You will get I will build an AI-powered RAG customer support chatbot for your business
Project details
# AI-Powered RAG Customer Support Chatbot
Turn your business knowledge into intelligent customer support.
I will build an AI-powered RAG chatbot that helps customers get accurate answers from your business knowledge base instead of relying on generic AI responses.
The system can be connected to your approved business documents, FAQs, policies, product or service information, and other relevant knowledge sources.
# What you get
• AI-powered customer support chatbot
• Business knowledge base integration
• Retrieval-Augmented Generation (RAG) setup
• Accurate, context-based responses
• Fallback handling when information is unavailable
• Customer-friendly conversation flow
• Testing and refinement
The goal is simple: make your business information easier for customers to access while reducing repetitive questions and inconsistent responses.
Ideal for businesses that want to improve customer support and prepare their information for AI-powered services.
System first. Automation second.
Turn your business knowledge into intelligent customer support.
I will build an AI-powered RAG chatbot that helps customers get accurate answers from your business knowledge base instead of relying on generic AI responses.
The system can be connected to your approved business documents, FAQs, policies, product or service information, and other relevant knowledge sources.
# What you get
• AI-powered customer support chatbot
• Business knowledge base integration
• Retrieval-Augmented Generation (RAG) setup
• Accurate, context-based responses
• Fallback handling when information is unavailable
• Customer-friendly conversation flow
• Testing and refinement
The goal is simple: make your business information easier for customers to access while reducing repetitive questions and inconsistent responses.
Ideal for businesses that want to improve customer support and prepare their information for AI-powered services.
System first. Automation second.
Project Type
Customer Support, OtherWhat's included
| Service Tiers |
Starter
$150
|
Standard
$250
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 5 days | 8 days | 10 days |
Number of Revisions | 1 | 2 | 2 |
Optional add-ons
You can add these on the next page.
Additional knowledge-based documents
(+ 2 Days)
+$25
Additional messaging platform
(+ 5 Days)
+$40Frequently asked questions
About Bukola
AI Automation Specialist | Data Analyst | n8n | Power BI | AI Chatbots
Lagos, Nigeria - 10:52 am local time
I help businesses save time, improve efficiency, and make better decisions by building AI-powered automation, intelligent chatbots, and data dashboards that solve real business problems.
I'm Bukola Ogunbona, an AI Automation Specialist and Data Analyst based in Lagos, Nigeria. With a background in Quality Control and Process Improvement, I don't just build technology—I first understand your business processes to ensure we're solving the right problem
How I Can Help Your Business
AI Customer Support Chatbots (RAG Systems)
I build AI-powered customer support chatbots that answer customer questions accurately using your own business knowledge—not AI guesswork.
Your chatbot can:
• Answer customer questions 24/7
• Respond using your approved knowledge base
• Escalate complex enquiries to a human agent
• Deliver consistent customer support
• Log conversations for review and continuous improvement
Technologies: n8n, OpenAI, Google Gemini, Pinecone Vector Database
Workflow Automation (n8n)
I automate repetitive business processes so your team can focus on higher-value work.
Examples include:
• AI-powered CV screening and candidate scoring
• Email automation
• Customer notifications
• Google Sheets automation
• Business process automation
If a task is repetitive, rule-based, and time-consuming, I can automate it.
📊 Data Analytics & Business Dashboards
I transform raw business data into clear, interactive dashboards that help you make informed decisions.
Using Power BI, SQL, Excel, and Tableau, I create dashboards that help you:
• Track KPIs
• Monitor business performance
• Identify trends
• Make data-driven decisions
• Present insights clearly to stakeholders
I don't just build dashboards—I explain what the data means and provide actionable recommendations.
Business Documentation & AI Readiness
Successful AI starts with organized business information.
Before implementing AI, I help businesses build the knowledge foundation AI needs to succeed.
This includes:
• Business documentation
• Product and service documentation
• FAQ libraries
• Pricing guides
• Customer journey documentation
• Standard Operating Procedures (SOPs)
• Business policies
• Knowledge base creation
Well-organized business information improves operations today and prepares your business for AI tomorrow
Featured Projects
AI Customer Support Chatbot (Real Estate)
Built a Retrieval-Augmented Generation (RAG) chatbot for a real estate company that:
✔ Answers property enquiries 24/7
✔ Uses a structured business knowledge base
✔ Escalates low-confidence questions to human agents
✔ Logs conversations automatically
Technology: n8n, Pinecone, OpenAI Embeddings, Google Gemini, Google Sheets
AI Recruitment Automation
Built an end-to-end recruitment workflow that:
✔ Downloads and analyzes CVs
✔ Scores candidates using AI
✔ Sends interview invitations automatically
✔ Sends professional rejection emails
✔ Updates a Google Sheets dashboard in real time
Result: Reduced manual CV screening time by over 90%.
AI Customer Service Chatbot (Catering Business)
Designed a customer support chatbot that:
✔ Answers menu and pricing questions
✔ Handles delivery enquiries
✔ Supports customers after business hours
✔ Escalates complex issues to the business owner
Tools & Technologies
AI & Automation
• n8n
• OpenAI (GPT-4o)
• Google Gemini
• Pinecone Vector Database
• Telegram Bots
Data Analytics
• Power BI
• SQL
• Excel
• Tableau
• Data Cleaning
• Dashboard Design
• Business Reporting
Business Process Improvement
• Business Documentation
• Knowledge Base Development
• Process Mapping
• SOP Documentation
• AI Readiness Assessment
• Workflow Optimization
Why Work with Me?
✔ I focus on solving business problems—not just implementing technology.
✔ I build practical, scalable solutions tailored to your business.
✔ I communicate clearly and keep clients informed throughout the project.
✔ I deliver solutions that improve efficiency, reduce manual work, and support better decision-making.
Business Documentation & AI Readiness Framework
I also created an AI Readiness Assessment Workbook to help small businesses organize their operations, document business knowledge, and prepare for AI implementation. This framework informs how I approach every automation and AI project.
Whether you need AI automation, workflow automation, customer support chatbots, business documentation, or data dashboards, I'm here to help you build systems that save time and create measurable business value.
Let's discuss your project and build a solution that works for your business.
Steps for completing your project
After purchasing the project, send requirements so Bukola can start the project.
Delivery time starts when Bukola receives requirements from you.
Bukola works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Your Business
You provide your business information, FAQs, documents, policies, and customer-support needs.
Organize Your Knowledge
I review and prepare the information so it can be used effectively by the AI system.