You will get Virtual Assistant High-Quality work at a competitive price.
Top Rated
Top Rated
Project details
As a highly skilled virtual assistant, I offer top-notch services that stand out from the crowd. My project offers competitive pay rates, ensuring that clients receive exceptional value for their investment. What sets me apart is my attention to detail, ability to work efficiently, and commitment to delivering high-quality results. With my expertise, clients can trust that their tasks are being handled by a professional who will exceed their expectations.
Purpose
BusinessIndustry
Animals & Pets, Beauty & Cosmetics, Data Analytics, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Lifestyle, Marketing & Advertising, Media & Entertainment, Nonprofit, Real Estate, Retail & Wholesale, Telecommunications, Wellness, Writing & PublishingLanguage
GermanWhat's included
| Service Tiers |
Starter
$14
|
Standard
$16.67
|
Advanced
$20
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Frequently asked questions
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NG
Natallia G.
Mar 9, 2026
Experienced E-commerce Customer Support Agent (German Support Experience Required)
SK
Samuel K.
Sep 22, 2025
Experienced Virtual Assistant for Excel and customer support tasks
Bassant is efficient, communicative, responsive, smart, and easy to work with. She understands tasks quickly and delivers when she says she will. Highly recommended.
TM
Tim M.
Apr 10, 2025
Call Center Agent for Gyms
SB
Shravan B.
Feb 12, 2025
German-speaking Cold Caller Needed
About Bassant
Customer Support Specialist | Email & Live Chat (German - English)
100%
Job Success
Giza, Egypt - 3:56 am local time
*Please check my Portfolio below for examples of my work*
Virtual Assistant
Customer/Technical Support (for Consumers & Business)
Quality Evaluator
Hello, my name is Bassant Khafagy. I'm Trilingual and proud to say that I consider both Arabic and German my native languages. Born and raised in a bilingual environment, I have been surrounded by these languages since I was a baby, with 8 years Living in Germany
As a result, I am proficient in all aspects of both languages - speaking, reading, and writing. this of course goes for English as well as I'm very fluent in it
Working as a Microsoft engineer and using all their tools, I have all the necessary skills for all types of administrative work.
With several years of experience as a freelancer, I'm specialised in virtual assistance and customer support.
I have had the opportunity to work with several clients and startups, holding various positions as a Virtual Assistant, E-commerce Assistant, Data Entry Operator, one of which I could mention is Reza Curls Hair Studios in Berlin.
I have also worked in large companies as a Customer Service Agent, such as Vodafone UK Billing Department, and after 3 months was awarded Best Employee of the Month for my numbers.
I have also worked in Microsoft Office 365 Germany as a Technical Engineer and was promoted to Quality Evaluator within 2 years.
I have also worked as a telemarketing agent in CircledIn for some time.
I've also worked in a German real estate company (Immobilien-Lernen) as a sales associate/lead generator and virtual assistant.
Do not hesitate to contact me anytime
I deliver high-quality work at a competitive price, ensuring exceptional value for my clients.
*Experienced in working with:
- Microsoft Excel
- Scheduling
- data entry
- Research
- Cold calling
- Some Basic Knowledge in Canva
- Content Writing
- Translation
- Multilingual skills
- Soft skills training
- Coaching techniques
- Effective communication
*Systems I Worked with
- Rave
- Microsoft Dynamics
- ClickUp
- FreshWorks
- FreshSales
- Airtable
- Dialfire
- AirCall
- Sipgate
- Asana
- Gorgias (Certified)
- Shopify
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Virtuelle Assistentin
Kunden/Technische Unterstützung (für Consumers & Business)
Qualitätsbewerter
Hallo, mein Name ist Bassant Khafagy. Ich bin dreisprachig und kann mit Stolz sagen, dass ich sowohl Arabisch als auch Deutsch als meine Muttersprachen betrachte. Geboren und aufgewachsen in einem zweisprachigen Umfeld, bin ich von diesen Sprachen umgeben, seit ich ein Baby war, und lebte 8 Jahre in Deutschland.
Infolgedessen besitze ich gute Kenntnisse in allen Aspekten beider Sprachen - Sprechen, Lesen und Schreiben. Das gilt natürlich auch für Englisch, das ich sehr gut beherrsche.
Da ich als Microsoft-Ingenieurin arbeite und alle Microsoft-Tools benutze, verfüge ich über alle erforderlichen Fähigkeiten für alle Arten von Verwaltungsarbeiten.
Mit mehreren Jahren Erfahrung als Freelancer bin ich auf virtuelle Assistenz und Kundensupport spezialisiert.
Ich hatte die Gelegenheit, mit mehreren Kunden und Start-ups zu arbeiten, wobei ich verschiedene Positionen als virtuelle Assistentin, E-Commerce-Assistentin und Dateneingabeoperatorin innehatte. Als Beispiel kann ich Reza Curls Hair Studios in Berlin nennen.
Ich habe auch in großen Unternehmen als Kundenbetreuerin gearbeitet, wie z.B. in der Rechnungsabteilung von Vodafone UK, und wurde nach 3 Monaten als beste Mitarbeiterin des Monats für meine Zahlen Promoted.
Ich habe auch bei Microsoft Office 365 Deutschland als Technical Engineer gearbeitet und wurde innerhalb von 2 Jahren zum Quality Evaluator befördert.
Ich habe auch eine Zeit lang als Telemarketing-Agent bei CircledIn gearbeitet.
Ich habe auch in einem deutschen Immobilienunternehmen (Immobilien-Lernen) als Vertriebsmitarbeiter/Leadgenerator und virtueller Assistent gearbeitet.
Zögern Sie nicht, mich zu kontaktieren.
Ich biete Qualitätsarbeit zu einem vernünftigen Preis und einwandfreie Ergebnisse.
*Erfahren im Umgang mit:
- Microsoft Excel
- Terminplanung
- Dateneingabe
- Recherchieren
- Kaltakquise
- Einige Grundkenntnisse in Canva
- Content Writing
- Übersetzung
- Mehrsprachige Fertigkeiten
- Training von Soft Skills
- Coaching-Techniken
- Effektive Kommunikation
*Systeme, mit denen ich gearbeitet habe
- Rave
- Microsoft Dynamics
- ClickUp
- FreshWorks
- FreshSales
- Airtable
- Dialfire
- AirCall
- Sipgate
- Asana
- Gorgias (Certified)
- Shopify
Steps for completing your project
After purchasing the project, send requirements so Bassant can start the project.
Delivery time starts when Bassant receives requirements from you.
Bassant works on your project following the steps below.
Revisions may occur after the delivery date.
Get the requirements from the Client and Start working