You will get Inbox & Customer Support Management
Project details
You will get a fully managed, organized, and automated customer support system that saves time and improves response speed. I help small businesses manage email, live chat, and help desk tickets while reducing errors and missed requests. Using tools such as Airtable, Monday, Zapier, Make, and RingCentral, I streamline workflows and deliver actionable reports. The result: happier customers, smoother operations, and more time for your team to focus on growth. With experience supporting fintech, e-commerce, and SaaS companies, I deliver efficient, reliable, and professional service.
Language
EnglishWhat's included $80
These options are included with the project scope.
$80
- Delivery Time 3 days
- Social Media Replies
- Email Support
- Live Chat Support
Frequently asked questions
About Judith
Monday CRM & Workflow Automation Expert | Airtable, Make & Zapier
Lagos, Nigeria - 8:13 pm local time
If you're looking for a Monday expert, CRM automation specialist, or Zapier/Make automation expert, you're in the right place. As a CRM Automation Specialist and Virtual Assistant, I build low-code systems that eliminate repetitive tasks, improve efficiency, and help your business scale with ease.
What I Specialize In
➡️ Monday CRM Setup, Customization & Automation
➡️ Airtable CRM Design & Relational Databases
➡️ Zapier Automation (Multi-step Zaps, Paths, Filters, Formatter)
➡️ Make Advanced Automation Workflows
➡️ Workflow Automation & Business Process Optimization
➡️ Lead Management & Pipeline Automation Systems
➡️ Client Onboarding & Email Automation Systems
➡️Customer Support Workflows (Email & Live Chat Systems)
Results I’ve Delivered as an Automation Expert:
✅Built a Monday CRM system that reduced manual admin work by 40% and improved workflow visibility
✅ Automated lead capture → scoring → email response (Zapier), cutting response time to instant (100% automation)
✅ Designed an Airtable CRM system managing 100+ records efficiently for a talent agency
✅ Created end-to-end automation workflows (Google Forms + CRM + Gmail) saving clients 10+ hours weekly
✅ Implemented Make lead tagging & segmentation, improving lead tracking and conversion decisions
Clients I Serve:
➡️ Business owners & startups ready to scale
➡️ Coaches, consultants & service providers
➡️ Agencies managing clients, leads, or talent
➡️ E-commerce brands needing automation
➡️ Healthcare & professional service businesses
If your business relies on leads, clients, or data, I can build a system to manage and automate it.
Why Clients Hire Me
✅I combine CRM automation + real customer support experience (email & live chat)
✅ I build systems that are simple, scalable, and easy to use
✅ I focus on results (time saved, errors reduced, processes streamlined)
✅ I communicate clearly and keep projects organized from start to finish
Click “Invite to Job Or send me a direct message with your workflow or idea If you need a Monday expert, Airtable CRM specialist, Virtual Assistant or Zapier/Make automation expert to streamline your operations; Let’s turn your processes into a system that runs smoothly, and grows with your business.
Steps for completing your project
After purchasing the project, send requirements so Judith can start the project.
Delivery time starts when Judith receives requirements from you.
Judith works on your project following the steps below.
Revisions may occur after the delivery date.
I organize, and manage your customer support channels.
Monitor and generate reports on ticket resolution and response times.