You will get a high-level SOP documenting your desired process.
Top Rated
Top Rated
Project details
You know how things should work, but it's all in your head. I'll turn your process into a clear, step-by-step SOP your team can follow without asking you questions every time.
What's included
| Service Tiers |
Starter
$75
|
Standard
$125
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 4 days |
General Project Consulting | - | - | - |
Define Project Goals | |||
Define Deliverables & KPIs | |||
Establish Schedule & Milestones | |||
Risk Management | - | - | - |
Resource Management | - | - | - |
Budget Management | - | - | - |
Project Reports | - | - | - |
Project Diagrams Provided | - | - | - |
Optional add-ons
You can add these on the next page.
Additional SOP
(+ 1 Day)
+$100
30-min intake call
(+ 1 Day)
+$50
Loom video walkthrough
+$75
29 reviews
(28)
(1)
(0)
(0)
(0)
CC
Cortland C.
Apr 12, 2026
DL
David L.
Jun 16, 2026
Asana Project Template Creator
De’Jona is an exceptional project manager who did far more than successfully deliver a project, she genuinely made a vision come to life.
She was the first of approximately a dozen candidates we interviewed, and from our very first conversation, I had an immediate and incredibly positive feeling about what we could accomplish together. Before the initial project had even begun, I was already thinking beyond it and considering the potential for a long-term working relationship. That instinct proved to be absolutely correct.
De’Jona has a rare ability to take complex ideas, competing priorities, and ambitious goals and transform them into a clear, organized, and executable plan. She brought structure where it was needed, challenged our thinking in all the right ways, anticipated issues before they became problems, and consistently delivered work that exceeded our expectations.
Her responsiveness, engagement, and handoff documentation were nothing short of impeccable. Every question was answered thoughtfully and promptly, every detail was considered, and the final documentation gave our team everything we needed to confidently take ownership of the solution. The quality of her work was so exceptional that I am seriously beginning to wonder whether she created the software herself and is simply being modest about it. ;)
Our team has had this particular tool for approximately eight years, yet we have seen more meaningful engagement with it in the eight days since rolling out De’Jona’s delivery than we had in the previous eight years. That alone speaks volumes about her ability not only to implement a solution, but also to make it accessible, practical, and genuinely valuable to the people using it.
Throughout the project, she left our team inspired, and, quite honestly, with our jaws on the floor - time and time again. Her attention to detail, professionalism, communication, creativity, and commitment to excellence were evident in everything she touched. (Have I mentioned that this experience was unparalleled!?!?) She did not simply just manage tasks or timelines; she took genuine ownership of the outcome and cared about the success of the project as though it were her own.
The final result was extraordinary! De’Jona took what we had imagined, elevated it, and delivered something even better than we thought possible. She left me and our entire team inspired, our client happy, and everyone involved excited about what comes next.
This was a 10-out-of-10 experience, and I would gladly make it a 20 out of 10 if I could. De’Jona has earned the trust and admiration of our entire team, and we consider ourselves incredibly fortunate to have found her.
I cannot recommend De’Jona highly enough. She is the kind of visionary every organization hopes to find: exceptionally capable, deeply invested, endlessly resourceful, highly responsive, and able to make ambitious dreams feel achievable. This may have been our first project together, but it most certainly will not be our last.
She was the first of approximately a dozen candidates we interviewed, and from our very first conversation, I had an immediate and incredibly positive feeling about what we could accomplish together. Before the initial project had even begun, I was already thinking beyond it and considering the potential for a long-term working relationship. That instinct proved to be absolutely correct.
De’Jona has a rare ability to take complex ideas, competing priorities, and ambitious goals and transform them into a clear, organized, and executable plan. She brought structure where it was needed, challenged our thinking in all the right ways, anticipated issues before they became problems, and consistently delivered work that exceeded our expectations.
