You will get I will be your reliable virtual assistant for admin and customer support
Project details
You will receive professional, reliable, and detail-oriented virtual assistance to help streamline your business operations. With over 4 years of experience providing customer support, e-commerce management, and admin services for international clients, I specialize in handling tasks efficiently and maintaining excellent communication.
My services include:
Customer service via email or chat (Shopify, Etsy, Amazon, eBay)
Product listing, research, and data entry
Social media engagement and inbox management
Calendar, email, and document organization
Google Sheets, Excel, and CRM management
What sets my work apart is my focus on accuracy, confidentiality, and professionalism. I make sure every task is handled promptly and according to your business tone and goals, allowing you to focus on growth while I handle the backend efficiently.
Deliverables are 100% accurate, on time, and aligned with your brand’s needs.
My services include:
Customer service via email or chat (Shopify, Etsy, Amazon, eBay)
Product listing, research, and data entry
Social media engagement and inbox management
Calendar, email, and document organization
Google Sheets, Excel, and CRM management
What sets my work apart is my focus on accuracy, confidentiality, and professionalism. I make sure every task is handled promptly and according to your business tone and goals, allowing you to focus on growth while I handle the backend efficiently.
Deliverables are 100% accurate, on time, and aligned with your brand’s needs.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Lifestyle, Marketing & Advertising, Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 1 | 1 | 3 |
Number of Hours of Work | 2 | 4 | 8 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Extended Delivery & Quality Review
(+ 2 Days)
+$10
Priority Delivery
(+ 1 Day)
+$15
Extra Task or Revision
(+ 1 Day)
+$8Frequently asked questions
About Sila
Virtual Assistant | E-commerce & Customer Support
Romford, United Kingdom - 1:08 pm local time
Services I Offer:
E-commerce Support: Product research, listings, descriptions, and order tracking on Shopify, Amazon, Etsy, and eBay.
Customer Service: Managing messages, inquiries, and returns through email, chat, or platforms such as Zendesk.
Social Media Engagement: Responding to comments and messages, maintaining brand tone, and improving engagement on Instagram and TikTok.
Data Entry and Research: Organizing data, creating spreadsheets, and conducting research using Google Sheets and Excel.
Administrative Support: Scheduling, reporting, and general virtual assistant tasks to keep business operations running smoothly.
Why Work With Me:
Fast learner and proactive communicator
Highly organized and detail-oriented
Reliable, flexible, and dedicated to quality service
If you’re looking for a dependable virtual assistant who can provide efficient and professional support, I’d be happy to help your business grow.
Steps for completing your project
After purchasing the project, send requirements so Sila can start the project.
Delivery time starts when Sila receives requirements from you.
Sila works on your project following the steps below.
Revisions may occur after the delivery date.
Review brief & confirm scope
I will review your brief, confirm the exact tasks, delivery timeline and any required access or files.
Set up workspace & initial checks
I will access provided accounts, create or update tracking sheets, and prepare templates for customer replies or listings.