You will get High-Conversion Live Chat Support & Instant Order Assistance
Project details
Stop letting your customers bounce. Turn every chat into a loyal buyer instantly.
In e-commerce, a 5-minute delay is a lost sale. You’ve worked hard to drive traffic to your Shopify store; don’t let a lack of real-time support ruin your conversion rate. I am a Live Chat & Shopify Specialist with a proven 98% CSAT score, and I am here to provide the lightning-fast, high-quality engagement your brand deserves.
Why I am the right partner for your store:
Instant Engagement: I don't just "reply." I monitor your chat in real-time with a target response time of under 60 seconds, drastically reducing cart abandonment.
Sales-Driven Support: I am a proactive closer. I guide customers toward the right products, handle sizing questions, and offer promotions to turn "just looking" visitors into repeat buyers.
Technical Mastery: I am highly proficient in Shopify Inbox, Zendesk, and Gorgias. I handle order tracking, address changes, and inventory checks directly in your admin.
Flawless Brand Voice: Whether your tone is high-end luxury or friendly and casual, I mirror it perfectly.
Ready to reach "Inbox Zero" and boost your daily sales? Select a tier, and let’s go live today.
In e-commerce, a 5-minute delay is a lost sale. You’ve worked hard to drive traffic to your Shopify store; don’t let a lack of real-time support ruin your conversion rate. I am a Live Chat & Shopify Specialist with a proven 98% CSAT score, and I am here to provide the lightning-fast, high-quality engagement your brand deserves.
Why I am the right partner for your store:
Instant Engagement: I don't just "reply." I monitor your chat in real-time with a target response time of under 60 seconds, drastically reducing cart abandonment.
Sales-Driven Support: I am a proactive closer. I guide customers toward the right products, handle sizing questions, and offer promotions to turn "just looking" visitors into repeat buyers.
Technical Mastery: I am highly proficient in Shopify Inbox, Zendesk, and Gorgias. I handle order tracking, address changes, and inventory checks directly in your admin.
Flawless Brand Voice: Whether your tone is high-end luxury or friendly and casual, I mirror it perfectly.
Ready to reach "Inbox Zero" and boost your daily sales? Select a tier, and let’s go live today.
Industry
Business, Consumer Goods, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Environmental, Health & Wellness, Hospitality & Tourism, Logistics & Supply Chain Management, Manufacturing, Media & Entertainment, Nonprofit, Real Estate, Retail & Wholesale, Society & Culture, Technology & Internet, Transportation & AutomotivePlatform
Shopify, Shopware, OtherLanguage
EnglishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$300
|
Advanced
$500
|
|---|---|---|---|
| Delivery Time | 3 days | 3 days | 3 days |
Management Duration (Days) | 1 | 7 | 30 |
Inventory Management | - | - | |
Order Management | - | ||
Customer Assistance | |||
Payment Processing | - | ||
Product Offers & Promotions | - | - | |
Reporting |
Frequently asked questions
2 reviews
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BF
Blake F.
Feb 3, 2026
Full Time Customer Service Specialist, Shopify + Gorgias Email Support for Holiday
RW
Rory W.
Jul 1, 2025
Recruiting Assistant
It was great working with Temi, she was very helpful.
About Elebute
Executive VA | Operations, Client Relations & Support Specialist
45%
Job Success
Lagos, Nigeria - 10:06 am local time
I am an Executive Assistant and Operations Specialist with 7+ years of remote experience supporting founders, executives, agencies, and growing businesses globally from every part of the world. I step in to bring structure, clarity, and consistency behind the scenes, providing reliable support so your daily backend operations run smoothly with minimal supervision. I operate seamlessly across international time zones and am also open to considering onsite opportunities depending on the scope of the role.
Areas of Expertise:
✓ Inbox & Ticket Backlog Management: I independently dive into overwhelmed corporate queues, disorganized business inboxes, or customer support ticket pipelines, rapidly clearing them out and setting up clean systems so no message is missed.
✓ Customer Support & Retention: Deeply experienced in managing client relations, clearing complex ticket escalations, and turning high-pressure customer situations into positive outcomes to safeguard your brand's reputation.
✓ Shopify & E-commerce Operations: Experienced in handling backend online store operations, managing product listings, updating customer data, and ensuring seamless order fulfillment flows.
✓ Team Coordination & Client Onboarding: I keep daily workflows moving by organizing team tasks, ensuring project accountability, and managing the onboarding process for new clients or team members.
✓ Social Media Inbox Management: Managing Meta Business Suite (Facebook & Instagram DMs, posts, and comments) to ensure your followers receive fast, professional, and engaging responses.
✓ Data Entry & Database Management: Keeping your backend data, CRM pipelines, and internal tracking perfectly organized and secure.
Tools & Platforms Mastered:
Shopify, Zendesk, Gorgias, HubSpot, Salesforce, Zoho CRM, ClickUp, Asana, Trello, Notion, Slack, Meta Business Suite, and more.
What You Can Expect:
Dependable Support: I manage my responsibilities efficiently, requiring minimal supervision or hand-holding.
Professional Communication: Clear, polished communication across email, live chat, and phone channels.
Strong Attention to Detail: Ensuring backend documentation and data entry are accurate.
Absolute Confidentiality: Protecting your internal business data and client information.
If you're looking for a reliable partner to support your operations, customer relations, and administrative processes, let's connect. I'd love to learn more about your business and discuss how I can help you save time, improve efficiency, and stay focused on growth.
Steps for completing your project
After purchasing the project, send requirements so Elebute can start the project.
Delivery time starts when Elebute receives requirements from you.
Elebute works on your project following the steps below.
Revisions may occur after the delivery date.
System Sync & Brand Immersion
I’ll dive into your Shopify admin and chat history to master your brand’s "personality." Whether you are high-energy or strictly professional, I ensure my instant replies feel like they’re coming directly from your core team, not an outsider.
Real-Time Engagement & Sales Support
I’ll manage your incoming chats with a target response time of under 60 seconds. Beyond just tracking orders, I proactively guide customers toward the right products to help you reduce cart abandonment and increase your daily sales.