You will get I will write Japanese customer support scripts and macros
Project details
As a native Japanese speaker, I write customer support reply templates and macros so your team can respond quickly without sounding stiff or machine-translated. This is useful for e-commerce sellers, SaaS products, or any business fielding Japanese customer questions repeatedly. You'll get ready-to-paste templates covering your most common scenarios, in a tone appropriate for customer-facing communication. Higher tiers cover more scenarios and include an organized FAQ reference doc.
Purpose
BusinessWhat's included
| Service Tiers |
Starter
$30
|
Standard
$70
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 2 | 5 | 8 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | |||
Live Chat Support | - |
About Sho
Japanese Proofreader, Localization Reviewer & Japan Research Assistant
Sapporo, Japan - 2:21 am local time
I help international clients with Japanese proofreading, localization review, and Japan-related research. I can review Japanese text for natural wording, grammar, tone, and cultural nuance, especially for websites, apps, games, product pages, listings, and customer-facing messages.
I can also help with Japan product and market research, including researching Japanese stores, prices, product availability, marketplace listings, and Japanese-language sources. My eBay experience helps me understand cross-border e-commerce, product research, pricing, buyer expectations, and international selling.
Services I can provide include:
- Japanese proofreading and editing
- Japanese localization review
- Japanese brand or product name meaning checks
- Japan product, store, and price research
- Japanese marketplace and source research
- English summaries of Japanese-language information
- Japan travel or restaurant research, including reservation options and useful links
I do not handle purchases, shipping, payments, or restaurant reservations on behalf of clients. I provide clear research, practical summaries, links, and recommendations so clients can make informed decisions.
I focus on clear communication, practical deliverables, and careful research using Japanese-language sources.
Steps for completing your project
After purchasing the project, send requirements so Sho can start the project.
Delivery time starts when Sho receives requirements from you.
Sho works on your project following the steps below.
Revisions may occur after the delivery date.
Write your support templates
I write natural Japanese reply templates for each scenario you send me.