Her responsiveness, engagement, and handoff documentation were nothing short of impeccable. Every question was answered thoughtfully and promptly, every detail was considered, and the final documentation gave our team everything we needed to confidently take ownership of the solution. The quality of her work was so exceptional that I am seriously beginning to wonder whether she created the software herself and is simply being modest about it. ;)
Our team has had this particular tool for approximately eight years, yet we have seen more meaningful engagement with it in the eight days since rolling out De’Jona’s delivery than we had in the previous eight years. That alone speaks volumes about her ability not only to implement a solution, but also to make it accessible, practical, and genuinely valuable to the people using it.
Throughout the project, she left our team inspired, and, quite honestly, with our jaws on the floor - time and time again. Her attention to detail, professionalism, communication, creativity, and commitment to excellence were evident in everything she touched. (Have I mentioned that this experience was unparalleled!?!?) She did not simply just manage tasks or timelines; she took genuine ownership of the outcome and cared about the success of the project as though it were her own.
The final result was extraordinary! De’Jona took what we had imagined, elevated it, and delivered something even better than we thought possible. She left me and our entire team inspired, our client happy, and everyone involved excited about what comes next.
This was a 10-out-of-10 experience, and I would gladly make it a 20 out of 10 if I could. De’Jona has earned the trust and admiration of our entire team, and we consider ourselves incredibly fortunate to have found her.
I cannot recommend De’Jona highly enough. She is the kind of visionary every organization hopes to find: exceptionally capable, deeply invested, endlessly resourceful, highly responsive, and able to make ambitious dreams feel achievable. This may have been our first project together, but it most certainly will not be our last.
TN
Tunde N.
Jun 12, 2026
Founding Business Activation & Onboarding Associate
De'Jona was professional, organized, and proactive throughout the engagement. She diligently worked through our merchant contact list, maintained detailed records in HubSpot, provided consistent follow-up, and delivered thoughtful recommendations on improving our onboarding and activation process. Her final strategic briefing included several actionable insights around self-service onboarding, activation journeys, and customer engagement that will help shape our future approach.
While we ultimately determined that the role required a stronger sales and business development focus than originally anticipated, De'Jona handled the transition professionally and provided valuable feedback that helped clarify our needs moving forward. I appreciate her contributions and would recommend her for onboarding, customer success, activation, and process improvement projects.
While we ultimately determined that the role required a stronger sales and business development focus than originally anticipated, De'Jona handled the transition professionally and provided valuable feedback that helped clarify our needs moving forward. I appreciate her contributions and would recommend her for onboarding, customer success, activation, and process improvement projects.
CC
Cortland C.
Apr 12, 2026
You will get I will document your business process as a clear SOP
CJ
Courtney J.
Feb 4, 2026
Operations Specialist
De'Jona was very responsive and professional. She completed the tasks as assigned and ahead of schedule.
CI
Charles I.
Aug 11, 2025
Experienced EA For Building CRM Tool, Customer Support and Other EA Duties Supporting the ELT
Excellent!
About De'Jona
Senior Operations Manager
100%
Job Success
Hampton, United States - 6:53 am local time
What I do best:
Operations & Project Coordination
Compliance Support & Documentation
CRM Setup, Maintenance & Data Cleanup
Process Design & SOP Creation
Automation & Workflow Optimization
Vendor Coordination
Intake & Review Management
Reporting & Performance Tracking
Customer Support (Email, Chat)
Scheduling & Calendar Management
Tools I work with:
Notion, Asana, Pipedrive, Make (Zapier alternative), Slack, Google Workspace, Microsoft 365, HubSpot, Salesforce, Zendesk, QuickBooks, Freshbooks, Canva, Monday, ClickUp, Trello, Smartsheets, Stripe, Recurly, Clio, Box, Mail Chimp, WordPress
I thrive in fast-paced environments where clarity, urgency, and follow-through matter. If you need someone who keeps systems clean, documentation current, and projects moving forward without needing oversight, let's talk.
Steps for completing your project
After purchasing the project, send requirements so De'Jona can start the project.
Delivery time starts when De'Jona receives requirements from you.
De'Jona works on your project following the steps below.
Revisions may occur after the delivery date.
Intake & Review
I review your process info (video walkthrough, notes, or existing docs) and confirm scope.
Draft SOP
I write the step-by-step SOP with numbered instructions and visuals as needed.