You will get support to manage your hotel, villa, and vacation rental reservations
Project details
With 12 years of experience in 5-star international hospitality, I provide professional reservation and guest support for hotels, villas, guesthouses, and vacation rentals. My background includes Reservations, Front Office, Guest Relations, Call Centre, Customer Service, and Sales, giving me a strong understanding of the complete guest journey.
I can support your property with:
Reservation enquiries and booking confirmations
Amendments and cancellations
OTA and direct booking support
Guest communication and follow-ups
Availability and reservation monitoring
Pre-arrival and special requests
Reservation records and reporting
Sales-focused booking follow-ups
I have hands-on experience with OPERA PMS, PROTEL, RUMBO, Booking.com, Expedia, and Agoda, and I can quickly adapt to other reservation systems and booking platforms.. Whether you manage a new villa, boutique hotel, guesthouse, or vacation rental, I can help keep your reservations organized, guest communication professional, and daily booking operations running smoothly.
Let me take care of your reservations while you focus on creating a great guest experience.
I can support your property with:
Reservation enquiries and booking confirmations
Amendments and cancellations
OTA and direct booking support
Guest communication and follow-ups
Availability and reservation monitoring
Pre-arrival and special requests
Reservation records and reporting
Sales-focused booking follow-ups
I have hands-on experience with OPERA PMS, PROTEL, RUMBO, Booking.com, Expedia, and Agoda, and I can quickly adapt to other reservation systems and booking platforms.. Whether you manage a new villa, boutique hotel, guesthouse, or vacation rental, I can help keep your reservations organized, guest communication professional, and daily booking operations running smoothly.
Let me take care of your reservations while you focus on creating a great guest experience.
Purpose
BusinessIndustry
Events Planning, Real Estate, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$70
|
Advanced
$130
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 1 | 1 | 2 |
Number of Hours of Work | 2 | 5 | 10 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | |||
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $20
Additional Hour of Work
+$15Frequently asked questions
About Korale Vidanage
Hotel & Vacation Rental Reservations Specialist | OTA & Guest Support
Porvoo, Finland - 12:51 pm local time
I have hands-on experience managing individual and group reservations, booking enquiries, amendments and cancellations, availability, guest requests, OTA bookings, and pre-arrival coordination. My background in Front Office, Reservations, Guest Relations, Call Centre, and Sales gives me a strong understanding of the complete guest journey—from the first enquiry to arrival and post-booking support.
I now specialize in supporting villas, boutique hotels, guesthouses, and vacation rental properties with professional reservation and guest support.
Key Expertise:
Hotel & Vacation Rental Reservations
OTA Booking Management
Guest Communication & Customer Support
Booking Amendments & Cancellations
Availability & Reservation Monitoring
Pre-arrival & VIP Coordination
Sales & Booking Follow-up
Reservation Reports & Administrative Support
OPERA PMS & Hotel Reservation Systems
I am self-motivated, highly organized, quick to learn new systems, and comfortable managing multiple tasks in a fast-paced hospitality environment. My goal is simple: help property owners manage their reservations professionally, respond to guests efficiently, and turn enquiries into confirmed bookings.
Steps for completing your project
After purchasing the project, send requirements so Korale Vidanage can start the project.
Delivery time starts when Korale Vidanage receives requirements from you.
Korale Vidanage works on your project following the steps below.
Revisions may occur after the delivery date.
Review Property & Reservation Needs
I will review your property details, booking channels, policies, reservation process, and the support you need.
Set Up Reservation Workflow
I will understand your current systems, communication style, booking procedures, and daily reservation priorities.