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You will get I will provide CRM data entry and customer support assistance
Project details
You will get reliable and organized customer support and administrative assistance to help your business run smoothly.
With experience supporting sales teams, CRM management, and administrative operations, I help businesses manage client communication, maintain accurate records, and keep daily processes organized. I have worked in commercial support roles and procurement environments where attention to detail, organization, and clear communication are essential.
I can assist with email and chat customer support, CRM updates, inbox organization, data entry, calendar coordination, and general back-office tasks.
I am detail-oriented, dependable, and comfortable following structured workflows. I focus on providing professional communication with clients and keeping administrative tasks well organized so business owners can focus on growth.
If you are looking for a reliable Virtual Assistant who can support your customer service and administrative processes, I would be happy to help.
With experience supporting sales teams, CRM management, and administrative operations, I help businesses manage client communication, maintain accurate records, and keep daily processes organized. I have worked in commercial support roles and procurement environments where attention to detail, organization, and clear communication are essential.
I can assist with email and chat customer support, CRM updates, inbox organization, data entry, calendar coordination, and general back-office tasks.
I am detail-oriented, dependable, and comfortable following structured workflows. I focus on providing professional communication with clients and keeping administrative tasks well organized so business owners can focus on growth.
If you are looking for a reliable Virtual Assistant who can support your customer service and administrative processes, I would be happy to help.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Government & Public Sector, Real Estate, SoftwareLanguage
EnglishWhat's included
| Service Tiers |
Starter
$18
|
Standard
$36
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 3 | 6 | 10 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$6Frequently asked questions
About Ivonne
Sales & CRM Virtual Assistant | Lead Management | Procurement & Admin
Santo Domingo Este, Dominican Republic - 6:15 pm local time
With experience supporting sales processes, client follow-up, email management, and administrative coordination to help businesses run smoothly.
I have worked as a Commercial Advisor for a software company and as a technical support assistant (helpdesk), assisting users with transactional systems and internal processes.
I am organized, reliable, and detail-oriented, and I adapt well to structured workflows and clear procedures.
I am comfortable collaborating through Zoom when needed, and I typically manage day-to-day communication via email, CRM, and chat tools.
Can help you with:
• Sales support and client follow-up
• Email and calendar management
• CRM updates, lead tracking and data entry
• Customer support (email & chat)
• Administrative and back-office tasks
• Vendor research and supplier coordination
• Purchase orders and procurement support
• Basic e-commerce support (orders & product updates)
Steps for completing your project
After purchasing the project, send requirements so Ivonne can start the project.
Delivery time starts when Ivonne receives requirements from you.
Ivonne works on your project following the steps below.
Revisions may occur after the delivery date.
Project Review
I review the client's needs, current tools, and type of customer support required to understand the workflow and priorities.
Setup & Organization
I organize inbox folders, CRM records, or support channels to ensure efficient and structured communication.