You will get I Will Provide Professional Email & Chat Customer Support
Project details
Need fast and professional customer support? I manage your email and chat interactions with a friendly, clear, and efficient tone. My goal: to boost customer satisfaction, build loyalty, and ensure smooth, responsive communication.
Purpose
BusinessIndustry
Audio Services, Beauty & Cosmetics, Ecommerce, Engineering, Marketing & Advertising, Writing & PublishingLanguage
FrenchWhat's included
| Service Tiers |
Starter
$5
|
Standard
$10
|
Advanced
$15
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 15 | 20 | 24 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
About Mohaman
Virtual Assistant & Email Support | Helping You Save Time and Delight
Douala, Cameroon - 6:58 pm local time
I am a dedicated and well-trained Virtual Assistant, specialising in three key areas:
✅ Administrative tasks and planning (calendar, appointments, data entry)
✅ Customer support (inbox management, chat and email replies)
✅ Writing simple emails (marketing emails, follow-ups, newsletters).
Even though I'm just getting started here on Upwork, I've spent time building real skills. I've learnt how to support small businesses, organise tasks, communicate clearly and deliver professional work.
🧠 I'm detail-oriented, a quick learner and committed to making your life as a business owner easier.
Let's connect and get things done efficiently, together.
💡 Available to work up to 30 hours/week and more depending on contract.
Steps for completing your project
After purchasing the project, send requirements so Mohaman can start the project.
Delivery time starts when Mohaman receives requirements from you.
Mohaman works on your project following the steps below.
Revisions may occur after the delivery date.
Brand brief and tone
Understanding of products, FAQs, and response style.
Tool setup
Access to Gmail/Outlook/Zendesk, templates, and signatures.