You will get Gorgias CRM Set up
Project details
You will get a set up of your Gorgias CRM with automations, chat flows, tag and anything that makes your business bring more customers and income. I'm an expert when it comes to setting up your Gorgias with the neccessary tools.
Project Type
Ecommerce Management, Project Management, OtherWhat's included
| Service Tiers |
Starter
$150
|
Standard
$200
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 5 days |
Number of Revisions | 0 | 0 | 0 |
Frequently asked questions
28 reviews
(24)
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This project doesn't have any reviews.
JB
Jennifer B.
Oct 24, 2023
B2B Sales Executive Wanted | 1,800 to 2,600 MO
NB
Nina B.
May 23, 2023
Caregiver Recruiter
AJ has been very helpful with closing deals and proactively looking for solutions on how to close difficult deals with us, he is a rockstar and a true team-player! Sadly, we have to part ways due to a restructuring with the company, it was a very hard decision to make but hopefully we can work other projects in the future! Thank you AJ
OT
Oscar T.
Jun 6, 2022
Spanish Speaking Cold Calling Remote Agent for B2B Leads
AJ is a great professional, always communicating clearly and keen to adjust his work based on our requirements. Really recommended
IK
Igor K.
May 31, 2022
Phone & Email Customer Care Agent
Job completed successfully
YF
Yohan F.
May 16, 2022
Customer service
About Alvaro Javier
Bilingual Customer Success & SaaS Onboarding and Retention Specialist
Barranquilla, Colombia - 1:29 am local time
My name is Alvaro (AJ), and I bring 16+ years of experience in customer service, sales, onboarding, technical support, and client relationship management. I’ve worked with startups, growing businesses, and customer-focused teams handling high-volume communications while maintaining professionalism, empathy, and results-driven performance.
Throughout my career, I’ve supported companies by managing customer onboarding, resolving complex support situations, handling inbound and outbound sales, and building long-term client relationships that improve retention and customer satisfaction.
Areas of Expertise:
• Client Onboarding & Customer Success
• Fintech & SaaS Support
• B2B & B2C Sales
• Customer Retention
• Technical Support (Tier 1)
• Live Chat & Email Support
• CRM Management & Automation
• Administrative Support
• Account Management
Platforms & Tools:
Zendesk, Gorgias, Intercom, Freshdesk, Shopify, HubSpot, RingCentral, AgoraPulse, Oberlo, CRM systems, and other SaaS platforms.
Why Clients Work With Me:
• 16+ years of customer-facing experience
• Fluent English and Spanish communication
• Fast learner with minimal onboarding needed
• Calm, professional, and solution-oriented approach
• Strong sales and retention mindset
• Excellent multitasking and organizational skills
• Reliable remote setup with backup internet and power
I take pride in representing brands professionally, improving customer experiences, and helping businesses grow through strong communication and relationship-building.
If you’re looking for someone reliable, proactive, and experienced in customer support, onboarding, sales, and fintech operations. Let’s connect.
– AJ Bermudez
Steps for completing your project
After purchasing the project, send requirements so Alvaro Javier can start the project.
Delivery time starts when Alvaro Javier receives requirements from you.
Alvaro Javier works on your project following the steps below.
Revisions may occur after the delivery date.
Initial meeting
1st step we have a Google meet to understand which set up you prefer and the needs of your business
Let's get busy
2nd step once the info is provided I set your Gorgias CRM and ask if there is anything else you may want to add.