You will get full customer service @ $10.00 per hour
Project details
As a seasoned freelance Customer Support Representative, I bring a wealth of experience spanning various industries. What sets me apart is a proven track record of transforming customer interactions into delightful experiences. From handling inquiries and ensuring swift resolutions to fostering positive relationships, I guarantee a customer-centric approach.
My commitment extends to versatility, adapting to different platforms and technologies seamlessly. Whether it's managing support tickets, overseeing product-related queries, or navigating the intricacies of multi-channel fulfillment, I've got it covered.
Engaging with your audience requires more than scripted responses; it demands authentic, real-time communication. I pride myself on providing tailored, personable responses that resonate with diverse customer demographics. My expertise includes proficiency in English, making me adept at clear and effective communication.
Let's collaborate to elevate your customer support, enhance brand loyalty, and ensure every interaction leaves a lasting positive impression. Join hands with me for a freelance customer service experience that stands out in the crowd!
My commitment extends to versatility, adapting to different platforms and technologies seamlessly. Whether it's managing support tickets, overseeing product-related queries, or navigating the intricacies of multi-channel fulfillment, I've got it covered.
Engaging with your audience requires more than scripted responses; it demands authentic, real-time communication. I pride myself on providing tailored, personable responses that resonate with diverse customer demographics. My expertise includes proficiency in English, making me adept at clear and effective communication.
Let's collaborate to elevate your customer support, enhance brand loyalty, and ensure every interaction leaves a lasting positive impression. Join hands with me for a freelance customer service experience that stands out in the crowd!
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Ecommerce, Education, Fashion & Apparel, Food & Beverage, Gaming, Lifestyle, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Transportation & Automotive, WellnessLanguage
EnglishWhat's included $80
These options are included with the project scope.
$80
- Delivery Time 1 day
- Number of Revisions 0
- Number of Hours of Work 8
- Project Management Support
About Shikha
Virtual Assistant | Customer Support | Data Entry |All-in-One Solution
Udaipur, India - 4:20 am local time
- Greetings! I'm Shikha, your dedicated Customer Support Representative/Virtual Assistant/Backend Service provider.
- Skillset convergence: accuracy, dedication, detail oriented and honest to work.
Experience:
- 14+ years in global customer support services, data, translation services, moderation services etc.
- Expertise in ticketing systems, emails, and live chat.
- Managed a dynamic team of 40 individuals.
Platforms & Tools:
- Proficient in Cerberus, Zendesk, Gorgias, Ringcentral, Freshdesk, Freshcaller,Mollie, Plentymarkets, Salesforce CRM.
- Excel in email etiquettes and efficient troubleshooting.
Versatility:
- Contribution to lead generation, document verification, and job portal initiatives.
- Adept in comment moderation on forums and Facebook.
Technical Proficiency:
- Excel, PowerPoint, Spreadsheets, Gdocs, Slack, Skype, Zoho Suite, Trello and Word skills add versatility.
Accessibility:
- Accessible through Skype, Mobile, Upwork and Gmail during dedicated work hours.
- Ensure swift turnarounds and exceptional customer satisfaction.
Collaboration Invitation:
- Let's collaborate and elevate your projects.
- Reach out today for an exciting journey to success!
Steps for completing your project
After purchasing the project, send requirements so Shikha can start the project.
Delivery time starts when Shikha receives requirements from you.
Shikha works on your project following the steps below.
Revisions may occur after the delivery date.
Work Progress
- Receive requirements from client with the login credentials and necessary project documents - A clear communication once everything is set - Handle work allocated by the client and deliver the project sheet at the end of the day