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You will get a professional customer service training that boosts client retention.

Oyindasola Kemi A.Status: Offline
Oyindasola Kemi A.
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Let a pro handle the details

Buy Customer Support services from Oyindasola Kemi, priced and ready to go.
Oyindasola Kemi A.Status: Offline
Oyindasola Kemi A.
Preview imagePreview imagePreview imagePreview imagePreview imagePreview imagePreview image

Let a pro handle the details

Buy Customer Support services from Oyindasola Kemi, priced and ready to go.

Project details

I help businesses strengthen their customer support teams by designing and delivering tailored training programs. With over six years of hands-on experience in customer service and support management, I know how to transform agents into confident, efficient, and empathetic professionals.

What sets my project apart is the practical, results-driven approach, training is not just theory, but real-world scenarios, tools (CRM, SLA management, ticketing systems), and proven strategies that improve customer satisfaction and productivity. My focus is on helping businesses build support teams that deliver excellent service consistently.
Purpose
Business
Industry
Business Services & Consulting, Ecommerce, Education, Financial Services, Marketing & Advertising
Language
English

What's included $250

These options are included with the project scope.

$250
  • Delivery Time 12 days
  • Number of Hours of Work 2
    • Summary Report
    • Social Media Replies
    • Email Support
    • Live Chat Support

Frequently asked questions

Oyindasola Kemi A.Status: Offline

About Oyindasola Kemi

Oyindasola Kemi A.Status: Offline
Customer Support Specialist
Lagos, Nigeria - 7:19 am local time
I have successfully led numerous customer service initiatives that have resulted in increased client satisfaction and enhanced customer retention. At Cyberland Microsystems Canada, I spearheaded a customer service project that led to a 40% increase in customer engagement and a 50% boost in sales within the first year. My ability to analyse consumer behaviour has been instrumental in developing innovative customer support strategies that resonate with target audiences. I am known for exceptional communication skills, discretion, and ability to anticipate needs. I am eager to bring my skills in process improvement, relationship management and strategic thinking to your team, ensuring that we reach and engage with a broader customer base effectively. My foundational understanding of relevant technologies such as Microsoft Office, Google Docs, Google Sheets, Google Slides, Cloud backup, Freshdesk, Hubspot, Zendesk, Intercom, Gorgias among others, facilitate the speedy and accurate completion of my tasks.

In addition to my strategic and analytical skills, I pride myself on my ability to collaborate across departments to achieve common goals. My experience working with cross-functional teams has honed my communication skills, allowing me to effectively support customers and drive results in fast-paced environments. I am excited about the possibility of contributing to growing businesses through my expertise in customer service.

Steps for completing your project

After purchasing the project, send requirements so Oyindasola Kemi can start the project.

Delivery time starts when Oyindasola Kemi receives requirements from you.

Oyindasola Kemi works on your project following the steps below.

Revisions may occur after the delivery date.

Steps I’ll take to get the project done

Gather requirements – Understand your team size, tools, and training goals. Prepare & deliver training – Create tailored materials and run interactive live sessions. Assess & hand over – Provide feedback, resources, and post-training support.

Review the work, release payment, and leave feedback to Oyindasola Kemi.