You will get Gorgias Customer Support Agent
Project details
You will get an experienced E-commerce Customer Service Agent through Gorgias to efficiently manage your emails, streamline workflows, and deliver superior support for your business.
Purpose
BusinessIndustry
Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Lifestyle, Logistics & Supply Chain Management, Photography, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 1 | 2 | 4 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$8
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BA
Bernadeth A.
Jan 16, 2026
Customer Service Agent (Non-voice/WFH/Direct Client)
We ended the contract after determining the engagement was not a good fit. There were issues with adherence to agreed expectations and transparency that made it difficult to continue the working relationship.
About Angelee Kryzl
E-commerce Customer Support | Dispute | Shopify | Gorgias | Re:amaze
Angeles City, Philippines - 3:12 am local time
I love jumping into the mix to handle inboxes, manage orders, and keep social media buzzing. Whether it’s sorting out returns, creating simple graphics, or coordinating tasks across teams, I make sure everything gets done accurately and on time.
What I can help with:
- Customer Support: Answering questions and handling returns/disputes on Gorgias, Zendesk, or Re:amaze.
- Store Management: Keeping Shopify, Etsy, or WooCommerce stores organized and up to date.
- Social & Design: Scheduling posts, making graphics in Canva, and managing TikTok or Meta.
- Admin: Keeping tasks organized in Notion, Slack, or Google Workspace.
- My Toolkit: Shopify, Gorgias, Canva, ChatGPT, Google Workspace, and more!
I’m reliable, quick to learn, and ready to help you focus on growing your business. Let’s chat if you need a hand!
Steps for completing your project
After purchasing the project, send requirements so Angelee Kryzl can start the project.
Delivery time starts when Angelee Kryzl receives requirements from you.
Angelee Kryzl works on your project following the steps below.
Revisions may occur after the delivery date.
Provide access to your CS platforms (Gorgias, Shopify, email, etc.).
Kryzl works on your project following the steps below.
Project Execution I’ll process your customer emails and tickets based on your guidelines, brand tone, and preferred workflow. Clear communication, accurate resolutions, and organized ticket handling are guaranteed.