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Justine isn't taking new orders for this project right now. Here are some similar projects to explore.

You will get Gorgias Setup for Shopify

Justine P.Status: Offline
Justine P. Justine P.
4.8
Preview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Justine, priced and ready to go.
Justine P.Status: Offline
Justine P. Justine P.
4.8
Preview image

Let a pro handle the details

Buy Other Admin & Customer Support services from Justine, priced and ready to go.

Project details

I specialize in optimizing CRM operations for e-commerce stores, with a focus on Shopify. My services include seamless integration of CRM systems with email, social media channels, and various third-party apps to ensure smooth communication and operations. I can create customized macros and automated rules to enhance the customer experience, improving key metrics like first response time and resolution time. Additionally, I can fully manage your CRM operations, overseeing virtual assistants/agents, providing detailed reporting, and handling day-to-day monitoring to ensure optimal performance.
Project Type
Ecommerce Management, Customer Support, Other
What's included
Service Tiers Starter
$50
Standard
$500
Advanced
$1,000
Delivery Time 1 day 7 days 30 days
Number of Revisions
111
4.8
9 reviews
78% Complete
(7)
22% Complete
(2)
1% Complete
(0)
1% Complete
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1% Complete
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Justine P.Status: Offline

About Justine

Justine P.Status: Offline
Gorgias Manager for Shopify | Email Marketing Specialist
94% Job Success
4.8  (9 reviews)
Vienna, Austria - 11:30 pm local time
With extensive experience managing customer service for Shopify stores and various e-commerce platforms, I specialize in optimizing CRM software like Zendesk, Helpdesk, and Gorgias to enhance customer experience and improve key metrics.

- Optimize customer service metrics such as first response time, resolution time, and customer satisfaction across channels, including email, chat, and social media.
- Set up integrations between Shopify and CRM systems, ensuring seamless connectivity across social media, email, live chat, phone support, and third-party logistics apps.

- Fluent in English, French, German, and Spanish, I have translated multiple Shopify stores to cater to diverse markets, ensuring both accuracy and localization.
- Set up and managed affiliate marketing apps like GoAffPro, driving growth through effective referral programs.

- Manage e-commerce operations, including CRM, marketing, logistics, website optimization, and building Shopify stores from scratch. I ensure that every essential aspect, from the store setup to customer service workflows and marketing automation, is optimized for smooth operation and growth.

Steps for completing your project

After purchasing the project, send requirements so Justine can start the project.

Delivery time starts when Justine receives requirements from you.

Justine works on your project following the steps below.

Revisions may occur after the delivery date.

Set up Gorgias with all integrations

Create macros and rules based on audit and your SOP

Review the work, release payment, and leave feedback to Justine.