You will get I will support client onboarding and lead follow up
Project details
Missed follow-ups and delayed onboarding are some of the biggest reasons wellness studios lose new clients.
I help manage client onboarding, lead follow-up VA tasks, and manage email support with gym inbox management.
I help manage client onboarding, lead follow-up VA tasks, and manage email support with gym inbox management.
Project Type
Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$40
|
Standard
$80
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 14 days |
Number of Revisions | 1 | 2 | 3 |
Frequently asked questions
About Josiah
Virtual Assistant for Wellness Studios | CRM & Retention
Abuja, Nigeria - 5:05 pm local time
I help fitness studios, yoga studios, dance studios, Pilates studios, wellness centers, and med spas stay organized behind the scenes so owners can focus on growing their business instead of getting buried in day to day operations.
Running a successful studio takes more than delivering great classes or treatments. There are inquiries to answer, memberships to manage, bookings to monitor, leads to follow up with, and clients who expect quick responses. When those things start piling up, it becomes harder to give your members the experience they deserve.
That’s where I come in.
With over 1,000 hours of hands on experience supporting a live wellness studio, I’ve managed CRM systems, memberships, client communication, scheduling, onboarding, lead follow ups, retention campaigns, booking management, and the daily operational work that keeps everything running smoothly.
I don’t see myself as someone who simply checks off tasks. My goal is to become a reliable part of your business, keep things organized, solve problems before they become bigger issues, and make sure nothing slips through the cracks.
What I can help you with
Studio Operations & Administrative Support
➜ Calendar and scheduling management
➜ Membership administration and tracking
➜ Booking management
➜ Appointment reminders
➜ Client onboarding
➜ Daily administrative support
➜ Event coordination
➜ Data entry and documentation
CRM Management & Workflow Automation
➜ CRM setup and organization
➜ WellnessLiving management
➜ GoHighLevel CRM support
➜ Airtable database management
➜ Lead management and follow ups
➜ Membership pipelines
➜ Workflow automation using Zapier
➜ Client database organization
Client Communication & Member Retention
➜ Inbox management
➜ Client support
➜ Lead nurturing
➜ Membership renewals
➜ Retention campaigns
➜ Re engagement workflows
➜ Drop in to membership conversion
➜ Client follow ups
How I work
I work as an extension of your team. I stay proactive, communicate clearly, and keep things moving without needing constant reminders. Whether it’s answering client inquiries, updating memberships, following up with leads, or keeping your CRM organized, you can trust that it’s being handled.
Studio owners usually reach out to me when they are:
❌ Spending too much time on admin work
❌ Missing follow ups with leads and members
❌ Struggling to keep their CRM organized
❌ Dealing with booking and scheduling issues
❌ Losing members because retention isn’t consistent
❌ Feeling overwhelmed by daily operations
Tools I work with
WellnessLiving • GoHighLevel • ClickUp • Airtable • Zapier • Google Workspace • Google Sheets • Calendly • Slack • Outlook • Eventbrite • Microsoft Office • AI Tools
Results I’ve achieved
✔ Supported the daily operations of a live wellness studio across 1,000+ hours.
✔ Managed client communication and inbox operations while providing timely support for both members and prospective clients.
✔ Converted more than 50 drop in clients into paying members through consistent follow ups and relationship building.
✔ Coordinated memberships, bookings, events, and operational workflows that kept the studio running efficiently.
✔ Resolved booking issues, membership concerns, scheduling conflicts, and CRM challenges, allowing management to focus on growing the business.
What you can expect
✓ A well organized CRM
✓ Prompt communication with clients
✓ Reliable lead and member follow ups
✓ Better organized studio operations
✓ Improved member retention
✓ More time to focus on your clients and your business
If you’re looking for a Virtual Assistant who understands how wellness studios operate and can confidently manage the day to day responsibilities that keep your business running, I’d love to hear more about your studio and how I can help.
Click “Invite to Job” or send me a message. I usually respond quickly.
Steps for completing your project
After purchasing the project, send requirements so Josiah can start the project.
Delivery time starts when Josiah receives requirements from you.
Josiah works on your project following the steps below.
Revisions may occur after the delivery date.
Review incoming leads or inquiries
I review your lead list or client inquiries inside your CRM or inbox.
Follow up with potential clients
I send follow-up messages to confirm interest or bookings.