You will get Inbound Lead Sales Rep | Call Handling, Qualification & Closing Support
Rising Talent
Project details
I help businesses convert inbound leads into paying customers through structured handling, qualification, and follow-up. Inbound leads are high intent, but without proper attention, they are easily lost. I ensure every lead is responded to, qualified, and converted efficiently.
I handle inbound calls, chats, emails, and forms; respond quickly; qualify leads; pitch services/products clearly; book appointments or assist in closing; and follow up to reduce drop-offs.
Daily Workflow (6h): 2h calls, 1.5h chats/emails, 1.5h follow-ups, 1h CRM updates & reporting. I qualify leads by Budget, Decision-maker status, Need, and Timeline.
Tools & Industries: HubSpot, GoHighLevel, Close, Salesforce, Calendly; serving SaaS, healthcare, agencies, local businesses, e-commerce.
Why This Works: Fast response, structured qualification, CRM discipline, focus on revenue. Results: faster conversions, 30–70% improved efficiency, increased bookings, reduced drop-offs.
Let's schedule a call to align on your goals.
I handle inbound calls, chats, emails, and forms; respond quickly; qualify leads; pitch services/products clearly; book appointments or assist in closing; and follow up to reduce drop-offs.
Daily Workflow (6h): 2h calls, 1.5h chats/emails, 1.5h follow-ups, 1h CRM updates & reporting. I qualify leads by Budget, Decision-maker status, Need, and Timeline.
Tools & Industries: HubSpot, GoHighLevel, Close, Salesforce, Calendly; serving SaaS, healthcare, agencies, local businesses, e-commerce.
Why This Works: Fast response, structured qualification, CRM discipline, focus on revenue. Results: faster conversions, 30–70% improved efficiency, increased bookings, reduced drop-offs.
Let's schedule a call to align on your goals.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$120
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 3 days | 7 days | 14 days |
Number of Outbound Calls | 0 | 50 | 150 |
Number of Email Sends | 50 | 150 | 400 |
Scriptwriting | |||
Summary Report | - | ||
Lead List | - | - |
Optional add-ons
You can add these on the next page.
Additional Outbound Call
+$8
Additional Email Send
+$5
Summary Report
(+ 1 Day)
+$15
Lead List
(+ 1 Day)
+$20Frequently asked questions
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JS
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About Arslan
Customer Support | Phone/Email/Chat | SaaS | Ecommerce | Medical
100%
Job Success
Dubai, United Arab Emirates - 7:12 pm local time
With experience handling high volumes of customer interactions, I specialize in resolving inquiries efficiently, maintaining customer satisfaction, and ensuring every interaction is handled with
professionalism and attention to detail.
Customer Support | Customer Service | Appointment Setting | Phone, Chat & Email Support | Outbound & Inbound | Technical Support
Customer Support Services
✔ Email Support
✔ Live Chat Support
✔ Phone Support
✔ Helpdesk & Ticket Management
✔ Customer Issue Resolution
✔ Customer Follow Ups
✔ Appointment Scheduling & Coordination
✔ Customer Onboarding Support
✔ CRM & Customer Record Management
📅 Appointment Setting
✔Calendar management (Calendly, Google Calendar, Outlook)
✔Pre-qualification frameworks (BANT / CHAMP)
✔No-show reduction workflows
✔Reminder sequences (SMS/Email)
✔CRM sync & pipeline updates
✔Daily booked-meeting reports
💬 Chat & Email Support
✔Live chat (Intercom, Zendesk, Tawk.to, Freshdesk)
✔Tier 1 & Tier 2 support handling
✔SLA management
✔Knowledge base documentation
✔Ticket escalation workflows
✔Customer retention & upselling
✔Professional, neutral English communication
Tools & Platforms I Use Often:
🔹CRMs:
HubSpot, Salesforce, Zoho, Podio, GoHighLevel, REsimpli, Follow Up Boss
🔹Dialers:
Mojo, BatchDialer, CallTools, PhoneBurner, RingCentral, Aircall
🔹Support Platforms:
Zendesk, Freshdesk, Intercom, HelpScout
🔹Outreach Tools:
Apollo, LinkedIn Sales Navigator, Mailshake, Instantly
🔹Productivity:
Google Workspace, Notion, Trello, ClickUp, Slack, Zoom, Microsoft Teams, Google Meet
📊 Results & Success Stories
🏠 Real Estate Investor – U.S. Market
· 1,200+ outbound calls per week
· 35–40 qualified seller leads per month
· 12–18 booked acquisition calls monthly
· Reduced no-show rate by 28% through automated reminders
· Managed CRM (Podio) and disposition tracking daily
📈 My Performance Metrics
- 100–150 dials/day (manual)
- 250+ dials/day (power dialer)
- 10–20% conversation rate
- 5–15% booking rate (industry dependent)
- 95%+ CRM accuracy
- Fast response time (under 5 minutes for chat)
💡 What sets me apart?
✔️ Fluent in English with a native accent, great for international communication
✔️ 24/7 Multi-Channel Support: Live chat, email, phone, and helpdesk.
✔ Trained in objection handling & sales psychology
✔ Strong follow-up systems
Industries I Support
- SaaS & Technology
- Customer onboarding assistance
- Account support
- Technical issue triage
- Helpdesk ticket management
- Zendesk, Intercom, Freshdesk, Help Scout
E-commerce
- Order management
- Refunds & returns
- Shipping and tracking inquiries
- Customer retention support
- Shopify customer support
Medical & Healthcare
- Patient communication
- Appointment scheduling
- Follow up coordination
- Front desk phone support
- Patient inquiry handling
🕒 Availability
- 30–40+ hours per week
- U.S., UK, EU, Australia time zones
- Immediate start
📩 Available for short-term gigs, long-term contracts, and ongoing support roles. Send me a message.
Steps for completing your project
After purchasing the project, send requirements so Arslan can start the project.
Delivery time starts when Arslan receives requirements from you.
Arslan works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Process & Setup
Review your sales process, scripts, CRM, and define qualification criteria and response workflow.
Lead Handling & Response
Respond to inbound calls, messages, and form leads quickly to capture and engage prospects.