You will get Expert Shopify Store Management and Daily Operations Support
Project details
Scale your Shopify business with a veteran Store Manager who has been in the trenches since 2013.
Running a successful Shopify store requires more than just picking a theme; it requires meticulous daily management. I bring 13+ years of e-commerce experience to your business, having managed high-volume stores and successfully operated my own Shopify venture. I understand the "owner mindset" and take full responsibility for your store’s health.
What I will do for your store:
Product Management: Expert product research, SEO-optimized descriptions, and high-quality image selection.
Order Fulfillment: Seamless processing via DSers, CJ Dropshipping, or direct CSV/supplier portals.
Supplier Relations: Professional communication and negotiation with suppliers to ensure quality and shipping speed.
Inventory & Pricing: Keeping your stock levels accurate and computing daily/weekly profit margins to ensure growth.
Store Optimization: Auditing your store for apps, speed, and conversion rate improvements.
Running a successful Shopify store requires more than just picking a theme; it requires meticulous daily management. I bring 13+ years of e-commerce experience to your business, having managed high-volume stores and successfully operated my own Shopify venture. I understand the "owner mindset" and take full responsibility for your store’s health.
What I will do for your store:
Product Management: Expert product research, SEO-optimized descriptions, and high-quality image selection.
Order Fulfillment: Seamless processing via DSers, CJ Dropshipping, or direct CSV/supplier portals.
Supplier Relations: Professional communication and negotiation with suppliers to ensure quality and shipping speed.
Inventory & Pricing: Keeping your stock levels accurate and computing daily/weekly profit margins to ensure growth.
Store Optimization: Auditing your store for apps, speed, and conversion rate improvements.
Platform
Amazon, eBay, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$40
|
Advanced
$240
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 8 days |
Management Duration (Days) | 1 | 8 | 48 |
Inventory Management | |||
Order Management | |||
Customer Assistance | |||
Payment Processing | |||
Product Offers & Promotions | |||
Reporting |
Frequently asked questions
3 reviews
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RD
Rachelle D.
Apr 12, 2023
Part-Time Shopify Store Customer Support
Nilmer has been an exceptional VA for our customer support needs. He's very reliable and efficient, and always delivers quality work. He's a great communicator and has excellent English language skills, which is crucial for our business. Nilmer is also a quick learner and is able to follow our guidelines with ease. I highly recommend him for any customer support or administrative tasks. Thank you for your hard work, Nilmer!
RD
Rachelle D.
Mar 26, 2023
Looking for a Shopify Store Manager to manage my store
Nilmer did a fantastic job on my Shopify store. He quickly identified areas for improvement and implemented solutions that greatly improved the functionality and user experience of my store. His communication was excellent throughout the project, and I highly recommend Nilmer as a skilled and professional freelancer. Thank you, Nilmer! I will definitely hire you on my future projects big or small.
RD
Rachelle D.
Mar 15, 2023
Looking for a Shopify Store Manager to manage my store
I hired him to do a quick job on my store and he did an excellent job. He was responsible for adding products, creating social media content, and writing product descriptions etc. I am very satisfied with his work and would highly recommend him to anyone looking for help with their dropshipping business.
About Neil
Executive Virtual Assistant | 13+ Years in E-commerce & Admin Support
Dumaguete, Philippines - 11:28 am local time
Need a veteran Virtual Assistant who can jump from managing a Shopify store to handling complex customer disputes without missing a beat?
With over 13 years of experience as an all-around VA, I provide high-level support to entrepreneurs and E-commerce brands. I don't just "complete tasks"—I understand the business logic behind them. Whether you are selling on Shopify, eBay, Amazon, or Etsy, I have the hands-on experience to manage your operations from A to Z.
How I can support your business:
🛒 E-commerce & Dropshipping: Full store management, product research, listing optimization, supplier negotiation, and order fulfillment (DSers, CJ Dropshipping, etc.).
💬 Expert Customer Support: Professional handling of Email, Chat, and Phone support. Proficient in Zendesk, Gorgias, and social media DM management.
📊 Operations & Finance: Daily profit computation, tracking expenses, and managing PayPal/Stripe disputes and chargebacks.
🛠️ General Administration: Data entry, web research, social media management, and technical troubleshooting.
Why choose me?
Owner Mindset: Having run my own stores, I treat your business with the same level of care and urgency as you do.
Proven Reliability: 13+ years in the industry with a 100% Job Success Score and a BS in IT.
Self-Sufficient: I require minimal supervision. Give me a goal, and I’ll find the best way to achieve it.
I am available for 40+ hours a week and ready to help you reclaim your time.
Steps for completing your project
After purchasing the project, send requirements so Neil can start the project.
Delivery time starts when Neil receives requirements from you.
Neil works on your project following the steps below.
Revisions may occur after the delivery date.
Store Audit & Access Setup
I will log into your Shopify dashboard to audit your current settings, active apps, and product listings. We will discuss your current workflows, supplier details, and specific profit margin targets to ensure our goals are aligned.
Daily Operations & Fulfillment
I will take over the daily management of your store, including fulfilling orders through your preferred apps and managing product inventory. I will also handle supplier communications and resolve any shipping or order issues.