You will get expert Microsoft 365 support


Project details
You will receive professional Microsoft 365, Exchange Online, Entra ID, and cloud support services backed by real enterprise-level experience supporting global customers and complex environments. With over 5 years of hands-on experience working with Microsoft technologies, I specialize in troubleshooting, migration, security hardening, tenant optimization, and identity management solutions.
I have worked with enterprise customers worldwide handling Exchange Online issues, mail flow problems, mailbox migrations, MFA setup, Conditional Access policies, hybrid environments, Azure AD Connect, and advanced Microsoft 365 troubleshooting.
What sets my service apart is fast response time, clear communication, deep technical expertise, and a strong focus on secure and reliable solutions. I carefully analyze each environment to provide accurate fixes and long-term optimization recommendations.
Whether you need help with Microsoft 365 setup, migration, security, mail delivery, authentication, or tenant management, I will deliver high-quality support tailored to your business needs.
I have worked with enterprise customers worldwide handling Exchange Online issues, mail flow problems, mailbox migrations, MFA setup, Conditional Access policies, hybrid environments, Azure AD Connect, and advanced Microsoft 365 troubleshooting.
What sets my service apart is fast response time, clear communication, deep technical expertise, and a strong focus on secure and reliable solutions. I carefully analyze each environment to provide accurate fixes and long-term optimization recommendations.
Whether you need help with Microsoft 365 setup, migration, security, mail delivery, authentication, or tenant management, I will deliver high-quality support tailored to your business needs.
What's included
| Service Tiers |
Starter
$20
|
Standard
$40
|
Advanced
$80
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Revisions | 1 | 2 | 3 |
Optional add-ons
You can add these on the next page.
Additional Revision
+$10
More than 1 Microsoft 365 issue
(+ 1 Day)
+$20
Deep Troubleshooting
(+ 2 Days)
+$30
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TP
Teri P.
Jan 13, 2026
Comm EN M365 Admin Support - Bronze
TP
Teri P.
Nov 3, 2025
Comm EN M365 Admin Support - Bronze
Excellent work, consistently delivering quality work.
About Mir Md Newaz
Microsoft 365 | Azure | Entra ID | Intune | Security & Migration
Dhaka, Bangladesh - 8:42 pm local time
☁️ Expert in Conditional Access, MFA, risky sign-ins & end-to-end cloud security hardening
☁️ Proven success in seamless Exchange Online migrations (Hybrid, Cutover, Tenant-to-tenant)
☁️ Microsoft Certified in Azure, Security Operations & Identity with strong enterprise support background
Microsoft 365 or Azure environment not secure? Users getting risky sign-ins, suspicious activity, spam or phishing emails or access issues?
I work on Microsoft 365 and Azure environments where security, identity, and stability need to be fixed properly — not patched temporarily.
From Exchange Online migrations to identity protection and Conditional Access, I help secure and stabilize cloud environments without disrupting business operations.
What I handle:
• Exchange Online migrations (Hybrid, Cutover, PST, Tenant-to-tenant)
• Azure administration (identity, access, basic networking)
• Entra ID (Azure AD) sign-in issues, risky users, MFA problems
• Conditional Access policy design and troubleshooting
• Microsoft 365 security hardening (identity + access level)
• Mail flow security (SPF, DKIM, DMARC, anti-spoofing)
• Microsoft Defender (basic threat & identity protection)
Background
Senior Technical Lead in a Microsoft support environment, handling real-world Microsoft 365 and cloud security issues.
• Worked on identity risks, suspicious sign-ins, and access control problems
• Resolved complex Exchange Online and tenant-level security issues
• Hands-on with Conditional Access, user risk analysis, and log investigation
• Supported enterprise clients where uptime and security both mattered
How I approach security work
• Start with identity (first attack surface)
• Review logs, risky sign-ins, and access patterns
• Fix misconfigurations (MFA, CA policies, permissions)
• Improve security without breaking user experience
• Keep everything practical — no unnecessary complexity
Technical stack
• Microsoft 365 (Exchange Online, Security Center)
• Azure (identity, access, basic infra)
• Entra ID (Azure AD), Conditional Access, MFA
• Microsoft Defender (endpoint & identity basics)
• PowerShell (Exchange Online & identity debugging)
• DNS security (SPF, DKIM, DMARC)
Certifications
• Microsoft Certified Trainer
• Azure Administrator Associate
• Microsoft Security Operations (Sentinel, SIEM basics)
• Identity & Access Management
Best fit for
• Businesses concerned about Microsoft 365 security
• Administering Microsoft Azure
• Companies facing login / MFA / risky user issues
• Migration projects with security gaps
• Teams needing both troubleshooting + security improvements
Before we start
Send me:
1. What issue or risk you are facing
2. Your setup (M365 / Azure / Hybrid)
3. Any alerts, errors, or unusual activity
I’ll review and give you a clear direction.
Steps for completing your project
After purchasing the project, send requirements so Mir Md Newaz can start the project.
Delivery time starts when Mir Md Newaz receives requirements from you.
Mir Md Newaz works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Assessment & Requirement Review
Review the client’s issue, environment details, screenshots, and technical requirements to identify the cause and prepare the best solution approach.
Investigation & Troubleshooting
Analyze Microsoft 365, Exchange Online, Entra ID, mail flow, migration, or security-related configurations and perform advanced troubleshooting.