You will get High-Value Claim Assistance for Airbnb, Booking.com & VRBO Hosts

Adiel Lira L.Status: Offline
Adiel Lira L.

Let a pro handle the details

Buy Customer Support services from Adiel Lira, priced and ready to go.
Adiel Lira L.Status: Offline
Adiel Lira L.

Let a pro handle the details

Buy Customer Support services from Adiel Lira, priced and ready to go.

Project details

If you’re dealing with guest damages, every day matters. Delayed claims, missing evidence, or wrong submission can cost you money—and often leads to claim rejection.

I provide fast, professional, and reliable claim assistance for Airbnb, Booking.com, and VRBO hosts. I will review your incident, gather all necessary evidence, create a clear damage report, and submit the claim on your behalf. I will also manage follow-ups and appeals until the issue is resolved.

You don’t have to handle this alone. Let me take care of the entire claim process so you can get reimbursed faster and focus on growing your rental business. Your property deserves protection—and I’m here to deliver it.
What's included
Service Tiers Starter
$50
Standard
$100
Advanced
$150
Delivery Time 3 days 5 days 7 days
Number of Hours of Work
357
Scriptwriting
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-
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Summary Report
Social Media Replies
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-
Email Support
Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$10

Frequently asked questions

Adiel Lira L.Status: Offline

About Adiel Lira

Adiel Lira L.Status: Offline
Vacation Rental Manager | Guest Experience & STR Operations | Customer
Cainta, Philippines - 12:41 am local time
Hi, I’m Adiel Lira — a Customer Support and Property Management Specialist with over 13 years of experience supporting US-based companies, including 3+ years managing Vacation Rentals and Short-Term Rentals.

I specialize in delivering reliable, high-quality remote support for property managers, hosts, and growing businesses. My background includes guest communication, reservation management, back-office operations, and handling day-to-day tasks that keep properties running smoothly and guests satisfied.

I’ve worked extensively with Airbnb, VRBO, Booking-com, and multiple channel managers, ensuring accurate listings, timely responses, coordinated cleanings and maintenance, and consistent five-star guest experiences. I also bring experience in lead generation, appointment setting, and cold calling, making me a versatile support partner for operations and growth.

What I Can Help You With:

-Virtual Assistance & Administrative Support
-Customer Support (Email, Phone, Live Chat)
-Property Management & Vacation Rental Operations
-Guest Communication & Reservation Management
-Calendar & Inbox Management
-Social Media Support & Content Assistance
-Bookkeeping & Data Entry
-Lead Generation, Cold Calling & Appointment Setting

Tools & Platforms:
-Channel Managers: Hostaway, Guesty, Breezeway, OwnerRez, Hostfully, RentalsUnited, Hospitable, IGMS
-OTAs: Airbnb, VRBO, Booking-com, HomeAway, Hopper
-CRM & Support: Zendesk, Salesforce
-Productivity: Google Workspace, Microsoft Office
-Project Management: Monday-com, Asana, Trello
-Pricing & Reviews: PriceLabs, RankBreeze, AirReview
-Property Software: Buildium, AppFolio, RealPage
-Design & Social: Canva, Photoshop, Illustrator

Why Clients Work With Me:

-Strong English communication skills (written & verbal)
-Highly organized and detail-oriented
-Proactive, reliable, and easy to work with
-Fast learner who adapts quickly to new systems and workflows

I’m focused on building long-term, efficient working relationships and helping clients save time, reduce stress, and scale their operations with confidence.

Let’s work together to support your business and deliver results.

Steps for completing your project

After purchasing the project, send requirements so Adiel Lira can start the project.

Delivery time starts when Adiel Lira receives requirements from you.

Adiel Lira works on your project following the steps below.

Revisions may occur after the delivery date.

High-Value Claim Assistance for Airbnb, Booking.com & VRBO Hosts

Recover guest-related damages without the stress. I handle damage claims end-to-end—from documentation to follow-ups—so you can focus on running your short-term rental.

Review the work, release payment, and leave feedback to Adiel Lira.