You will get Professional Email + Live Chat Customer Support (Fast, Friendly, Reliable)
Project details
I help businesses take care of their customers through polite, clear, and timely communication. I provide email and live chat customer support, handling basic inquiries, order issues, complaints, and simple troubleshooting.
I work in a friendly, patient, and solution-oriented manner so customers feel heard and valued. I can follow your brand tone, guidelines, and workflows, and I ask questions when clarity is needed to avoid mistakes.
You can rely on me for professional responses, confidentiality, and consistency, even when handling difficult or repetitive messages. My goal is simple: reduce your support workload and keep your customers satisfied.
I work in a friendly, patient, and solution-oriented manner so customers feel heard and valued. I can follow your brand tone, guidelines, and workflows, and I ask questions when clarity is needed to avoid mistakes.
You can rely on me for professional responses, confidentiality, and consistency, even when handling difficult or repetitive messages. My goal is simple: reduce your support workload and keep your customers satisfied.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Education, Retail & WholesaleLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$25
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 2 | 4 | 6 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$8Frequently asked questions
About Thomas
Customer Support | Chat & Email | Tamil Transcription | AI Evaluation
Coimbatore, India - 11:57 pm local time
My experience includes resolving order issues, payments, refunds, replacements, account reviews, escalations, and case documentation while consistently meeting service level targets and quality standards.
I also have freelance experience with RWS on AI dubbing evaluation and Tamil transcription projects involving Tamil-English audio transcription, AI-generated script correction, and audio quality evaluation.
Services I can help with:
• Customer Support
• Chat & Email Support
• Virtual Assistance
• Data Entry
• Tamil Transcription
• Tamil-English Translation & Language Tasks
• AI Audio/Data Evaluation
I’m detail-oriented, reliable, and committed to delivering accurate, high-quality work with professionalism and consistency.
Steps for completing your project
After purchasing the project, send requirements so Thomas can start the project.
Delivery time starts when Thomas receives requirements from you.
Thomas works on your project following the steps below.
Revisions may occur after the delivery date.
Review client requirements
I will read through your project brief, business details, tone preferences, and platform information.
Set up and access tools
I will set up access to your support platform (email, chat, CRM) and confirm everything is ready.