You will get Inbound Customer Support | Phone Answering | Ticket Handling | 24/7-ready
Project details
I provide reliable inbound customer support, chat handling, and back-office assistance to help businesses manage daily operations smoothly. With fast response times, accurate workflow execution, and a professional customer-friendly approach, I ensure consistent support that strengthens your service quality.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Marketing & Advertising, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$15
|
Standard
$40
|
Advanced
$80
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Outbound Calls | 0 | 5 | 10 |
Number of Email Sends | 10 | 25 | 50 |
Scriptwriting | - | - | - |
Summary Report | |||
Lead List | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Outbound Call
+$1
Scriptwriting
+$10
Lead List
(+ 1 Day)
+$10Frequently asked questions
About Md Nazmul
Customer Support Specialist | Inbound Support | Chat & Back Office
Dhaka, Bangladesh - 8:14 pm local time
With a friendly communication style, fast response time, and strong attention to detail, I help companies manage customer inquiries, resolve issues, update CRM records, handle tickets, and keep daily operations running smoothly.
I have experience working with global clients in the US, UK, Canada, and Australia, supporting eCommerce, SaaS, service providers, real estate, and BPO clients.
🔹 What I Offer
Inbound customer support
Chat support & live response
Email support & ticket resolution
Order updates, scheduling & inquiries
CRM updates (HubSpot, Zoho, Pipedrive, Bitrix24)
Back-office admin & data entry
Daily report & summary
🔹 Tools I Use
Zendesk, Freshdesk, Intercom, Tawk.to
Aircall, OpenPhone, RingCentral, JustCall
HubSpot, Zoho, Pipedrive, Bitrix24
Google Workspace
Ticketing & helpdesk systems
🔹 Industries I Support
Ecommerce
Business services
IT & SaaS
Retail & customer service
Real estate
Medical admin support (non-clinical)
⭐ Why Hire Me?
Calm, friendly, and professional communication
Fast learner & detail-oriented
Reliable for long-term daily tasks
Strong customer handling experience
Easy to work with & clear reporting
Steps for completing your project
After purchasing the project, send requirements so Md Nazmul can start the project.
Delivery time starts when Md Nazmul receives requirements from you.
Md Nazmul works on your project following the steps below.
Revisions may occur after the delivery date.
I review your requirements and confirm the workflow
I check your tools, SOPs, response templates, and instructions to ensure full clarity before starting.
I set up the tools and prepare the workspace
I log in to your dialer, CRM, chat system, or inbox and organize everything for smooth execution.