You will get Virtual Assistant | Admin, Customer Support & Data Management
Rising Talent
Project details
What sets me apart is my combination of bilingual communication, versatility, and proactive problem-solving. I don’t just complete tasks. I optimize workflows, manage projects efficiently, and contribute to business growth. With experience in administrative support, customer service, and digital marketing, I offer reliable, detail-oriented assistance tailored to each client’s needs. My goal is to make every moment productive and deliver results that truly make a difference.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Photography, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$12
|
Standard
$35
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 1 | 3 | 5 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$16
4 reviews
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This project doesn't have any reviews.
DB
Damien B.
Sep 14, 2025
Help Needed Readjusting OpenOffice Word Processor (odt.)
Asma is a most excellent office professional!! We most highly recommend her!!
AP
Anthony P.
Apr 1, 2024
B2B sales assistant
A great person to work with, smart and hardworking, understand the tasks pretty fast and good at multi tasking.
RC
Raphael C.
Oct 5, 2023
Tunisia interpreter
OB
Oussama B.
Oct 29, 2022
I need a digital marketer to handle some of my projects
It was a great experience, Asma Is definitely the right person for your business. She provided valuable instructions on how I can deal with my business. Hire her now, Very recommended.
About Asma
French-Speaking Virtual Assistant | Admin & Customer Support
100%
Job Success
Bizerte, Tunisia - 1:52 pm local time
🏅🏆TOP RATED PLUS 🏆🏅
It's great to see your interest in my profile! 😉 If you're looking for a reliable French-speaking Virtual Assistant or a Sales & Administrative Coordinator, you've come to the right place!
With several years of experience in commercial and administrative coordination, I help businesses streamline their daily operations, improve customer satisfaction, and ensure smooth communication between clients, suppliers, and internal teams. I am highly organized, detail-oriented, proactive, and committed to delivering quality work.
My experience includes:
Sales & Administrative Coordination: coordinating the sales team, managing orders from purchase to delivery, payment follow-up, invoicing, administrative support, and ensuring efficient communication across departments. 📊
Customer Support & Dispute Resolution: handling customer inquiries (SAV), resolving disputes, processing claims, and providing professional after-sales support to maintain customer satisfaction. 🤝
Shopify Management: managing orders, customer accounts, invoicing, refunds, product updates, and day-to-day back-office operations. 🛒
Logistics & Transport Coordination: organizing shipments, preparing shipping documents, coordinating with carriers, monitoring deliveries, and solving transport-related issues. 🚚
Accounts Receivable Follow-up: monitoring outstanding payments, sending payment reminders, and maintaining accurate customer account records. 💰
Core skills:
Sales & administrative coordination
Order processing and fulfillment
Shopify administration
Customer service (French)
Dispute and claims management
Logistics and transportation coordination
Invoice processing and payment follow-up
Strong attention to detail
Team coordination and communication
MS Office, Google Workspace, Shopify, Slack, Canva, Notion, Zoho and other collaborative tools
I pay close attention to detail and believe that organization, responsiveness, and clear communication are essential to delivering outstanding service. I enjoy working with dynamic teams where collaboration, trust, and professionalism are valued, and I always strive to contribute positively to the success of every project. 🌟
Before you leave, don't forget to click the green "Invite to Job" button! I'd be delighted to discuss how I can support your business.
Best regards,
----------------------------------
😊Si vous êtes à la recherche d'une assistante virtuelle francophone ou d'une coordinatrice commerciale et administrative, vous êtes au bon endroit ! 💻
Forte de plusieurs années d'expérience en coordination commerciale et administrative, j'accompagne les entreprises dans la gestion de leurs opérations quotidiennes avec rigueur, réactivité et professionnalisme.
Mes principales compétences incluent :
Coordination et gestion de l'équipe commerciale.
Gestion et suivi des commandes de A à Z.
Maîtrise de Shopify (gestion des commandes, des clients et du back-office).
Service client et gestion des réclamations (SAV).
Traitement et résolution des litiges.
Suivi des impayés et relance des clients.
Coordination logistique et organisation des transports.
Facturation, suivi administratif et relation avec les différents partenaires.
Gestion des priorités et optimisation des processus administratifs.
J'accorde une attention particulière aux détails et veille à ce que chaque dossier soit traité avec précision et efficacité. Organisée, autonome et orientée solutions, je m'investis pleinement pour assurer un suivi rigoureux, fluidifier les échanges entre les différents interlocuteurs et contribuer au bon fonctionnement de votre activité.
J'apprécie particulièrement collaborer avec des équipes qui privilégient la confiance, la transparence et une communication fluide, où les initiatives sont encouragées et les contributions valorisées. 🌟
N'hésitez pas à cliquer sur le bouton « Inviter à un emploi » pour échanger sur vos besoins. Je serai ravie de mettre mes compétences au service de votre entreprise.
Cordialement,
Steps for completing your project
After purchasing the project, send requirements so Asma can start the project.
Delivery time starts when Asma receives requirements from you.
Asma works on your project following the steps below.
Revisions may occur after the delivery date.
Virtual Assistant | Admin, Customer Support & Data Management
Choose me to make a difference, let’s work smarter, make every moment count, and boost your business potential.