You will get High-Conversion Live Chat Support & Instant Order Assistance
Project details
Stop letting your customers bounce. Turn every chat into a loyal buyer instantly.
In e-commerce, a 5-minute delay is a lost sale. You’ve worked hard to drive traffic to your Shopify store; don’t let a lack of real-time support ruin your conversion rate. I am a Live Chat & Shopify Specialist with a proven 98% CSAT score, and I am here to provide the lightning-fast, high-quality engagement your brand deserves.
Why I am the right partner for your store:
Instant Engagement: I don't just "reply." I monitor your chat in real-time with a target response time of under 60 seconds, drastically reducing cart abandonment.
Sales-Driven Support: I am a proactive closer. I guide customers toward the right products, handle sizing questions, and offer promotions to turn "just looking" visitors into repeat buyers.
Technical Mastery: I am highly proficient in Shopify Inbox, Zendesk, and Gorgias. I handle order tracking, address changes, and inventory checks directly in your admin.
Flawless Brand Voice: Whether your tone is high-end luxury or friendly and casual, I mirror it perfectly.
Ready to reach "Inbox Zero" and boost your daily sales? Select a tier, and let’s go live today.
In e-commerce, a 5-minute delay is a lost sale. You’ve worked hard to drive traffic to your Shopify store; don’t let a lack of real-time support ruin your conversion rate. I am a Live Chat & Shopify Specialist with a proven 98% CSAT score, and I am here to provide the lightning-fast, high-quality engagement your brand deserves.
Why I am the right partner for your store:
Instant Engagement: I don't just "reply." I monitor your chat in real-time with a target response time of under 60 seconds, drastically reducing cart abandonment.
Sales-Driven Support: I am a proactive closer. I guide customers toward the right products, handle sizing questions, and offer promotions to turn "just looking" visitors into repeat buyers.
Technical Mastery: I am highly proficient in Shopify Inbox, Zendesk, and Gorgias. I handle order tracking, address changes, and inventory checks directly in your admin.
Flawless Brand Voice: Whether your tone is high-end luxury or friendly and casual, I mirror it perfectly.
Ready to reach "Inbox Zero" and boost your daily sales? Select a tier, and let’s go live today.
Industry
Business, Consumer Goods, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Environmental, Health & Wellness, Hospitality & Tourism, Logistics & Supply Chain Management, Manufacturing, Media & Entertainment, Nonprofit, Real Estate, Retail & Wholesale, Society & Culture, Technology & Internet, Transportation & AutomotivePlatform
Shopify, Shopware, OtherLanguage
EnglishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$300
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 3 days | 3 days | 3 days |
Management Duration (Days) | 1 | 7 | 30 |
Inventory Management | - | - | |
Order Management | - | ||
Customer Assistance | |||
Payment Processing | - | ||
Product Offers & Promotions | - | - | |
Reporting |
Frequently asked questions
2 reviews
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BF
Blake F.
Feb 3, 2026
Full Time Customer Service Specialist, Shopify + Gorgias Email Support for Holiday
RW
Rory W.
Jul 1, 2025
Recruiting Assistant
It was great working with Temi, she was very helpful.
About Temitope
Customer Support Manager | Executive & E-commerce Operation Specialist
45%
Job Success
Lagos, Nigeria - 7:14 pm local time
I am a Customer Support Manager and Executive & E-commerce Operations Specialist with 7+ years of global remote experience. I step in as an expert partner to take complete ownership of your daily business operations, manage support pipelines, protect your brand reputation, and build seamless systems that keep your customers loyal and your business running efficiently.
Core Solutions I Deliver:
Complete Shopify & E-commerce Operations: I take total control of your backend store management, product listings, order fulfillment flows, and customer data accuracy with zero hand-holding required.
Customer Support, Retention & Brand Reputation: I manage and respond to customer feedback across Trustpilot, Google Reviews, and the Better Business Bureau (BBB) to protect your brand image, turn negative experiences into positive outcomes, and build high customer trust. Using Gorgias and Zendesk, I handle high-volume and escalation-heavy support effortlessly.
Team Leadership & Workflow Coordination: As a proven Team Lead and coordinator, I organize daily tasks, manage team performance, keep remote team members accountable, and ensure your internal operations move forward without friction.
Social Media & Community Management: I actively manage Meta Business Suite (Facebook & Instagram DMs, comments, and posts) to deliver fast, professional, and conversion-focused responses to your audience.
Streamlined CRM & Back-End Administration: I build and maintain clean databases, tracking systems, and CRM pipelines across HubSpot, Salesforce, Zoho, ClickUp, Asana, Trello, and Notion so nothing ever slips through the cracks.
Tools & Platforms Mastered:
Shopify, Gorgias, Zendesk, GoHighLevel, Trustpilot, Google Reviews, BBB, HubSpot, Salesforce, Zoho CRM, ClickUp, Asana, Trello, Notion, Slack, Meta Business Suite, and more.
What You Can Expect When Working With Me:
Autonomous Execution: I identify operational gaps and execute solutions independently so you can focus entirely on high-level growth.
Polished Communication: Clear, professional correspondence across email, live chat, review channels, and communication tools.
Absolute Attention to Detail: Precision in backend documentation, data entry, and daily tracking.
Total Confidentiality: Strict protection of your company data, client privacy, and internal workflows.
Let’s connect to discuss how my expertise can streamline your operations, elevate your customer experience, and support your ongoing business growth.
Steps for completing your project
After purchasing the project, send requirements so Temitope can start the project.
Delivery time starts when Temitope receives requirements from you.
Temitope works on your project following the steps below.
Revisions may occur after the delivery date.
System Sync & Brand Immersion
I’ll dive into your Shopify admin and chat history to master your brand’s "personality." Whether you are high-energy or strictly professional, I ensure my instant replies feel like they’re coming directly from your core team, not an outsider.
Real-Time Engagement & Sales Support
I’ll manage your incoming chats with a target response time of under 60 seconds. Beyond just tracking orders, I proactively guide customers toward the right products to help you reduce cart abandonment and increase your daily sales.