You will get Healthcare Virtual Assistant | HIPAA-Compliant Practice Support
Project details
What sets me apart:
My Medical Record Technician certification and experience with multiple EMR systems (Epic, Athena, eClinicalWorks, NextGen) give me a strong foundation in medical terminology and healthcare workflows. I'm HIPAA-trained and will sign your Business Associate Agreement (BAA) to ensure all patient information is handled with strict confidentiality. Recognized for top productivity and accuracy in fast-paced environments, I bring over 10 years of customer service experience with empathy, professionalism, and problem-solving skills. As a single mother, I approach every opportunity with dedication, reliability, and genuine commitment. Your success is my success.
My Medical Record Technician certification and experience with multiple EMR systems (Epic, Athena, eClinicalWorks, NextGen) give me a strong foundation in medical terminology and healthcare workflows. I'm HIPAA-trained and will sign your Business Associate Agreement (BAA) to ensure all patient information is handled with strict confidentiality. Recognized for top productivity and accuracy in fast-paced environments, I bring over 10 years of customer service experience with empathy, professionalism, and problem-solving skills. As a single mother, I approach every opportunity with dedication, reliability, and genuine commitment. Your success is my success.
Project Type
Data Entry, Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$200
|
Standard
$440
|
Advanced
$950
|
|---|---|---|---|
| Delivery Time | 7 days | 14 days | 30 days |
Number of Revisions | 0 | 0 | 0 |
Optional add-ons
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Fast Delivery
+$60 - $295Frequently asked questions
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MS
Matador S.
Dec 15, 2025
Website Testing - Arizona, New Mexico, Nevada, California, and Utah
Working with Nikki was a great experience. They were attentive, adaptable, and provided precisely what I was looking for.
About Nikki
Versatile Remote Admin Relief (Medical Specialty)
Phoenix, United States - 6:35 pm local time
Medical Records & Clinical Operations
• Medical Records Abstraction & Clinical Documentation Review
• HIPAA Compliant with strong privacy protocols
• EMR/EHR Systems: Epic, Athena, eClinicalWorks, NextGen, CareCloud, Practice Fusion, Office Ally, ETC.
• Medical Terminology, Anatomy & Physiology educated
• Quality Assurance & Performance Improvement Support
Data & Administrative Excellence
• High-Volume Data Entry (80–100 WPM, exceptional accuracy)
• Database Management & Data Integrity
• Process Optimization & Workflow Improvement
• Project Coordination & Timeline Management
Business Operations
• Small Business Management & Operations
• E-Commerce Start-up & Management
• Customer Service & Client Relations
• Multi-platform proficiency (Microsoft Office, Google Workspace, various CRMs)
Key Strengths
• Self-directed with minimal supervision required
• Rapid learner of new systems and platforms
• Creative problem solver
• No one takes better care of your clients/customers/patients (unparalleled customer service)
Certifications / Qualifications
• Fingerprint Clearance through 2029
• Medical Record Technician (MRT) 2024
• Advanced Cardiac Life Support (ACLS) 2024
• Certified Electrocardiogram Technician (CET) 2024
• Basic Life Support (BLS) 2023
Steps for completing your project
After purchasing the project, send requirements so Nikki can start the project.
Delivery time starts when Nikki receives requirements from you.
Nikki works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Setup & Onboarding
Review all access credentials, protocols, and BAA. Set up secure access to your systems. Schedule a brief call to clarify expectations and answer any questions.
System Familiarization & Testing
Learn your specific scheduling system, test email/phone access, and review any patient communication guidelines to ensure I'm prepared to represent your practice professionally.