You will get I will provide fast and friendly customer support for your business
Project details
I help businesses deliver fast, friendly, and organized customer support that keeps clients happy and loyal. Whether you run an online store, a service-based business, or a startup, I provide professional assistance tailored to your needs.
What I Offer:
• Email, chat, and phone support
• Handling customer inquiries and complaints professionally
• Order management and follow-ups
• Administrative assistance and data entry
• Detailed reporting on customer interactions
• Personalized approach to match your brand’s voice
Why Hire Me:
With a friendly and professional approach, I ensure your customers feel valued, while helping you save time and grow your business. I pay close attention to details and always communicate clearly to provide the best results.
Let’s work together to enhance your customer experience and keep your clients satisfied. Send me a message today, and we’ll discuss how I can support your business goals!
What I Offer:
• Email, chat, and phone support
• Handling customer inquiries and complaints professionally
• Order management and follow-ups
• Administrative assistance and data entry
• Detailed reporting on customer interactions
• Personalized approach to match your brand’s voice
Why Hire Me:
With a friendly and professional approach, I ensure your customers feel valued, while helping you save time and grow your business. I pay close attention to details and always communicate clearly to provide the best results.
Let’s work together to enhance your customer experience and keep your clients satisfied. Send me a message today, and we’ll discuss how I can support your business goals!
Language
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 1 | 3 | 6 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support |
About Esther
Customer Service Representative | Live Chat, Email &Ticket Support
Surulere, Nigeria - 11:22 am local time
I’m a customer service representative who helps businesses keep customers happy, calm, and loyal through professional email support, live chat support, and inbound call handling. I understand that one poor customer experience can cost you your business, bad reviews, and loss of trust and my job is to prevent that.
As a customer service representative, I focus on:
Resolving issues quickly and politely
De-escalating angry or frustrated customers
Communicating clearly and empathetically
Protecting your brand’s reputation
I have hands-on experience using tools like Zendesk, Freshdesk, HubSpot, ClickUp, Cisco, and Slack, which allows me to jump into your workflow with minimal training. Whether it’s handling support tickets, responding to live chat messages, or managing email queues, I work efficiently and stay organized.
Many business owners struggle with:
❌ Slow response times
❌ Customers feeling ignored
❌ Support agents who sound robotic
That’s where I come in. As a customer service representative, I bring a human touch to customer support while still being fast, structured, and results-driven.
Why clients enjoy working with me:
✔ I communicate clearly and professionally
✔ I’m calm under pressure
✔ I follow instructions and brand tone
✔ I genuinely care about customer satisfaction
If you need a customer service representative for remote customer support, live chat support, or email support, I’m ready to help your business deliver experiences that keep customers coming back.
📩 Send an invite let’s improve your customer experience together.
Steps for completing your project
After purchasing the project, send requirements so Esther can start the project.
Delivery time starts when Esther receives requirements from you.
Esther works on your project following the steps below.
Revisions may occur after the delivery date.
Starter Tier – Basic Customer Support
Receive client’s business information, guidelines, and access to necessary tools. Task Execution Respond to basic customer inquiries via email or chat. Handle simple requests or complaints professionally.
Standard Tier – Comprehensive Support
Understand client workflow, scripts, and brand tone. Set up email, chat, or CRM systems for smooth operation. Manage customer inquiries and complaints promptly. Ensure consistent communication aligned with brand voice.