You will get helped by following up with your patients to increase clinic revenue.
Project details
As a virtual medical assistant with medical background, I have experience with patient engagement, communication is one key factor, I am empathetic, and know how patients with various diseases feel, react. This will help understand patient perspective easily and quickly respond to challenges.
Having a virtual patient care assistant will help a patient keep track of their medications, monitor their vitals, in case of a patient with chronic illnesses like Diabetes Mellitus, Hypertension and the related, besides keeping track of the glucose/blood pressure levels, I can guide you with lifestyle, engage you with quick lifestyle duties that are of great importance in health for example physical activities.
What sets me apart is the way I understand various patient needs, deliver and of course a soul touching tongue.
Having a virtual patient care assistant will help a patient keep track of their medications, monitor their vitals, in case of a patient with chronic illnesses like Diabetes Mellitus, Hypertension and the related, besides keeping track of the glucose/blood pressure levels, I can guide you with lifestyle, engage you with quick lifestyle duties that are of great importance in health for example physical activities.
What sets me apart is the way I understand various patient needs, deliver and of course a soul touching tongue.
Purpose
BusinessIndustry
Biotech, Education, Food & Beverage, Lifestyle, Medical & Pharmaceutical, Sports & Fitness, WellnessLanguage
EnglishWhat's included $24
These options are included with the project scope.
$24
- Delivery Time 1 day
- Number of Hours of Work 8
- Email Support
- Live Chat Support
Optional add-ons
You can add these on the next page.
Summary Report
(+ 1 Day)
+$2
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ED
Ernestas D.
May 14, 2026
Luganda Transcribers Needed (Uganda)
About RACHEAL
Medical Scheduler | Remote Patient Monitoring | Follow Up
Kampala, Uganda - 11:18 am local time
Any assistant can schedule an appointment. Only a clinically trained one knows which appointment cannot wait.
I'm a licensed Clinical Officer (MBChB, Kampala) turned Virtual Medical Assistant, specializing exclusively in three areas where clinical judgment changes the outcome: medical calendar management, patient follow-up, and remote patient monitoring (RPM) support.
Practices lose revenue and patients fall through the cracks when scheduling is treated as pure admin. I bring a clinician's eye to every call, message, and calendar block — so your front office runs efficiently and safely.
What I handle:
📞 Outbound & Inbound Calling — Appointment scheduling, rescheduling, cancellations, and patient check-ins handled with a calm, professional bedside manner that protects your practice's reputation.
🗓️ Medical Calendar Management — Full ownership of provider schedules: gap-filling, double-booking prevention, urgency-based slotting, and calendar optimization across EHR platforms (Epic, DrChrono, Kareo, Dentrix, Athenahealth).
💬 Reminders & Confirmations — Automated and manual text/call confirmations that reduce no-shows and last-minute cancellations, keeping your calendar predictable and revenue steady.
🩺 Clinical Triaging — Symptom-based call screening to flag urgent cases, route appropriately, and prevent both under-triage risk and unnecessary provider interruptions — a skill non-clinical VAs simply don't have.
📊 Remote Patient Monitoring Support — Tracking patient-submitted vitals and device data, flagging out-of-range readings, logging follow-up notes, and closing the loop between patients and care teams.
Why work with me:
✔ HIPAA, BLS, and ACLS certified
✔ Trained clinician — I understand medical urgency, not just calendar mechanics
✔ Fluent in patient communication that builds trust and compliance
✔ Reliable, detail-oriented, and built for long-term practice partnerships
If you need a scheduler who also understands why the schedule matters clinically, let's talk.
Steps for completing your project
After purchasing the project, send requirements so RACHEAL can start the project.
Delivery time starts when RACHEAL receives requirements from you.
RACHEAL works on your project following the steps below.
Revisions may occur after the delivery date.
CONTRACT
The client and I shall have to sign a memorandum of understanding expounding the services to be offered, expectations and the terms of reference. It will help us reach a mutual understanding throughout the course of service provision.
Identify the address and time zone of my client.
I will have to schedule my calendar according to the client's time zone so as to be more efficient and effective at my duties whereas satisfying my client needs. This is very important in the kind of service I have to provide.