You will get Top Notch Handling of your store operatons on different Ecommerce platforms
Top Rated
Top Rated
Project details
Need reliable help running your Shopify or Amazon store? I’ve got you covered.
With 10+ years of experience in e-commerce operations, I provide high-quality virtual assistance that keeps your business running smoothly — from backend admin and product listings to order fulfillment and customer support.
✅ What I Can Help You With:
Order processing, returns, and tracking
Customer support (email/chat via Zendesk, HelpScout, etc.)
Product listings (SEO-optimized titles, descriptions, and tags)
Inventory updates across Amazon, Shopify, Etsy, and more
Supplier coordination (Alibaba, CJdropshipping, 1688)
Admin tasks (Inbox, calendar, data entry, reports)
I’ve worked long-term with UK and US-based brands and understand the importance of accuracy, speed, and brand voice. I also manage teams, so you won’t have to micromanage.
Let’s make your store operations stress-free and efficient.
Ready to get started? Choose a package below that fits your needs!
With 10+ years of experience in e-commerce operations, I provide high-quality virtual assistance that keeps your business running smoothly — from backend admin and product listings to order fulfillment and customer support.
✅ What I Can Help You With:
Order processing, returns, and tracking
Customer support (email/chat via Zendesk, HelpScout, etc.)
Product listings (SEO-optimized titles, descriptions, and tags)
Inventory updates across Amazon, Shopify, Etsy, and more
Supplier coordination (Alibaba, CJdropshipping, 1688)
Admin tasks (Inbox, calendar, data entry, reports)
I’ve worked long-term with UK and US-based brands and understand the importance of accuracy, speed, and brand voice. I also manage teams, so you won’t have to micromanage.
Let’s make your store operations stress-free and efficient.
Ready to get started? Choose a package below that fits your needs!
Industry
Business, Consumer Goods, Ecommerce, Education, Games, Health & Wellness, Kids & Family, Logistics & Supply Chain Management, Manufacturing, Medical & Pharmaceutical, Retail & Wholesale, Society & Culture, Sports & Recreation, Technology & Internet, Transportation & AutomotivePlatform
Alibaba, Amazon, eBayLanguage
EnglishWhat's included
| Service Tiers |
Starter
$349
|
Standard
$750
|
Advanced
$899
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Inventory Management | - | ||
Order Management | |||
Customer Assistance | |||
Payment Processing | - | - | |
Product Offers & Promotions | - | - | |
Reporting | - |
20 reviews
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This project doesn't have any reviews.
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michael g.
May 26, 2021
Customer service specialist needed for Amazon customer service and Website customer service.
Hassan was very efficient in fulfilling his tasks. Would highly recommend to anyone needing someone who has great work ethic and strong communication skills.
RC
Ryan C.
Sep 1, 2020
Customer Support For Our 1 Product E-Commerce Store
Muhammad has been one of my top virtual assistance by far!
He is a problem solver who takes initiative and works very efficiently.
Our email support was on point with him working daily.
He will be hired again by us for a new project soon.
He is a problem solver who takes initiative and works very efficiently.
Our email support was on point with him working daily.
He will be hired again by us for a new project soon.
RD
Radu D.
Jul 21, 2020
E-Commerce VA & Customer Support Agent
Hassan is a great person, we're ending the contract because we ended up hiring someone local but he did a great job in the short time he provided service for us. I'd highly recommend him to anyone looking for a great talent in their team.
NP
Nich P.
Jul 9, 2020
English E-mail Customer Service for Dropshipping Store
Completely agree with other feedbacks, Hassan will take your customer service to the top level. Highly recommend!
AA
Alex A.
Jun 15, 2020
SAV manager
I worked with Hassan for several months. He did an excellent work managing my customer service, and giving me a lot of ideas to improve myself and my buisness.
It was during the world quarantine, so the work was even more difficult for him as more clients were asking about their order, but he went through it without any issue.
He avoided many disputes, and knew how to reassure my clients everyday.
I can only recommend him, since I can't find any negative things to say about him...
Thank you Hassan !
It was during the world quarantine, so the work was even more difficult for him as more clients were asking about their order, but he went through it without any issue.
He avoided many disputes, and knew how to reassure my clients everyday.
I can only recommend him, since I can't find any negative things to say about him...
Thank you Hassan !
About Muhammad Hassan
E-commerce Store Manager | Customer Service & Operations Expert
100%
Job Success
Karachi, Pakistan - 9:45 pm local time
🔹 What I Do Best
• E-commerce Customer Service: Helpdesk management, live chat, and email support.
• Operations & Inventory Management: Preventing stockouts, tracking inventory levels, and managing supplier logistics.
• Risk & Feedback Management: Expert chargeback resolution, resolving disputes, and repairing seller ratings.
• Store & Listing Management: Product uploads, inventory optimization, and daily store administration.
• Systems & Scaling: Building SOPs, team training, and automating daily workflows.
⭐ Real-Time Results Delivered
- Managed operations for multiple Amazon and Shopify stores scaling to 6 figures/month.
- Turned a brand’s Trustpilot score from 2.1 to 4.2 in under a few months.
- Eliminated critical fulfillment and shipping errors for a global brand.
- Maintained a near-perfect win rate on customer chargebacks and disputes.
- Built scalable operations and support systems from scratch for startups and enterprises.
Client Testimonials:
✅ "He goes above and beyond…including shipping claims, supplier interfacing, and product improvement." – Tom S., CEO, The Learning Tower Company
✅ "Hassan is diligent, competent and trustworthy…he has sorted things out with suppliers without any guidance." – Julius P., CEO, Fristaden Lab
How I Work:
I don’t just check off a task list. I proactively solve problems, optimize systems, and give business owners their time back.
Let's hop on a brief call to clear your ticket queue and streamline your store operations.
Steps for completing your project
After purchasing the project, send requirements so Muhammad Hassan can start the project.
Delivery time starts when Muhammad Hassan receives requirements from you.
Muhammad Hassan works on your project following the steps below.
Revisions may occur after the delivery date.
Go through the business store front
To understand their ideology, and a briefing from the client, to understand the business and it's problems thoroughly.
Next step would be to hear the customers and read their reviews.