You will get great customer service because it beats speed every time.
Project details
You will get great customer service that will bring your company to the next level. With over 3 years of experience in customer service, more than 1 year in recruitment, and over 1 year in freelance, I care deeply about helping clients and being the first point of contact who interacts with the customers on behalf of an organization. I can be a great addition to your team and I deliver 100% high-quality work.
Project Type
Data Entry, Virtual Assistance, Customer Support, OtherWhat's included $625
These options are included with the project scope.
$625
- Delivery Time 20 days
- Number of Revisions 4
Frequently asked questions
About Tovi Jay
Executive Virtual Assistant | AR & Billing Specialist | Remote VA
Murcia, Philippines - 4:22 pm local time
Are unpaid invoices affecting your cash flow?
Do you need a reliable Virtual Assistant who understands both finance and client communication?
I help US-based businesses manage Accounts Receivable, billing, collections, and customer support with accuracy and professionalism.
With a degree in Management Accounting and experience working with companies in New York, Virginia, California, and Hong Kong, I bring strong financial understanding combined with excellent client communication skills.
Here’s how I can help you:
✔ Full-cycle Accounts Receivable (invoicing, payment posting, reconciliation)
✔ Collections & follow-ups on aging accounts
✔ Billing support & dispute resolution
✔ Customer service & inbound call handling
✔ Executive & administrative assistance
✔ Recruitment sourcing
✔ CRM and database management
Why clients like working with me:
✓ Detail-oriented and organized
✓ Strong written & spoken English
✓ Experienced with international remote teams
✓ Calm and professional with difficult customers
✓ Reliable and deadline-driven
If you're looking for someone who can protect your revenue, support your clients, and represent your company professionally — let's work together.
Send me a message and let’s discuss how I can help your business grow.
Steps for completing your project
After purchasing the project, send requirements so Tovi Jay can start the project.
Delivery time starts when Tovi Jay receives requirements from you.
Tovi Jay works on your project following the steps below.
Revisions may occur after the delivery date.
Receive customer service training from the client
I need to know what kind of support the client expects me to take on. Furthermore, I want the client to be transparent with his/her expectations from me and the scope of work.
Customer support
Assist existing and new customers of the business.