You will get Full Freshworks Setup: Freshdesk Tickets, Freddy AI, AI Agent & Workflows
Project details
Need help setting up Freshdesk the right way?
I will set up and optimize your Freshworks (Freshdesk) support system so you can manage customer inquiries efficiently, automate repetitive tasks, and deliver a better customer experience.
Services Included:
✔ Freshdesk setup and configuration
✔ Ticketing system setup (categories, priorities, SLAs)
✔ Freddy AI chatbot and automation setup
✔ Workflow automation, triggers, and assignment rules
✔ Customer portal customization
✔ Email and third party integrations
✔ Helpdesk optimization
✔ Automated responses and support workflows
What You'll Get:
• Organized ticket management
• Faster response times
• Reduced manual work through automation
• AI powered support with Freddy AI
• A professional customer portal
• A scalable support system built for growth
Whether you need a new Freshdesk setup or improvements to an existing one, I'll create a streamlined support environment tailored to your business.
Send me a message to discuss your requirements.
I will set up and optimize your Freshworks (Freshdesk) support system so you can manage customer inquiries efficiently, automate repetitive tasks, and deliver a better customer experience.
Services Included:
✔ Freshdesk setup and configuration
✔ Ticketing system setup (categories, priorities, SLAs)
✔ Freddy AI chatbot and automation setup
✔ Workflow automation, triggers, and assignment rules
✔ Customer portal customization
✔ Email and third party integrations
✔ Helpdesk optimization
✔ Automated responses and support workflows
What You'll Get:
• Organized ticket management
• Faster response times
• Reduced manual work through automation
• AI powered support with Freddy AI
• A professional customer portal
• A scalable support system built for growth
Whether you need a new Freshdesk setup or improvements to an existing one, I'll create a streamlined support environment tailored to your business.
Send me a message to discuss your requirements.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 14 days |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - |
Frequently asked questions
5 reviews
(5)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
MO
Mary Jane O.
Aug 16, 2026
Email Marketing Expert Needed for Opt-In Form
This was the fastest and easiest exchange I've had with anybody on Upwork. Next time I'm stuck, I'm coming back. He did in 20 minutes what I tried to do for 2 hours.”
NC
Ndubueze C.
Jul 7, 2026
Pipedrive CRM Automation & Workflow Specialist Needed
Great freelancer to work with. He understood the requirements, delivered exactly what I needed, and communicated well throughout the project. Everything was completed on time, and the automation works as expected. I'd happily work with him again.
SJ
Samson J.
Jun 16, 2026
Pipedrive CRM Expert Needed
Joshua did a great job setting up our Pipedrive CRM. He was professional, communicated well, and delivered exactly what we needed. The sales pipeline, automations, and overall setup were well organized and scalable. I highly recommend him for any Pipedrive CRM project.
MM
Munirat M.
May 25, 2026
AI Voice Agent Developer Needed (Vapi AI)
Joshua did an excellent job on our AI voice agent project. Very skilled with Vapi AI, automations, CRM integrations, and workflow setup. Communication was smooth, delivery was on time, and the final system worked reliably. Highly recommend working with him.
HA
Hammed A.
May 22, 2026
GoHighLevel CRM & Automation Specialist Needed
Hammed
Working with Joshua was a smooth experience from start to finish. He set up our GoHighLevel CRM, automations, and lead management system exactly as needed. Very responsive, detail-oriented, and knowledgeable with workflows and integrations. Would definitely work with him again.
Working with Joshua was a smooth experience from start to finish. He set up our GoHighLevel CRM, automations, and lead management system exactly as needed. Very responsive, detail-oriented, and knowledgeable with workflows and integrations. Would definitely work with him again.
About Joshua
GoHighLevel Expert | GHL CRM Automation | AI Automation | n8n | Zapier
100%
Job Success
Ondo, Nigeria - 2:10 am local time
In my most recent project, I built an automated lead follow up system in GoHighLevel for Reach Dental Clinic, a healthcare practice, cutting missed appointment call backs to zero and recovering 14 booked patients in the first month.
What I can build and automate:
• GoHighLevel (GHL) CRM Setup & Optimization
• GHL workflows, triggers, actions, pipelines, tags & custom fields
• Sales Funnels & Landing Pages
• Lead capture, lead routing, lead nurturing & follow up automation
• Email & SMS Automation
• Appointment booking, confirmations, reminders, rescheduling & no show follow up
• Missed call text back systems
• CRM pipeline and opportunity automation
• Forms, calendars and automated lead follow up
• AI Agents, Voice AI & Conversation AI
• AI powered lead qualification and appointment booking
• OpenAI / ChatGPT / Claude integrations
• n8n Workflow Automation
• Zapier Automation
• Make com Automation
• API integrations, webhooks and third party integrations
• CRM to CRM and app to app data synchronization
• Workflow troubleshooting, debugging and optimization
• Error handling, testing, monitoring and documentation
I can connect tools such as GoHighLevel, n8n, Zapier, Make com, HubSpot, Airtable, Google Sheets, Slack, Shopify, WordPress, Twilio, OpenAI, Claude, calendars, forms and other APIs/webhooks into reliable automated systems.
My approach
I don't just build an automation and walk away.
I focus on creating clean, reliable and scalable workflows that are properly tested end to end. I troubleshoot broken automations, identify conflicting triggers or logic, fix failed integrations, test the complete workflow, and document the final setup so your team can actually maintain it.
Whether you need a GHL CRM setup, sales funnel, lead nurturing system, AI agent, n8n workflow, Zapier automation, Make com scenario, API integration, or an existing automation fixed, I can help turn the process into a reliable system.
Core Skills:
GoHighLevel • GHL CRM • CRM Automation • Marketing Automation • Workflow Automation • AI Automation • AI Agents • n8n • Zapier • Make com • APIs • Webhooks • Sales Funnels • Lead Generation • Lead Nurturing • Email Marketing • SMS Automation • Appointment Automation • Pipeline Management • CRM Optimization • OpenAI • ChatGPT • Claude • Voice AI • Conversation AI • Twilio • Airtable • HubSpot • Shopify • WordPress
If you already have an automation that is broken, half built, manually repetitive, or difficult to scale, send me the workflow and I'll help you turn it into a system that works reliably.
Steps for completing your project
After purchasing the project, send requirements so Joshua can start the project.
Delivery time starts when Joshua receives requirements from you.
Joshua works on your project following the steps below.
Revisions may occur after the delivery date.
I will analyze your CRM process and lead flow to design the setup.