You will get professional customer support for your bussiness
Project details
Are you looking for a reliable, experienced, and customer -oriented prefessional to handle your bussines comunications and support tickets? Let me help you evaluate your customer service experience.
With nearly two years of hands-on experince in customer serive environments, I specialize in managing client inquiries, resolving complex isues, and maintaining high satisfaction rates. I adapt quickly to different workflows and digital platforms to ensure your operations run smoothly.
What I can do for your businnes:
-Omichannel Support:Efficient handling of customer inquiries via email, live chat, and support ticked systems.
-Ticket Management & Help Desk: Organization , prioritization, and resolution of daily inbound queries using industry standars.
-Problem Resolution: Fast, empathetic, and effective troubleshooting to turn challenging situation into positive customer experiences.
-Data & Record Management: Clean documentation of customer interactions, feedback, and updates using tools like Excel.
Why choose me?
• Proven Experience: Nearl 2 years of continuous, real-world employement in dedicated customer service roles.
•Efficiency & Organiztion.
•Professionalism.
With nearly two years of hands-on experince in customer serive environments, I specialize in managing client inquiries, resolving complex isues, and maintaining high satisfaction rates. I adapt quickly to different workflows and digital platforms to ensure your operations run smoothly.
What I can do for your businnes:
-Omichannel Support:Efficient handling of customer inquiries via email, live chat, and support ticked systems.
-Ticket Management & Help Desk: Organization , prioritization, and resolution of daily inbound queries using industry standars.
-Problem Resolution: Fast, empathetic, and effective troubleshooting to turn challenging situation into positive customer experiences.
-Data & Record Management: Clean documentation of customer interactions, feedback, and updates using tools like Excel.
Why choose me?
• Proven Experience: Nearl 2 years of continuous, real-world employement in dedicated customer service roles.
•Efficiency & Organiztion.
•Professionalism.
Purpose
BusinessIndustry
Agriculture, Construction, Data Analytics, Energy, Food & Beverage, Medical & Pharmaceutical, Music, Telecommunications, Transportation & Automotive, Travel & Tourism, Writing & PublishingLanguage
SpanishWhat's included
| Service Tiers |
Starter
$45
|
Standard
$135
|
Advanced
$250
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 5 | 15 | 30 |
Scriptwriting | - | - | |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
Summary Report
(+ 10 Days)
+$12About Osvaldo
I'm customer service specialist
Santo Domingo, Dominican Republic - 8:05 pm local time
2 interpersonal skills
3 communicating with empathy
4 written skills
Professional
Steps for completing your project
After purchasing the project, send requirements so Osvaldo can start the project.
Delivery time starts when Osvaldo receives requirements from you.
Osvaldo works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding and Tool setup
Review of the client's guidelines, brand tone, and set up of communication channel or ticketing tools.