You will get HVAC & Plumbing Dispatch Coordinator
Top Rated
Project details
Keep your HVAC and Plumbing business running efficiently with a dedicated virtual dispatcher and coordinator who understands the importance of time, communication, and customer satisfaction.
I specialize in scheduling appointments, routing technicians, managing emergencies, and keeping your CRM organized. Whether you’re handling heating, cooling, leak repairs, or installations, I’ll make sure every service call is answered, assigned, and completed smoothly.
What I Offer:
Manage inbound/outbound customer calls and messages
Schedule and dispatch HVAC & plumbing technicians
Optimize routes to reduce travel time and improve productivity
Communicate ETAs and updates with customers
Track job progress and update CRM in real-time
Provide daily or weekly performance reports
Handle emergency calls after hours (optional add-on)
Software Expertise:
ServiceTitan | Jobber | Housecall Pro | Workiz | RingCentral | Google Sheets
Deliverables:
✅ Appointment scheduling & routing logs
✅ CRM job updates and technician tracking
✅ Daily call summary and service report
✅ Customer follow-up messages and ETA notifications
I specialize in scheduling appointments, routing technicians, managing emergencies, and keeping your CRM organized. Whether you’re handling heating, cooling, leak repairs, or installations, I’ll make sure every service call is answered, assigned, and completed smoothly.
What I Offer:
Manage inbound/outbound customer calls and messages
Schedule and dispatch HVAC & plumbing technicians
Optimize routes to reduce travel time and improve productivity
Communicate ETAs and updates with customers
Track job progress and update CRM in real-time
Provide daily or weekly performance reports
Handle emergency calls after hours (optional add-on)
Software Expertise:
ServiceTitan | Jobber | Housecall Pro | Workiz | RingCentral | Google Sheets
Deliverables:
✅ Appointment scheduling & routing logs
✅ CRM job updates and technician tracking
✅ Daily call summary and service report
✅ Customer follow-up messages and ETA notifications
Project Type
Virtual Assistance, Customer Support, OtherWhat's included $1,500
These options are included with the project scope.
$1,500
- Delivery Time 27 days
- Number of Revisions 0
2 reviews
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Oscar R.
Jan 26, 2026
Experienced Cold Caller for Targeted Outreach
Ali did a great job on the customer reach project, and I really appreciated working with him. He communicated clearly and consistently throughout, delivered everything on time, and showed strong technical and professional skills from start to finish.
JB
JAX B.
Aug 28, 2025
Consultant Needed for U.S. Truck Dispatch Business Setup
This guy really knew what they were doing. he has all the knowledge about USA trucking setup he is very experienced, handled everything smoothly, and kept great communication throughout. he did a wonderful job and I’d definitely work with him again.
About Ali
Truck Dispatcher | DAT & Truckstop Expert | LTL AND FTL , HIGH RPM
100%
Job Success
Rawalpindi, Pakistan - 10:18 am local time
Stop stressing about empty miles, low-paying loads, and endless paperwork. I’ll handle it for you.
(Small Straight, Large Straight, Power Only, LTL, Sylectus, DAT, Truckstop, Motive)
Hi, this is Ali, a US truck dispatcher & virtual assistant with 4+ years of experience keeping carriers, fleets, and owner operators moving profitably. My focus is simple: maximize your revenue, keep your trucks loaded, and free you from admin headaches.
🚛 Here’s how I can help support your business:
1. Load Planning & Route Optimization : Dry Van, Reefer, Flatbed, Power Only
2. Broker Negotiation : securing the best possible rates on DAT, Truckstop, 123Loadboard
3. 24/7 Driver Support: real-time communication & issue resolution
4. Paperwork & Compliance : rate confirmations, invoicing, carrier packets, IFTA, ELD monitoring
5. Customer Support & Admin Assistance : calls, emails, CRM updates, appointment scheduling
💡 Why clients choose me:
# 4+ years of hands on dispatching & logistics expertise in the U.S. market
# Proven track record of keeping trucks moving without downtime
# Professional communicator who builds trust with drivers and brokers , insurance, and clients.
# Organized, proactive, and fully dedicated to your success
I’ve dispatched:
• Power Only (PO)
• 26ft Box Trucks
• 53’ Dry Vans & Reefers
• Flatbeds & Hotshots
Administrative Support (BOL, POD, Factoring documentation preparation, Email and Phone Communication).
Steps for completing your project
After purchasing the project, send requirements so Ali can start the project.
Delivery time starts when Ali receives requirements from you.
Ali works on your project following the steps below.
Revisions may occur after the delivery date.
VIRTUAL ASSISTANCE
24/7 Scheduling, Routing & Customer Support