You will get I will provide reliable customer support, data entry and research services
Project details
Need reliable help with customer support, data entry, online research, or data verification? I can help.
I have 10+ years of experience across customer service, support operations, data verification, and service delivery. I am detail-oriented, organized, and experienced in handling deadline-driven work while maintaining accuracy and professional communication
I have previous professional experience in customer support and end-to-end background verification, including employment, education, and reference data validation.
I focus on accuracy, confidentiality, clear communication, and timely delivery. I will carefully follow your instructions and provide organized, quality-checked work.
Send me your requirements, files, or instructions, and I'll take care of the task professionally.
I have 10+ years of experience across customer service, support operations, data verification, and service delivery. I am detail-oriented, organized, and experienced in handling deadline-driven work while maintaining accuracy and professional communication
I have previous professional experience in customer support and end-to-end background verification, including employment, education, and reference data validation.
I focus on accuracy, confidentiality, clear communication, and timely delivery. I will carefully follow your instructions and provide organized, quality-checked work.
Send me your requirements, files, or instructions, and I'll take care of the task professionally.
Purpose
BusinessWhat's included
| Service Tiers |
Starter
$25
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 1 | 1 | 2 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support | - |
About Glory
Customer Support Specialist | Phone, Email & Chat |
Hyderabad, India - 10:19 am local time
I'm a customer service professional with 9+ years of experience handling customer inquiries, resolving issues, and managing escalations across phone, email, and chat channels. I'm known for clear communication, fast and accurate issue resolution, and consistently high customer satisfaction — I've maintained CSAT scores above 4.6/5 throughout my career.
Most recently, I've led a 30+ member support team handling day-to-day customer interactions, billing disputes, and account issues for a 40+ client enterprise portfolio — so I know how to stay calm and professional under pressure, log every interaction accurately, and know exactly when and how to escalate a case properly.
I can help you with:
✔ Phone, Email & Chat Support
✔ Customer Issue Resolution & Escalation Handling
✔ Accurate Data Entry & Interaction Logging
✔ Order/Account Support & Billing Query Resolution
✔ Ticketing Systems & CRM Data Entry
✔ Team Leadership & Training (if you need someone who can also manage a support team)
✔ Process Documentation (SOPs) for support workflows
I have a quiet home workspace, reliable high-speed internet, and a quality headset — ready to start immediately. I'm newer to Upwork specifically, but not new to this work, and I'm happy to start with a smaller project to prove reliability and accuracy.
Steps for completing your project
After purchasing the project, send requirements so Glory can start the project.
Delivery time starts when Glory receives requirements from you.
Glory works on your project following the steps below.
Revisions may occur after the delivery date.
Data Entry & Customer Support Specialist | Accurate, Reliable, Fast
I review your files and requirements, complete the data entry or customer support work accurately, run a quality check, and deliver on time staying available for revisions