You will get Forex Support Service: Specialized in Forex, Prop Firms, and EA Companies
Top Rated
Project details
🅷🅴🅻🅻🅾!
Are you looking for a reliable and experienced customer support specialist to enhance your business? With over 𝟷𝟶+ 𝚢𝚎𝚊𝚛𝚜 of experience across popular platforms like Intercom, Tawk.to, LiveChat, Discord, and Telegram, I specialize in providing exceptional support that boosts customer satisfaction and retention.
I’ve worked with well-known forex firms such as 𝙶𝚘𝚊𝚝𝙵𝚞𝚗𝚍𝚎𝚍𝚃𝚛𝚊𝚍𝚎𝚛, 𝙲𝚊𝚙𝚒𝚝𝚊𝚕𝚂𝚝𝚛𝚎𝚎𝚝𝙵𝚇, and 𝙲𝚕𝚎𝚟𝚛𝙵𝚇, supporting traders with inquiries about accounts, payments, and trading conditions. I’ve handled everything from troubleshooting to user guidance, making sure every client’s experience is smooth and satisfying.
Here’s a glance at what I bring: ◉ Fast and accurate problem-solving skills ◉ Extensive technical know-how ◉ Professional yet friendly communication
Let me take the load off your shoulders and ensure your customers receive top-tier assistance. I look forward to discussing how I can contribute to your team!
Are you looking for a reliable and experienced customer support specialist to enhance your business? With over 𝟷𝟶+ 𝚢𝚎𝚊𝚛𝚜 of experience across popular platforms like Intercom, Tawk.to, LiveChat, Discord, and Telegram, I specialize in providing exceptional support that boosts customer satisfaction and retention.
I’ve worked with well-known forex firms such as 𝙶𝚘𝚊𝚝𝙵𝚞𝚗𝚍𝚎𝚍𝚃𝚛𝚊𝚍𝚎𝚛, 𝙲𝚊𝚙𝚒𝚝𝚊𝚕𝚂𝚝𝚛𝚎𝚎𝚝𝙵𝚇, and 𝙲𝚕𝚎𝚟𝚛𝙵𝚇, supporting traders with inquiries about accounts, payments, and trading conditions. I’ve handled everything from troubleshooting to user guidance, making sure every client’s experience is smooth and satisfying.
Here’s a glance at what I bring: ◉ Fast and accurate problem-solving skills ◉ Extensive technical know-how ◉ Professional yet friendly communication
Let me take the load off your shoulders and ensure your customers receive top-tier assistance. I look forward to discussing how I can contribute to your team!
Purpose
BusinessIndustry
Financial ServicesLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$50
|
Advanced
$70
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 6 | 8 | 12 |
Scriptwriting | - | ||
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
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Additional Hour of Work
+$5
38 reviews
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JG
James G.
May 16, 2024
Write reviews and blogs about online trading
Thank you for helping on the project.
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Kristina M.
May 17, 2023
Forex Website Content Writer/Blog Writer
Great work, thank you!
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Apr 23, 2023
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Ailbhe H.
Oct 26, 2022
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Mark D.
Jul 30, 2022
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Excellent work provided by Usman. Quick delivery, professional, friendly and reliable. Would highly recommend. Thank you A++
About Usman
Forex & Prop Firm Support Specialist | Affiliate & Outreach Manager
100%
Job Success
Islamabad, Pakistan - 6:21 pm local time
I have 12+ years of hands-on experience in the forex trading industry, along with a decade-old Upwork profile and long-term experience working with trading companies. My main strength is forex and prop firm customer support, where industry knowledge matters more than generic support experience.
I have worked as a live chat operator, ticket support agent, virtual assistant, and customer support representative for forex brokers, prop firms, and financial companies, including CapitalStreetFX, GOAT Funded Trader, Invezz Group, and other trading-related businesses.
I understand the type of questions traders ask every day, including:
• Account setup and dashboard issues
• MT4, MT5, TradeLocker, cTrader, and trading platform questions
• KYC and verification problems
• Payout and withdrawal queries
• Drawdown, consistency, leverage, breach, and risk rule explanations
• News trading, copy trading, EA, and prohibited strategy questions
• Payment, refund, and account access issues
• Angry or confused trader communication through live chat, email, or ticketing systems
Because I am also a forex trader myself, I can communicate with traders in a clear, calm, and practical way. I do not need basic training on forex terms, prop firm rules, platforms, spreads, leverage, drawdown, or trader psychology.
Alongside customer support, I can also help with affiliate outreach, guest posting, link building, and partnership management for forex and finance businesses. As the founder of Forex92 and BestPropFirmGuide, I have experience in broker research, financial publishing, outreach, and relationship-building in the forex industry.
My work and contributions have appeared on major financial platforms including Yahoo Finance, FXStreet, DailyForex, FXDailyReport, LeapRate, FXOpen, AZForexBrokers, and other trading-related websites.
Core services I can provide:
• Forex and prop firm live chat support
• Email and ticket support
• Zendesk, Intercom, CRM, and helpdesk support
• Trader onboarding and account assistance
• Support macros, canned replies, FAQs, and help center content
• Admin and virtual assistant support for trading companies
• Affiliate outreach and partner communication
• Guest posting and finance link building outreach
• Broker, prop firm, and trading platform research
If you need someone who understands forex, prop firms, traders, support pressure, and finance-related operations, I can help you manage your clients more professionally and reduce the workload on your team.
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After purchasing the project, send requirements so Usman can start the project.
Delivery time starts when Usman receives requirements from you.
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Revisions may occur after the delivery date.
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