You will get I will handle your Amazon return & refund requests professionally
Top Rated
Project details
Returns and refunds are part of Amazon selling — but they can also be time-consuming and stressful. I will manage your return/refund requests accurately and professionally to minimize issues, protect your account, and keep customers satisfied.
What’s Included
✔ Process return/refund requests
✔ Manage “item not received” issues
✔ Provide replacements when needed
✔ Create support cases if required
✔ Track open return cases
✔ Reduce A–Z claim risks
✔ Summary report of all actions
What’s Included
✔ Process return/refund requests
✔ Manage “item not received” issues
✔ Provide replacements when needed
✔ Create support cases if required
✔ Track open return cases
✔ Reduce A–Z claim risks
✔ Summary report of all actions
Purpose
BusinessIndustry
Beauty & Cosmetics, Ecommerce, Fashion & Apparel, Food & Beverage, Hardware & Electronics, Lifestyle, Medical & Pharmaceutical, Retail & Wholesale, Sports & Fitness, WellnessLanguage
EnglishWhat's included $20
These options are included with the project scope.
$20
- Delivery Time 1 day
- Number of Hours of Work 24
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5
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FlowZone B.
Jun 30, 2026
Customer Support Part-Time for Amazon/TikTok Shop/Shopify/DTC (India/Pakistan)
About Sadina
Amazon Operations | PPC | Customer Service
100%
Job Success
Chattogram, Bangladesh - 2:17 pm local time
With almost 9 years of experience in eCommerce, I've worked with startups and established brands across Amazon, Shopify, Walmart, eBay, Etsy, and TikTok Shop. My recent role as an Amazon Operations Specialist involved managing the complete Amazon business—from product research and listing creation to PPC management, brand growth, reporting, and day-to-day account operations.
Whether you're launching your first product or scaling an existing brand, I can help streamline operations, improve visibility, and increase sales.
What I Can Help You With
🚀 Amazon Product Launch
• Product launch planning and execution
• Amazon FBA shipment creation and inventory management
• Product launch coordination
• Amazon brand growth strategy
• Launch performance monitoring
🛍 Amazon Listing Creation & Optimization
• SEO-optimized product titles
• Bullet points & product descriptions
• Backend search terms
• A+ Content planning
• Listing optimization for conversions
• Listing updates and troubleshooting
• Variation creation and management
📈 Amazon PPC Management
• Campaign creation
• Keyword research
• Sponsored Products, Sponsored Brands & Sponsored Display
• Bid optimization
• Search term analysis
• Negative keyword optimization
• ACOS, ROAS & TACOS monitoring
• Weekly and monthly PPC reporting
📊 Amazon Brand Management
• Amazon Brand Store creation and updates
• Amazon Creator Connections campaign setup
• Competitor research
• Product and market research
• Business research
• Sales tracking and performance analysis
• Weekly & monthly sales reports
• Inventory monitoring
• Brand performance reporting
⭐ Customer Experience & Account Support
• Customer service via email and messaging
• Review monitoring
• Customer feedback management
• Returns & refunds
• Order management
• A-to-Z Claims
• Account Health monitoring
• Seller Support case management
🛒 Multi-Channel eCommerce Support
• Shopify
• Walmart Marketplace
• eBay
• Etsy
• TikTok Shop
Tools I Use
Amazon Seller Central • Amazon Ads Console • Shopify • Walmart Seller Center • eBay Seller Hub • Etsy • Google Workspace • Excel • Canva • ClickUp • Asana • ShipStation • HelpScout • ChatGPT
Why Clients Hire Me
✔ Almost 9 years of eCommerce experience
✔ Hands-on experience launching Amazon brands
✔ Detail-oriented and proactive
✔ Strong analytical and reporting skills
✔ Excellent communication
✔ Reliable, organized, and deadline-driven
✔ Able to work independently with minimal supervision
Let's Grow Your Amazon Business
Whether you need help launching a new product, optimizing listings, managing PPC campaigns, creating your Brand Store, handling daily operations, or improving customer experience, I'm ready to help.
Let's discuss how I can become a valuable part of your team.
Steps for completing your project
After purchasing the project, send requirements so Sadina can start the project.
Delivery time starts when Sadina receives requirements from you.
Sadina works on your project following the steps below.
Revisions may occur after the delivery date.
Getting access
Getting limited access to Amazon seller central and other tools/software used to manage return and refund
Their refund/return policy
I need to know there refund policy, do they accept return for damage product, when do I issue full refund vs partial, when do I place replacement orders, do they want me to maintain communication with the customer regarding refund/replacement/return.