You will get Full Freshworks Setup: Freshdesk Tickets, Freddy AI, AI Agent & Workflows
Project details
Need help setting up Freshdesk the right way?
I will set up and optimize your Freshworks (Freshdesk) support system so you can manage customer inquiries efficiently, automate repetitive tasks, and deliver a better customer experience.
Services Included:
✔ Freshdesk setup and configuration
✔ Ticketing system setup (categories, priorities, SLAs)
✔ Freddy AI chatbot and automation setup
✔ Workflow automation, triggers, and assignment rules
✔ Customer portal customization
✔ Email and third party integrations
✔ Helpdesk optimization
✔ Automated responses and support workflows
What You'll Get:
• Organized ticket management
• Faster response times
• Reduced manual work through automation
• AI powered support with Freddy AI
• A professional customer portal
• A scalable support system built for growth
Whether you need a new Freshdesk setup or improvements to an existing one, I'll create a streamlined support environment tailored to your business.
Send me a message to discuss your requirements.
I will set up and optimize your Freshworks (Freshdesk) support system so you can manage customer inquiries efficiently, automate repetitive tasks, and deliver a better customer experience.
Services Included:
✔ Freshdesk setup and configuration
✔ Ticketing system setup (categories, priorities, SLAs)
✔ Freddy AI chatbot and automation setup
✔ Workflow automation, triggers, and assignment rules
✔ Customer portal customization
✔ Email and third party integrations
✔ Helpdesk optimization
✔ Automated responses and support workflows
What You'll Get:
• Organized ticket management
• Faster response times
• Reduced manual work through automation
• AI powered support with Freddy AI
• A professional customer portal
• A scalable support system built for growth
Whether you need a new Freshdesk setup or improvements to an existing one, I'll create a streamlined support environment tailored to your business.
Send me a message to discuss your requirements.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 14 days |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - |
Frequently asked questions
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NC
Ndubueze C.
Jul 7, 2026
Pipedrive CRM Automation & Workflow Specialist Needed
Great freelancer to work with. He understood the requirements, delivered exactly what I needed, and communicated well throughout the project. Everything was completed on time, and the automation works as expected. I'd happily work with him again.
ER
Elizabeth R.
Jun 26, 2026
CloseBot Setup Specialist Needed
Great experience working together. They knew exactly what they were doing, communicated well, and delivered everything on time. The CloseBot setup works perfectly, and I'd definitely hire them again.
SJ
Samson J.
Jun 16, 2026
Pipedrive CRM Expert Needed
Joshua did a great job setting up our Pipedrive CRM. He was professional, communicated well, and delivered exactly what we needed. The sales pipeline, automations, and overall setup were well organized and scalable. I highly recommend him for any Pipedrive CRM project.
MM
Munirat M.
May 25, 2026
AI Voice Agent Developer Needed (Vapi AI)
Joshua did an excellent job on our AI voice agent project. Very skilled with Vapi AI, automations, CRM integrations, and workflow setup. Communication was smooth, delivery was on time, and the final system worked reliably. Highly recommend working with him.
HA
Hammed A.
May 22, 2026
GoHighLevel CRM & Automation Specialist Needed
Hammed
Working with Joshua was a smooth experience from start to finish. He set up our GoHighLevel CRM, automations, and lead management system exactly as needed. Very responsive, detail-oriented, and knowledgeable with workflows and integrations. Would definitely work with him again.
Working with Joshua was a smooth experience from start to finish. He set up our GoHighLevel CRM, automations, and lead management system exactly as needed. Very responsive, detail-oriented, and knowledgeable with workflows and integrations. Would definitely work with him again.
About Joshua
CRM & Automation Specialist | GoHighLevel, HubSpot, Zapier & Make
83%
Job Success
Ondo, Nigeria - 5:03 pm local time
𝐈 𝐡𝐞𝐥𝐩 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐣𝐨𝐮𝐫𝐧𝐞𝐲𝐬, 𝐚𝐧𝐝 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐞 𝐂𝐑𝐌 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐮𝐬𝐢𝐧𝐠 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥, 𝐇𝐮𝐛𝐒𝐩𝐨𝐭, 𝐙𝐚𝐩𝐢𝐞𝐫, 𝐌𝐚𝐤𝐞 (𝐈𝐧𝐭𝐞𝐠𝐫𝐨𝐦𝐚𝐭), 𝐚𝐧𝐝 𝐨𝐭𝐡𝐞𝐫 𝐧𝐨 𝐜𝐨𝐝𝐞 𝐭𝐨𝐨𝐥𝐬.
