You will get helped by following up with your patients to increase clinic revenue.
Project details
As a virtual medical assistant with medical background, I have experience with patient engagement, communication is one key factor, I am empathetic, and know how patients with various diseases feel, react. This will help understand patient perspective easily and quickly respond to challenges.
Having a virtual patient care assistant will help a patient keep track of their medications, monitor their vitals, in case of a patient with chronic illnesses like Diabetes Mellitus, Hypertension and the related, besides keeping track of the glucose/blood pressure levels, I can guide you with lifestyle, engage you with quick lifestyle duties that are of great importance in health for example physical activities.
What sets me apart is the way I understand various patient needs, deliver and of course a soul touching tongue.
Having a virtual patient care assistant will help a patient keep track of their medications, monitor their vitals, in case of a patient with chronic illnesses like Diabetes Mellitus, Hypertension and the related, besides keeping track of the glucose/blood pressure levels, I can guide you with lifestyle, engage you with quick lifestyle duties that are of great importance in health for example physical activities.
What sets me apart is the way I understand various patient needs, deliver and of course a soul touching tongue.
Purpose
BusinessIndustry
Biotech, Education, Food & Beverage, Lifestyle, Medical & Pharmaceutical, Sports & Fitness, WellnessLanguage
EnglishWhat's included $24
These options are included with the project scope.
$24
- Delivery Time 1 day
- Number of Hours of Work 8
- Email Support
- Live Chat Support
Optional add-ons
You can add these on the next page.
Summary Report
(+ 1 Day)
+$2
1 review
(1)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
ED
Ernestas D.
May 14, 2026
Luganda Transcribers Needed (Uganda)
About RACHEAL
Virtual Medical Assistant | RPM | Patient Care Coordination | EHR Docs
Kampala, Uganda - 6:37 pm local time
I am a trained Clinical Officer and the founder of MedLink VA, a healthcare virtual assistance training and placement company. That combination is rare on Upwork. It means that when I manage your healthcare operations, I do not just follow a checklist. I understand the clinical context behind every task. I know what accurate documentation means for patient safety. I know what a missed appointment costs a practice. I know the difference between a routine follow-up and an urgent escalation and I respond accordingly.
When you hire me, you are not onboarding a general assistant who learned medical words from a course. You are bringing in someone who has assessed patients, coordinated care, and built healthcare systems from the ground up. I speak your language from day one. No hand-holding. No micromanaging. Just results.
Here is what I take off your plate:
✅ Virtual Medical Assistance & Patient Care Coordination
Patient scheduling, appointment management, no-show tracking, follow-up reminders, care plan coordination, patient intake, referral management, telehealth support, and HIPAA-compliant patient communication.
Tools: Epic, Acusimple, DrChrono, Simple practice,PracticeHub Healthie, Calendly, Google Workspace
✅ Remote Patient Monitoring (RPM) Support
Daily vitals tracking, RPM data documentation, patient outreach and engagement, alert escalation, chronic care management support, and RPM billing documentation.
Tools: RPM platforms, EHR/EMR systems, Google Sheets
✅ Clinical Documentation & Medical Transcription
SOAP notes organisation, DAP notes, discharge summaries, medical transcription, chart reviews, clinical data entry, and prior authorisation support.
Tools: Epic, Acusimple, DrChrono, Simple practice,PracticeHub, Healthie, Calendly, Google Workspace, Microsoft Word, Google Docs, GoTranscript platform, Audacity, ScribeEMR
✅ Medical Administrative Support
Insurance verification, prior authorisations, claims support, patient records management, inbox management, EHR updates, and virtual receptionist support, inbound and outbound calling.
Tools: EHR software, Google Workspace, Microsoft Outlook, Asana, Monday, Brevo,Quickbooks, VanillaSoft Connect(VoIP), CRM tools like Pipedrive, HubSpot, Zendesk
OFFER: To my clients, I offer free social media management for platforms such as LinkedIn, Facebook, Instagram and Google My Business. However, this deepends solely on client opinion.
I have worked across clinical, administrative, and training environments and I bring the same standard to every engagement: accuracy, confidentiality, speed, and zero dropped balls. My clinical background means I already understand medical terminology, patient safety priorities, and the weight of handling sensitive health information.
If you are a solo practitioner, clinic owner, telehealth provider, or healthcare brand who needs someone they can genuinely rely on, not just someone who shows up and ticks boxes, then we should talk.
Send me a message. Tell me your biggest operational challenge. I will tell you exactly how I can solve it.
Steps for completing your project
After purchasing the project, send requirements so RACHEAL can start the project.
Delivery time starts when RACHEAL receives requirements from you.
RACHEAL works on your project following the steps below.
Revisions may occur after the delivery date.
CONTRACT
The client and I shall have to sign a memorandum of understanding expounding the services to be offered, expectations and the terms of reference. It will help us reach a mutual understanding throughout the course of service provision.
Identify the address and time zone of my client.
I will have to schedule my calendar according to the client's time zone so as to be more efficient and effective at my duties whereas satisfying my client needs. This is very important in the kind of service I have to provide.