You will get I will manage your vacation rental bookings and guest communication
Project details
I will manage your vacation rental bookings and guest communication, helping you keep your property operations organised and your guests well supported.
I provide reliable virtual assistance for villa owners, property managers, and short-term rental businesses, including reservation management, guest communication, booking coordination, calendar updates, and administrative support.
My services include:
• Airbnb & Booking.com reservation management
• Guest communication and follow-ups
• Booking calendar updates
• Check-in & check-out coordination
• Airport transfer arrangements
• Reservation and payment tracking
• Villa administration
• Spreadsheet and reporting management
• PMS and channel manager support
I have hands-on experience supporting villa management and hospitality operations, with a strong focus on accuracy, organisation, and responsive guest service.
I provide reliable virtual assistance for villa owners, property managers, and short-term rental businesses, including reservation management, guest communication, booking coordination, calendar updates, and administrative support.
My services include:
• Airbnb & Booking.com reservation management
• Guest communication and follow-ups
• Booking calendar updates
• Check-in & check-out coordination
• Airport transfer arrangements
• Reservation and payment tracking
• Villa administration
• Spreadsheet and reporting management
• PMS and channel manager support
I have hands-on experience supporting villa management and hospitality operations, with a strong focus on accuracy, organisation, and responsive guest service.
Purpose
BusinessIndustry
Real Estate, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$70
|
Advanced
$130
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 1 | 2 | 2 |
Number of Hours of Work | 2 | 5 | 10 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | - | - | - |
Formatting & Clean Up | - | - | - |
Project Management Support | |||
Travel Planning | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$30Frequently asked questions
About Intan
Virtual Assistant | Hospitality, Property & Executive Support
Denpasar, Indonesia - 9:54 pm local time
My experience includes managing accommodation reservations, supporting villa operations, handling guest communications, preparing invoices and financial records using Xero, assisting with P&L reporting, coordinating vendors, drafting contracts and documents, and maintaining accurate administrative records.
I also have 10+ years of experience providing executive-level administrative support, including 4 years as a Board of Directors Secretary, managing executive calendars, meetings, correspondence, documentation, and confidential information.
I am experienced with Airbnb, Booking, Hostfully PMS, Xero, Google Workspace, Microsoft 365, Trello, and other digital tools. I am detail-oriented, organised, proactive, responsive, and comfortable working independently in a remote environment.
Key Skills:
• Virtual & Executive Assistance
• Hospitality & Property Management
• Reservation & Booking Management
• Guest Communication
• Administrative Support
• Bookkeeping & Financial Administration
• PMS & OTA Management
• Vendor Coordination
• Data & Document Management
• Remote Operations Support
Languages: English & Indonesian
Steps for completing your project
After purchasing the project, send requirements so Intan can start the project.
Delivery time starts when Intan receives requirements from you.
Intan works on your project following the steps below.
Revisions may occur after the delivery date.
Review Property Information
I review the property details, existing bookings, availability, rates, and client requirements.
Organise & Manage Data
I organise booking information, reservations, guest details, financial records, and other relevant property data.