You will get I offer work with responsibility and punctuality in results!
Project details
I offer customer support via WhatsApp and email, focused on clarity, empathy, and speed. What sets me apart is how I treat every customer with care, as if they were part of my own company. I’m experienced in both Portuguese and English communication, and I easily adapt to your brand’s tone. I work with responsibility, stay organized, and deliver weekly reports so you always stay informed. If you're looking for someone reliable, polite, and fully committed to your customer experience, I'm ready to support your business and help it grow.
Purpose
BusinessIndustry
Audio Services, Business Services & Consulting, Events Planning, Lifestyle, Marketing & Advertising, Media & Entertainment, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Transportation & Automotive, Writing & PublishingLanguage
PortugueseWhat's included
| Service Tiers |
Starter
$216
|
Standard
$324
|
Advanced
$432
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 30 | 30 | 30 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7.20About Julio Cesar
Customer Service & Technical Support through Chat, Whatsapp, E-mail
Contagem, Brazil - 3:25 am local time
To work remotely as a Virtual Assistant or Customer Support Representative, providing organized
and reliable support to companies in the U.S. and internationally.
Professional Summary
I am a Brazilian professional with experience in customer service, sales support, and virtual
assistance, mainly through WhatsApp and social media.
I am familiar with Gmail, Excel, Word, Instagram, and Facebook, and I provide clear and responsive
communication. I am fluent in Portuguese and have basic English skills, with the ability to follow
written instructions and respond professionally.
I also offer online talks in Portuguese for audiences interested in Brazilian culture, daily life,
curiosities, and intercultural exchange.
I am a member of a Baptist church in Belo Horizonte - MG, and I value integrity, respect, and
connection in both work and life.
I have an international bank account with Banco Nomad, making it easy to receive payments in USD
from international clients.
Steps for completing your project
After purchasing the project, send requirements so Julio Cesar can start the project.
Delivery time starts when Julio Cesar receives requirements from you.
Julio Cesar works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1 – Onboarding & Setup (Day 1)
Review the materials provided, understand your brand and customer tone, test access to communication channels, and clarify expectations.
Step 2 – Customer Support (Days 2–7)
Provide professional and timely support through the agreed channels (WhatsApp and Email). All responses will follow your brand voice and customer service guidelines.