You will get expert Sales & Customer Service Support (Phone, Email & Live Chat Support)
Top Rated
Top Rated
Project details
You will get top-notch service that keeps your customers coming back. With a track record of helping businesses create exceptional customer experiences, I’m here to support your brand.
Here’s what I can help you with:
• Email, Phone & Live Chat Support: Friendly, prompt assistance to resolve inquiries and issues across multiple channels.
• Order Processing & Fulfillment: Smooth order management from start to finish, ensuring satisfied customers.
• CRM Management & Ticketing Systems: Let’s streamline your support process! I have extensive experience with popular CRM tools like Zendesk, HubSpot, and Freshdesk.
• Sales Support & Upselling: Boost your sales pipeline through effective cross-selling and upselling strategies.
• Customer Feedback & Process Improvement: I’ll gather feedback and offer insights to enhance your customer service process.
Why Choose Me?
I provide a personal touch, acting as an extension of your brand with empathy and professionalism. Whether you need full-time support or someone to handle overflow during peak seasons, I've got you covered!
Feel free to reach out, and let’s make your customer service experience exceptional together!
Best regards,
Delight 🌟
Here’s what I can help you with:
• Email, Phone & Live Chat Support: Friendly, prompt assistance to resolve inquiries and issues across multiple channels.
• Order Processing & Fulfillment: Smooth order management from start to finish, ensuring satisfied customers.
• CRM Management & Ticketing Systems: Let’s streamline your support process! I have extensive experience with popular CRM tools like Zendesk, HubSpot, and Freshdesk.
• Sales Support & Upselling: Boost your sales pipeline through effective cross-selling and upselling strategies.
• Customer Feedback & Process Improvement: I’ll gather feedback and offer insights to enhance your customer service process.
Why Choose Me?
I provide a personal touch, acting as an extension of your brand with empathy and professionalism. Whether you need full-time support or someone to handle overflow during peak seasons, I've got you covered!
Feel free to reach out, and let’s make your customer service experience exceptional together!
Best regards,
Delight 🌟
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$50
|
Standard
$120
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 30 days |
Number of Revisions | 0 | 0 | 0 |
Frequently asked questions
4 reviews
(3)
(1)
(0)
(0)
(0)
This project doesn't have any reviews.
LB
Louis B.
May 18, 2026
Elite Sales Closer - Credit Repair
Delight lives up to her name in every way. From the moment she joined the King Credit Services team, she brought a level of warmth, professionalism, and genuine care that our clients feel immediately. She handles every interaction with patience and poise, no matter how complex the situation is.
What makes Delight stand out is that she does not just follow a script. She actually listens, she problem solves, and she makes clients feel like they matter, because to her, they genuinely do. That is rare and it is exactly what a client success role demands.
If you are looking for someone who will represent your brand with heart and hold your clients with care, Delight is exactly who you want on your team. I am proud to have her on mine.
Louis Bland III
Founder and CEO, King Credit Services
What makes Delight stand out is that she does not just follow a script. She actually listens, she problem solves, and she makes clients feel like they matter, because to her, they genuinely do. That is rare and it is exactly what a client success role demands.
If you are looking for someone who will represent your brand with heart and hold your clients with care, Delight is exactly who you want on your team. I am proud to have her on mine.
Louis Bland III
Founder and CEO, King Credit Services
SR
Salvatore R.
Mar 1, 2025
Customer Support Representative for E-commerce Store
SH
Stephany H.
Sep 17, 2024
Customer Support and Sales Rep for Sports Business
N/A.
GB
Goodman B.
Apr 25, 2024
Appointment Setter Needed
About Delight
Customer Success| Account Manager| Sales Closer (SaaS Start-ups & B2B)
100%
Job Success
Lagos, Nigeria - 9:41 pm local time
Hi, I'm Delight — a Customer Success, Account Management, and Sales Closing professional with 10 years of experience helping businesses retain clients, grow accounts, and close revenue that sticks.
I sit at the intersection of relationships and results. I make sure your clients don't just stay — they expand, refer, and become the kind of advocates that grow your business for you.
💼 What I Do For Your Business:
✔ Manage client accounts post-sale and serve as the trusted point of contact
✔ Run structured check-ins tied to client goals, usage, and outcomes — not just "how's it going" calls
✔ Monitor account health proactively and flag churn risks before they become cancellations
✔ Identify upsell, cross-sell, and expansion opportunities within existing accounts
✔ Step in as a Sales Closer when deals need to be pushed over the line
✔ Build internal alignment between sales, support, and product teams around client needs
📈 Track Record:
▸ 10+ years across SaaS, AI, marketing, and service-based businesses
▸ Managed clients across the US, UK, and GCC markets
▸ Proven experience running high-volume sales and client management conversations
▸ Top Rated Plus on Upwork with a 100% Job Success Score
Why choose me?
🏆 Over 10 years of experience in sales and customer success including U.S. brands
⭐ Fluent in both verbal and written English communication
💯 Proud record of happy clients, consistently earning 5-star feedback
✅ Flexibility to work in any time zone
🧠 A versatile and collaborative professional, making teamwork a breeze
🧠 Tools I Work With:
HubSpot · Salesforce · GoHighLevel · Zoho CRM · Zendesk · Slack · Calendly · Intercom
⚡ How I Work:
I don't wait for problems to arrive. I stay close to every account — tracking signals, asking the right questions, and removing friction before clients even notice it exists. Whether you need someone to protect revenue, grow it, or close it, I bring the same level of ownership to every engagement.
📩 Ready to protect and grow your accounts?
Let's talk. Send me a message, click the “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” button, or simply “𝐇𝐢𝐫𝐞 𝐦𝐞 𝐧𝐨𝐰” and let's figure out exactly where I can make the biggest impact for your business.
Steps for completing your project
After purchasing the project, send requirements so Delight can start the project.
Delivery time starts when Delight receives requirements from you.
Delight works on your project following the steps below.
Revisions may occur after the delivery date.
Make an order