You will get Virtual Tech Assistant for Epic, IT Support, or Admin Tasks
Project details
You’re busy. Systems act up. Workflows get messy. I help fix that.
I’m DeMario—an experienced Virtual Tech Assistant with a background in Epic support, provider workflow optimization, and IT troubleshooting. Whether you’re a healthcare provider, clinic manager, or small business leader, I bring calm, clarity, and technical skills to clean up your digital chaos.
From documenting SOPs to resolving Epic issues, triaging support tickets, or providing behind-the-scenes admin help—I’ve got you covered.
This service is for teams who need real support with minimal ramp-up time. Let’s simplify your tech life.
I’m DeMario—an experienced Virtual Tech Assistant with a background in Epic support, provider workflow optimization, and IT troubleshooting. Whether you’re a healthcare provider, clinic manager, or small business leader, I bring calm, clarity, and technical skills to clean up your digital chaos.
From documenting SOPs to resolving Epic issues, triaging support tickets, or providing behind-the-scenes admin help—I’ve got you covered.
This service is for teams who need real support with minimal ramp-up time. Let’s simplify your tech life.
Industry
Business Services & Consulting, Cybersecurity, Education, Medical & Pharmaceutical, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$60
|
Standard
$120
|
Advanced
$220
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 1 | 2 | 2 |
Number of Hours of Work | 2 | 4 | 8 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | ||
Travel Planning | - | - | - |
Frequently asked questions
About DeMario
Virtual Tech Assistant | Epic Support | Remote Workflow Optimization
Madison, United States - 11:26 pm local time
Here’s what I can help you with:
Epic HealthLink support (Cadence, Kaleidoscope, SmartPhrases, In Basket)
Ticket triage & resolution (ServiceNow or other platforms)
Workflow analysis & documentation cleanup
Admin support (calendar/email management, SOP creation, virtual meeting support)
Technical support & remote troubleshooting
I’m professional, easy to work with, and focused on helping teams save time, reduce frustration, and get back to what matters. Let’s connect!
Steps for completing your project
After purchasing the project, send requirements so DeMario can start the project.
Delivery time starts when DeMario receives requirements from you.
DeMario works on your project following the steps below.
Revisions may occur after the delivery date.
Client purchases the project and submits requirements
You’ll provide a quick overview of what you need help with and any system access or background info (if needed).
Initial review + kickoff
I’ll assess the task, create a brief plan of action, and confirm deliverables before work begins.