Every task is handled with care to ensure satisfaction and positive feedback.
Creative Solutions: I create professional designs that enhance branding and visual communication.
Flexible & Reliable: Available 60+ hours/week, Monday to Sunday, across any time zone.
Steps for completing your project
After purchasing the project, send requirements so Bisma can start the project.
Delivery time starts when Bisma receives requirements from you.
Bisma works on your project following the steps below.
Revisions may occur after the delivery date.
First week and long term commitment
Please provide details about your business, along with any credentials needed to start working under your supervision.