You will get Highly Responsive Customer Support, Live Chat & Email Support Agent
Top Rated

Top Rated

Project details
Are you looking for a dedicated, highly responsive customer support agent to handle your business's live chat, phone calls, and email inquiries? Look no further!
With 9+ years of experience in providing top-notch customer service, I am here to help you deliver exceptional support that enhances customer satisfaction and boosts your brand's reputation.
Here is how I can help you
♦ Prompt and detailed responses to ensure smooth communication and build customer trust.
♦ Customer crisis management.
♦ Help you gain customer loyalty to your brand, which will eventually increase your revenue.
♦ My Responsiveness will be super high in all the customer's queries.
♦ Flexible working hours to suit your business needs.
Here are some of the tools that I use to provide highly responsive customer support:
♣ Gorgias
♣ Live chat
♣ Zendesk
♣ Freshdesk
♣ Slack
♣ Trello
♣ G-suite
♣ Social media platforms
♣ VoIP/ Google voice
Why me?
♠ My Response Time is Super Fast!
♠ Customer Satisfaction is my priority
♠ All tickets/complaints will be solved within 24 hours!
♠ 24/7 Support
What are you waiting for? Contact me today and start serving your customers more efficiently!
Thank you!!
With 9+ years of experience in providing top-notch customer service, I am here to help you deliver exceptional support that enhances customer satisfaction and boosts your brand's reputation.
Here is how I can help you
♦ Prompt and detailed responses to ensure smooth communication and build customer trust.
♦ Customer crisis management.
♦ Help you gain customer loyalty to your brand, which will eventually increase your revenue.
♦ My Responsiveness will be super high in all the customer's queries.
♦ Flexible working hours to suit your business needs.
Here are some of the tools that I use to provide highly responsive customer support:
♣ Gorgias
♣ Live chat
♣ Zendesk
♣ Freshdesk
♣ Slack
♣ Trello
♣ G-suite
♣ Social media platforms
♣ VoIP/ Google voice
Why me?
♠ My Response Time is Super Fast!
♠ Customer Satisfaction is my priority
♠ All tickets/complaints will be solved within 24 hours!
♠ 24/7 Support
What are you waiting for? Contact me today and start serving your customers more efficiently!
Thank you!!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$125
|
Advanced
$175
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 7 days |
Number of Hours of Work | 8 | 40 | 60 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | |||
Email Support | - | ||
Live Chat Support |
Frequently asked questions
20 reviews
(19)
(1)
(0)
(0)
(0)
This project doesn't have any reviews.
JK
Jak K.
Aug 17, 2025
Virtual Assistant for E-Commerce Product Listing and Product Content Enhancement
"Excellent experience! Delivered high-quality product listings and enhanced content with great attention to detail. Very reliable, efficient, and easy to work with. Highly recommend!"
JK
Jak K.
Mar 7, 2025
Virtual Assistant for E-Commerce Product Listing and Product Content Enhancement
The best helper—always available and incredibly quick.
JK
Jak K.
Feb 7, 2025
Listing a Juicer item on Amazon, Home Depot, Wayfair, Lowes, Overstock, & Groupon (DP-J-JUCIER)
His communication was top-notch, he met all deadlines, and his skills were reasonably strong.
JK
Jak K.
Feb 7, 2025
Virtual Assistant for Administrative Tasks - Collecting and Organizing Large Amount of Data from the Web
Shakil did an outstanding job on our project, "Virtual Assistant for Administrative Tasks – Collecting and Organizing Large Amounts of Data from the Web." He was highly efficient, detail-oriented, and delivered accurate results ahead of schedule. I highly recommend Shakil for anyone looking for a reliable and skilled virtual assistant!
JK
Jak K.
Jan 28, 2025
Administrative Support on filling Up some Product Template
I just wanted to take a moment to sincerely thank you for your incredible support. Your hard work and dedication made a significant difference, and I truly appreciate everything you did to help me. Your efforts did not go unnoticed, and I am grateful to have had your assistance. Thank you once again!
About Mohammed Shakil
Executive Virtual Assistant | Customer Support | E-Com Product Listing
100%
Job Success
Dhaka, Bangladesh - 5:23 pm local time
⭐🥇 Are you in need of a proficient and dependable expert virtual assistant to enhance your online business? Look no further! I am your go-to for all sorts of eCommerce, administrative, and customer support-related tasks.
⭐🥇 Thank you for taking the time to visit my profile. With over 12 years of experience as a professional virtual assistant, I specialize in E-Commerce business management, administrative support, and customer support. Whether it's product listing, uploading, or enhancing on platforms like Amazon (Vendor & Seller Central), eBay, Wayfair, Home Depot, Overstock, Shopify, and more, I’m here to help your business thrive.
My Areas of Expertise Include:
🌟✅ E-Commerce Support: Amazon, eBay, Walmart, Home Depot, Wayfair, Best Buy, Target, Kmart, Sears, Shopify, Zulily, Houzz, Magento, and more.
🌟✅ Administrative Support: Email handling, data entry, document management, Google Sheets/Excel, Google Calendar, Scheduling, Experienced with Asana or Notion for project tracking, Familiar with Make and Zapier
🌟✅ Customer Service: Delivering exceptional support to build strong client relationships.
🌟✅ Logistic and Shipping Management (FedEx, UPS, DHL, TNT Collections, Claim Knowledge, Missing and Delayed Item Tracking)
🌟✅Sales Management & Online Marketing: Strategic planning to boost your brand’s visibility and revenue.
🌟✅ Digital Marketing: Facebook marketing, email campaigns with Mailchimp, and internet research.
⭐🥇 I take great pride in my work and am committed to providing 100% accuracy, efficiency, and dedication to every project. I value deadlines and understand the importance of delivering quality results within the shortest time possible. My goal is to ensure that every client is completely satisfied, and I always strive to exceed expectations.
Why Choose Me?
🌟✅ A hard worker who is honest, detail-oriented, and passionate about delivering high-quality work.
🌟✅ A proven track record of helping businesses scale with expert E-Commerce and administrative support.
🌟✅ Ready to take on new challenges and collaborate for mutual success.
⭐🥇 Let’s work together to elevate your business and achieve outstanding results. I look forward to building lasting relationships with my future clients!
Steps for completing your project
After purchasing the project, send requirements so Mohammed Shakil can start the project.
Delivery time starts when Mohammed Shakil receives requirements from you.
Mohammed Shakil works on your project following the steps below.
Revisions may occur after the delivery date.
Getting all the information
In this step, I will gather information's such as what kinds of CRM management tools I will be using to provide the customer support
Starting the Customer Support
After getting all the information and access to the CRM tools I will start providing customer support