You will get Gorgias and Zendesk support agent
Top Rated
Project details
Welcome to the customer service for e-commerce
For Gorgias Shopify integration and automation (Please contact me for details before order placing)
Zendesk Certified Lead Agent (2 certificates)
5 years of Gorgias experience.
Can work on Shopify and WooCommerce
1 year of Gorgias experience.
Can work on WooCommerce
SaaS, Digital Products, Apps, Customer service with all technical aspects.
Zendesk | Gorgias | Gmail | Social Media Customer Service and Email Support
Woo commerce, Shopify - Order Fulfillment and Management | Hubspot| Freshdesk,
On Gorgias, I can work in French, German, and Dutch too.
My Skills included:
__Customer Support:
I have wide experience in Customer satisfaction on:
-ZenDesk, Gorgias, freshdesk Gmail, and any Ticket System
-Creating and Processing orders
-Order fulfillment and Refunding cases
-Tracking orders and Closing deals
-Managing returns/exchanges as per policy
-Issuing refunds as per policy
-Winning Chargebacks.
I can work 8 to 10 hours a day and 48 hours in a week
24/7 Easier communication :)
If you need further details, please inbox NOW!
Regards,
Mehran Afzal
For Gorgias Shopify integration and automation (Please contact me for details before order placing)
Zendesk Certified Lead Agent (2 certificates)
5 years of Gorgias experience.
Can work on Shopify and WooCommerce
1 year of Gorgias experience.
Can work on WooCommerce
SaaS, Digital Products, Apps, Customer service with all technical aspects.
Zendesk | Gorgias | Gmail | Social Media Customer Service and Email Support
Woo commerce, Shopify - Order Fulfillment and Management | Hubspot| Freshdesk,
On Gorgias, I can work in French, German, and Dutch too.
My Skills included:
__Customer Support:
I have wide experience in Customer satisfaction on:
-ZenDesk, Gorgias, freshdesk Gmail, and any Ticket System
-Creating and Processing orders
-Order fulfillment and Refunding cases
-Tracking orders and Closing deals
-Managing returns/exchanges as per policy
-Issuing refunds as per policy
-Winning Chargebacks.
I can work 8 to 10 hours a day and 48 hours in a week
24/7 Easier communication :)
If you need further details, please inbox NOW!
Regards,
Mehran Afzal
Project Type
Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$85
|
Standard
$145
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 10 days | 15 days | 25 days |
Number of Revisions | 0 | 0 | 0 |
6 reviews
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OA
Ossama A.
Jun 2, 2026
Customer Service Expert
OA
Ossama A.
May 10, 2023
Need Graphic Designer for IG Posts
Delivered in a timely manner and adjusted the design to my needs based on my revision requests. Great talent and will definitely rehire for more work!!!
JB
Janis B.
Apr 9, 2023
Roll up
BD
Benson D.
Apr 4, 2023
You will get a fantastic flyer design for your business/service.
Excellent experience working with Mr. Mehran to design and maintain our company graphic designs. He had great ideas and helped guide us through the process. Mr. Mehran work was done in a very timely manner and his follow up has been great. You will not be disappointed!
BD
Benson D.
Apr 2, 2023
You will get a fantastic flyer design for your business/service.
Mr. Mehran DID A GREAT JOB & VERY PROFESSIONAL! The work was delivered in less than 24 hours. We like the business card/ flyer designs and he gave us multiple different designs to choose from. We are returning customers and we highly recommend his services to anyway who wants top-notch work either for personal or business use. Thank you so much for always guiding us. Our company is very happy to have you as our company designer.
About Mehran
E-Commerce Customer Support | Shopify, Gorgias | Graphic Designer
100%
Job Success
Sudhanoti, Pakistan - 9:59 am local time
What I handle
Orders, shipping, refunds, subscriptions, fraud checks
Help-desk setup & automation (macros, rules, KBs)
Weekly KPI snapshots: FRT, resolution time, ticket drivers
Tools
Shopify, WooCommerce, Gorgias, Zendesk, Intercom, Freshdesk, Klaviyo, ShipStation, Slack, Notion.
Impact
Raised CSAT to 94 % for a DTC brand (10 k+ tickets)
Cut first-response time 8 h → 45 min with new macros & triage
Built a 40-article FAQ reducing “Where’s my order?” tickets by 27 %
Need reliable 7-day coverage and data-backed process improvements? Invite me to your job and let’s delight your customers together.
Steps for completing your project
After purchasing the project, send requirements so Mehran can start the project.
Delivery time starts when Mehran receives requirements from you.
Mehran works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1
Kindly let me know what type of your business is and what kind of customer service do you need for it?
Further Process
1) I will study clients' business nature. 2) Start working on templates if needed 3) Will check customers queries and respond to them accordingly via email or chat