You will get full time customer service representative | email and live chat support
Project details
Are you looking for a reliable and professional Customer Service Representative to help your business deliver an excellent customer experience?
I provide professional customer support services to help businesses manage customer inquiries, improve communication, and maintain positive customer relationships.
My services include email support, live chat support, customer inquiries, order and shipping assistance, follow-ups, returns and refund assistance, complaint handling, and basic support ticket management.
I believe every customer interaction is an opportunity to build trust in your brand. I focus on clear communication, patience, professionalism, attention to detail, and a customer-first approach.
I can follow your SOPs, FAQs, company policies, scripts, and communication guidelines to ensure consistent and professional customer support.
Whether you need help with daily customer inquiries or ongoing support, I am committed to providing reliable and organized service tailored to your business needs.
Let's work together to provide your customers with the professional support they deserve.
I provide professional customer support services to help businesses manage customer inquiries, improve communication, and maintain positive customer relationships.
My services include email support, live chat support, customer inquiries, order and shipping assistance, follow-ups, returns and refund assistance, complaint handling, and basic support ticket management.
I believe every customer interaction is an opportunity to build trust in your brand. I focus on clear communication, patience, professionalism, attention to detail, and a customer-first approach.
I can follow your SOPs, FAQs, company policies, scripts, and communication guidelines to ensure consistent and professional customer support.
Whether you need help with daily customer inquiries or ongoing support, I am committed to providing reliable and organized service tailored to your business needs.
Let's work together to provide your customers with the professional support they deserve.
Purpose
BusinessIndustry
Data Analytics, Ecommerce, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$35
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 24 days |
Number of Hours of Work | 1 | 7 | 24 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
37 reviews
(35)
(2)
(0)
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(0)
This project doesn't have any reviews.
CN
Chris N.
Jun 16, 2025
You will get 3d events map vector festival map illustrations
Prompt and swift work - understood our feedback very well.
Thanks!
Thanks!
BT
Belinda T.
Jan 17, 2025
CEGORR Venue Map Design
Faisal was fantastic. Really prompt with communication and clear of what was to be achieved at every step of the project. The client was very pleased with the final result of the map Faisal developed.
JB
Jeremiah B.
Sep 6, 2024
You will get 3d events map vector festival map illustrations
JT
Janya T.
Sep 2, 2024
Map to Condominium
Faisal Javed is very responsive. He delivered what I wanted on time. Well done on his work. I would definitely hire him again for my next job.
SS
Sascha S.
Aug 14, 2024
Festival Map | Summerty
About faisal
Customer Service Representative | Email and Chat Support
100%
Job Success
Sahiwal, Pakistan - 5:53 am local time
I’m a dedicated customer support professional focused on delivering excellent customer experiences through email support, live chat, ticket handling, and virtual assistance.
I can help your business with:
• Customer inquiries and support
• Email and live chat support
• Customer complaint handling
• Order status and tracking assistance
• Returns, refunds, and basic issue resolution
• Ticket management and follow-ups
• CRM and helpdesk support
• Zendesk, Freshdesk, Gorgias
• Data entry and customer information management
• Shopify and eCommerce customer support
• FAQ and knowledge-base assistance
• Administrative and virtual assistant tasks
I understand that every customer interaction represents your brand. My goal is to communicate clearly, remain patient and professional, resolve issues efficiently, and make sure customers feel heard and valued.
I’m comfortable learning new tools, following SOPs, and adapting to your company’s workflow and communication style.
Why work with me?
✅ Professional and friendly communication
✅ Fast learner and reliable support
✅ Detail-oriented and organized
✅ Patient with difficult customer situations
✅ Available for long-term support
✅ 100% Job Success Score on Upwork
If you need someone dependable to help manage your customer communication and provide a positive customer experience, I’d be happy to discuss your project and become a reliable part of your team.
Let’s connect and get started!
Steps for completing your project
After purchasing the project, send requirements so faisal can start the project.
Delivery time starts when faisal receives requirements from you.
faisal works on your project following the steps below.
Revisions may occur after the delivery date.
Review Requirements
I will review your business information, customer support requirements, SOPs, FAQs, and instructions.
Understand Your Workflow
I will understand your customer support process, communication style, and guidelines.