You will get I will answer your customers’ calls and provide excellent support
Project details
I provide professional and reliable call reception services tailored to your business needs. With clear communication, attention to detail, and prompt response times, I ensure every call is handled efficiently to enhance your customer experience. Whether you need basic call answering, message taking, or full customer support, I adapt to your requirements with flexibility and dedication.
Language
FrenchWhat's included $50
These options are included with the project scope.
$50
- Delivery Time 1 day
- Number of Hours of Work 45
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
About Hicham
Customer Service Agent | Inbound & Outbound Calls | 10+ Years Exp
Casablanca, Morocco - 2:35 am local time
I’m fluent in French, Arabic, and English, which allows me to connect with a wide range of customers across regions.
✅ Tools I’ve used: Zendesk, Freshdesk, HubSpot, Aircall
✅ Tasks I handle: call reception, issue resolution, live chat support, CRM updates
My calm voice, patience, and people-first attitude make me a reliable asset for any support team.
Steps for completing your project
After purchasing the project, send requirements so Hicham can start the project.
Delivery time starts when Hicham receives requirements from you.
Hicham works on your project following the steps below.
Revisions may occur after the delivery date.
Understand client requirements
Gather details on call hours, scripts, and specific instructions.