You will get I will provide professional bilingual English and Spanish customer support
Project details
I provide reliable bilingual English and Spanish customer support with a strong focus on clear communication, organization, and customer satisfaction. I can assist with email support, live chat, follow-ups, issue tracking, and customer records while adapting to your business tone and procedures.
Industry
Business Services & Consulting, Education, Financial Services, Gaming, Legal, Lifestyle, Logistics & Supply Chain Management, Medical & Pharmaceutical, Telecommunications, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$45
|
Advanced
$85
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 2 | 5 | 10 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
Frequently asked questions
About Briam Steven
Bilingual Customer Support | Appointment Setter | Virtual Assistant
Medellin, Colombia - 9:27 am local time
I can help.
I am a bilingual English and Spanish professional with experience in customer communication, outbound calls, appointment coordination, scheduling, follow-up, administrative support, and handling sensitive customer information.
I can support your business with:
• English and Spanish customer service
• Inbound and outbound calls
• Appointment setting and scheduling
• Lead follow-up
• Customer and client communication
• Email and chat support
• CRM and customer record updates
• Data entry and administrative support
• Calendar management
• Follow-up with customers, clients, or prospects
• Basic sales support and lead qualification
I understand that good customer service is more than simply answering a phone call. Customers want to feel heard, receive clear information, and know that someone is taking responsibility for helping them.
That is the kind of support I aim to provide.
I am comfortable communicating professionally with English-speaking and Spanish-speaking customers, following scripts and procedures, asking qualifying questions, documenting information accurately, and escalating situations when necessary.
I am dependable, organized, patient, professional, and willing to learn your company's processes and tools.
If you need someone who can represent your business professionally while helping you stay organized and responsive to your customers, I would be happy to discuss your project.
Let's work together.
Steps for completing your project
After purchasing the project, send requirements so Briam Steven can start the project.
Delivery time starts when Briam Steven receives requirements from you.
Briam Steven works on your project following the steps below.
Revisions may occur after the delivery date.
Review client requirements and support goals
I review your business information, preferred communication style, and support needs.
Set up the support workflow
I organize the tasks, scripts, FAQs, customer information, and priorities provided.