My goal is simple: save you time, eliminate repetitive work, improve customer experience, and build systems that help your business scale efficiently.
Whether you're a startup, agency, consultant, coach, or service-based business, I can help create automated workflows that keep your business running smoothly while you focus on growth.
SERVICES I OFFER
✅ CRM Setup & Optimization
• GoHighLevel CRM setup
• HubSpot CRM implementation
• Sales pipeline creation
• Lead tracking and management
• Contact segmentation
• Customer lifecycle automation
• CRM migration and cleanup
• Sales process optimization
✅ Workflow Automation
• Business process automation
• Lead routing systems
• Task automation
• Automated notifications
• Follow up sequences
• Team workflows
• Customer onboarding automation
• Data synchronization
✅ Zapier & Make Automation
• Multi step workflows
• App integrations
• CRM synchronization
• Data transfer automation
• API integrations
• Automated reporting
• Workflow troubleshooting
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GOHIGHLEVEL SERVICES
• Workflow automation
• Lead nurturing systems
• Appointment booking automation
• SMS automation
• Email automation
• Pipeline management
• Funnel automation
• Calendar integrations
• Client onboarding systems
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HUBSPOT SERVICES
• CRM setup and customization
• Sales Hub implementation
• Marketing Hub setup
• Workflow automation
• Lead scoring
• Contact management
• Deal pipeline creation
• Reporting dashboards
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MARKETING AUTOMATION
• Email marketing automation
• Lead nurturing campaigns
• Customer onboarding journeys
• Follow-up sequences
• Re-engagement campaigns
• Behavioral automations
• Conversion-focused workflows
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TOOLS I WORK WITH
CRM & AUTOMATION
• GoHighLevel
• HubSpot
• Zapier
• Make (Integromat)
• Airtable
• Softr
PROJECT MANAGEMENT
• ClickUp
• Monday com
• Asana
• Trello
COMMUNICATION & MARKETING
• Calendly
• Slack
• Google Workspace
• Mailchimp
• ActiveCampaign
• Brevo
BUSINESS TOOLS
• Stripe
• Shopify
• WordPress
• Pipedrive
• QuickBooks
• Typeform
• Jotform
WHY CLIENTS WORK WITH ME
✔ Business focused solutions, not just automation
I design systems that improve efficiency, support growth, and create better customer experiences.
✔ Scalable workflows
The systems I build are designed to grow with your business.
✔ Clean and organized automation
No messy workflows. Everything is structured, documented, and easy to manage.
✔ Clear communication
You'll always know what is being built and how it benefits your business.
✔ Long term value
I build solutions that continue delivering results long after implementation.
MY PROCESS
1. Analyze your workflow
2. Identify bottlenecks
3. Design an optimized solution
4. Build and test automations
5. Launch and monitor
6. Refine and improve
Every automation should have a purpose.
Every workflow should save time.
Every CRM should make customer management easier.
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PROJECTS I SUPPORT
• CRM implementation
• CRM cleanup and optimization
• Sales pipeline setup
• Marketing automation
• Customer onboarding systems
• Appointment booking systems
• Agency automation
• Internal operations automation
• Reporting dashboards
• Workflow optimization
• No code business systems
• Automation consulting
• System integrations
𝐈𝐟 𝐲𝐨𝐮'𝐫𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐚 𝐂𝐑𝐌 & 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 𝐰𝐡𝐨 𝐜𝐚𝐧 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲, 𝐚𝐧𝐝 𝐛𝐮𝐢𝐥𝐝 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐡𝐚𝐭 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐠𝐫𝐨𝐰𝐭𝐡, 𝐈'𝐝 𝐛𝐞 𝐡𝐚𝐩𝐩𝐲 𝐭𝐨 𝐝𝐢𝐬𝐜𝐮𝐬𝐬 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭.
𝐒𝐞𝐧𝐝 𝐦𝐞 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐚𝐧𝐝 𝐥𝐞𝐭'𝐬 𝐛𝐮𝐢𝐥𝐝 𝐬𝐦𝐚𝐫𝐭𝐞𝐫 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐡𝐚𝐭 𝐬𝐚𝐯𝐞 𝐭𝐢𝐦𝐞, 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲, 𝐚𝐧𝐝 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐬𝐜𝐚𝐥𝐞.
Steps for completing your project
After purchasing the project, send requirements so Joshua can start the project.
Delivery time starts when Joshua receives requirements from you.
Joshua works on your project following the steps below.
Revisions may occur after the delivery date.
I will analyze your CRM process and lead flow to design the setup.