You will get customer support assistant for your e-commerce store
Project details
Do you have a store? With two years of experience in the customer service industry, I am confident that my skills and experience will make your customers happy. And you can enjoy your free time.
Throughout my career, I have developed excellent communication skills that have enabled me to deliver exceptional customer service. I have a proven track record of managing customer inquiries, resolving issues promptly, and ensuring customer satisfaction. I am comfortable working in a fast-paced environment and have the ability to work well under pressure. I can work with Gorgias, Shopify, Zendesk, Freshdesk etc.
Right now I'm giving only ticket and chat support. Hopefully, I'll give phone support very soon.
I am eager to join your team and contribute to your company's growth and success.
I look forward to discussing this.
Sincerely,
Milon
Throughout my career, I have developed excellent communication skills that have enabled me to deliver exceptional customer service. I have a proven track record of managing customer inquiries, resolving issues promptly, and ensuring customer satisfaction. I am comfortable working in a fast-paced environment and have the ability to work well under pressure. I can work with Gorgias, Shopify, Zendesk, Freshdesk etc.
Right now I'm giving only ticket and chat support. Hopefully, I'll give phone support very soon.
I am eager to join your team and contribute to your company's growth and success.
I look forward to discussing this.
Sincerely,
Milon
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Arts & Design, Beauty & Cosmetics, Ecommerce, Food & Beverage, Lifestyle, Manufacturing & Storage, Retail & Wholesale, Sports & FitnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$25
|
Advanced
$40
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 1 | 3 | 6 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
86 reviews
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This project doesn't have any reviews.
NL
Nikia L.
Mar 19, 2024
You will get crop or resize 50 images
Excellent and fast turnaround definitely would recommend!
EB
Esther B.
Feb 24, 2024
You will get crop or resize 50 images
Milon did a fantastic job on this project, I am very pleased with the results. I will definitely rehire him in the future.
MK
Mindie K.
Jan 13, 2024
You will get crop or resize 50 images
LE
Luca E.
Oct 13, 2023
Product Photos Editor (Fitness/Sports Brand). Long term oppurtunity
TF
Tyler F.
Jul 16, 2023
Loan Application Data Entry
About Milon
Customer Support I Helpdesk I Service Desk I Ticket Support Agent
Dhaka, Bangladesh - 8:19 pm local time
I am well versed with ticketing applications like Freshdesk, Intercom, Zendesk, ZohoDesk, Gorgias, and Shopify, WooCommerce, BigCommerce, etc.
I also have Photoshop And Illustrator skills.
My expertise:
1. Answering customer inquiries via email, or chat
2. Resolving customer complaints and issues
3. Providing product and service information
4. Handling billing and payment inquiries
5. Processing orders and returns
6. Documenting customer interactions and feedback
7. Collaborating with other departments to resolve complex issues
8. Identifying opportunities for improvement in products or processes
9. Keeping up-to-date with product and industry knowledge
10. Meeting performance metrics such as customer satisfaction, response time, and call volume.
I look forward to working with you in providing excellent customer support and anything else you may need help with! I am very excited to work with you so let's talk! :)
Steps for completing your project
After purchasing the project, send requirements so Milon can start the project.
Delivery time starts when Milon receives requirements from you.
Milon works on your project following the steps below.
Revisions may occur after the delivery date.
Give me all of your requerments
Give me all of your requirements or you can show me in a video call.