You will get HIPAA-compliant MVA Support | Scheduling, & Admin for Healthcare Practices
Project details
The most successful healthcare practices don't run on the provider's time alone; they run on systems, support, and the right people behind the scenes.
I am Jedidah, a Medical Virtual Assistant and Medical Receptionist with a strong foundation in healthcare administration and hands-on experience supporting doctors, dentists, and clinical practices remotely.
I help busy practices stay organized and efficient from patient scheduling and insurance verification to EHR/EMR management, medical documentation, and daily administrative coordination.
Every task is handled with accuracy, professionalism, and strict HIPAA-compliant confidentiality so your patients always feel safe and your practice stays protected.
My goal is simple: save you time, reduce administrative stress, and free you to focus entirely on delivering exceptional patient care.
I am Jedidah, a Medical Virtual Assistant and Medical Receptionist with a strong foundation in healthcare administration and hands-on experience supporting doctors, dentists, and clinical practices remotely.
I help busy practices stay organized and efficient from patient scheduling and insurance verification to EHR/EMR management, medical documentation, and daily administrative coordination.
Every task is handled with accuracy, professionalism, and strict HIPAA-compliant confidentiality so your patients always feel safe and your practice stays protected.
My goal is simple: save you time, reduce administrative stress, and free you to focus entirely on delivering exceptional patient care.
Purpose
PersonalIndustry
Medical & Pharmaceutical, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$7
|
Standard
$20
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 7 days |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$30 - $70Frequently asked questions
About Jedidah
HIPAA-Compliant Medical VA | Patient Care Coordinator | Admin Support
Nairobi, Kenya - 3:59 am local time
𝒀𝒐𝒖 𝒏𝒆𝒆𝒅 𝒂 𝒅𝒆𝒅𝒊𝒄𝒂𝒕𝒆𝒅 𝑴𝒆𝒅𝒊𝒄𝒂𝒍 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕, 𝒂𝒏𝒅 𝒕𝒉𝒂𝒕’𝒔 𝒆𝒙𝒂𝒄𝒕𝒍𝒚 𝒘𝒉𝒂𝒕 𝑰 𝒅𝒐.
Hello, I'm Jedidah , a Medical Virtual Assistant specializing in remote healthcare administration, patient scheduling, data entry, and administrative support for busy medical and dental practices from small clinics to multi-provider offices.
𝐖𝐡𝐚𝐭 𝐈 𝐃𝐞𝐥𝐢𝐯𝐞𝐫
✓ 𝐏𝐚𝐭𝐢𝐞𝐧𝐭 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 - Appointment booking, rescheduling, reminders, confirmations, and calendar coordination.
✓ 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 & 𝐄𝐇𝐑/𝐄𝐌𝐑 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 - Accurate chart updates, record organization, and clean documentation.
✓ 𝐄𝐦𝐚𝐢𝐥 & 𝐈𝐧𝐛𝐨𝐱 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭- Organized, timely, and secure patient messaging and responses.
✓ 𝐏𝐡𝐨𝐧𝐞 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 - Professional inbound and outbound patient calls, follow-ups, and inquiries.
✓ 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 - Daily task coordination, workflow organization, and clinic operations support.
✓ 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐕𝐞𝐫𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐏𝐫𝐢𝐨𝐫 𝐀𝐮𝐭𝐡𝐨𝐫𝐢𝐳𝐚𝐭𝐢𝐨𝐧 - Accurate verification and preauthorization handling to keep your billing on track.
✓ 𝐇𝐈𝐏𝐀𝐀-𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐭 𝐃𝐚𝐭𝐚 𝐇𝐚𝐧𝐝𝐥𝐢𝐧𝐠 - Confidential, compliant management of all sensitive patient information.
𝐑𝐞𝐬𝐮𝐥𝐭𝐬 & 𝐈𝐦𝐩𝐚𝐜𝐭
✓ Reduced scheduling errors and missed follow-ups through structured patient scheduling workflows and daily task tracking
✓ Improved customer service response times through organized email communication and patient messaging
✓ Maintained accurate EHR / EMR data entry supporting clean records and efficient documentation
✓ Supported consistent administrative support and coordination across daily clinic operations
𝐌𝐲 𝐓𝐨𝐨𝐥𝐤𝐢𝐭
𝐄𝐇𝐑 & 𝐓𝐞𝐥𝐞𝐡𝐞𝐚𝐥𝐭𝐡 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬: Epic, Athenahealth, Kareo, DrChrono, Dentrix Ascend, SimplePractice, TherapyNotes, Practice Fusion, Doximity, Zoom for Healthcare, RingCentral, CoverMyMeds, Availity,eClinical Works, Spruce
𝐀𝐝𝐦𝐢𝐧 & 𝐂𝐑𝐌 𝐓𝐨𝐨𝐥𝐬: Google Workspace, Microsoft Office, Asana, Notion, ClickUp, HubSpot, Zapier, Slack, Calendly, Monday, GoHighLevel.
𝐌𝐲 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬
✓ Strong background in healthcare administration and medical office administration
✓ Clear, empathetic customer service and professional phone communication
✓ Highly organized, detail-oriented, and reliable in fast-paced healthcare environments
✓ Comfortable working with EHR / EMR systems, medical terminology, and healthcare workflows
✓ Committed to accuracy, confidentiality, and long-term collaboration
Accuracy, organization, and compassion guide every task I handle. Your patients deserve your full attention your admin tasks deserve mine.
𝐅𝐞𝐞𝐥 𝐟𝐫𝐞𝐞 𝐭𝐨 𝐬𝐞𝐧𝐝 𝐚𝐧 𝐢𝐧𝐯𝐢𝐭𝐚𝐭𝐢𝐨𝐧 𝐨𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐭𝐨 𝐝𝐢𝐬𝐜𝐮𝐬𝐬 𝐲𝐨𝐮𝐫 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞’𝐬 𝐧𝐞𝐞𝐝𝐬 𝐚𝐧𝐝 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦.
Steps for completing your project
After purchasing the project, send requirements so Jedidah can start the project.
Delivery time starts when Jedidah receives requirements from you.
Jedidah works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding
Once the order is placed I will review all information provided and send a short onboarding form to confirm your practice details, access needs, and priorities before we begin.
Practice Familiarization
I will take time to understand your clinic's workflows, preferred communication style, EHR/EMR system, and specific administrative needs.