You will get Fast & Reliable Bilingual Customer Support (English & German)
Project details
I bring 6+ years of professional experience in customer support and customer experience management, offering bilingual (German & English) support across Email, Live Chat, and Social Media. My approach is personalized, reliable, and solution-focused, ensuring your customers receive prompt assistance and a seamless experience. I adapt to each client’s needs, providing flexible hours and scalable support to match any project size.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$16
|
Standard
$350
|
Advanced
$1,400
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 1 | 49 | 210 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$300 - $1,500
Additional Hour of Work
+$8Frequently asked questions
About Hassan
Founder | BPO Services (Email, Chat & Voice Support)
Maadi Cornish, Egypt - 8:00 am local time
I personally handle every project I take on, ensuring quality, reliability, and professionalism in every interaction. I specialize in supporting:
E-Commerce businesses
Digital platforms
Social Media management
Booking systems
Subscription-based services
I also provide multilingual support in English, Arabic, German, and French, so your customers are always understood.
What I offer:
Live chat, email, ticket, and social media support
Dedicated one-on-one attention
Pilot programs to test results before committing long-term
Whether you need one dedicated agent today or want to scale support as your business grows, I provide consistent and professional customer support that your business can rely on.
Steps for completing your project
After purchasing the project, send requirements so Hassan can start the project.
Delivery time starts when Hassan receives requirements from you.
Hassan works on your project following the steps below.
Revisions may occur after the delivery date.
Client Requirements
Client shares platform details, support channels, and any instructions.
Setup & Preparation
I review requirements and prepare the workflow for smooth support.